Presented By: Marty Coonan, Merv Heffernan Joe Worron

1
Presented By Marty Coonan, Merv Heffernan

Joe Worron

WHATS NEW IN THE AFTERMARKET
2
If Aftermarket parts are specified on an
Insurance Estimate, what do you do?
3
What percentage of your Aftermarket parts
are CAPA Certified?
4
Information Source
COLLISION REPAIR INDUSTRY INSIGHT NEWSLETTER
SEPTEMBER 2004 EDITION
5
USER PAY TRENDS
-5 yrs ago 5-7 -today as high as 40 customer
pay
-
MAY VARY DEPENDING ON WHAT FIGURES ARE INCLUDED
IN USER PAY VALUE- IE FLEET WORK
6
NEW CAPA PART TRACKING SYSTEM
7

• FREE USER FRIENDLY WEB BASED PROGRAM

8

• MATCHES THE UNIQUE SEAL TO CUSTOMER VEHICLE

9

• EACH SHOP HAS THEIR OWN CODE TO REGISTER THE
  LABELS

10

• MORE EFFECTIVE THAN CAR COMPANY RECALLS
• ONLY VEHICLES INVOLVED ARE RECALLED

11

• THE SHOP IS NOTIFIED IF A PART THEY USED IS
  RECALLED
• IF THEY REGISTER

12

• ALLOWS TRACKING OF RECALLED PARTS BY MANUFACTURER.

13

• ALLOWS TRACKING OF CAPA SEAL USAGE

14

• GO TO
• www.capacertified.org
• Register