Internet Access for All? Planning Sustainable Infrastructures for the Information Society

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Internet Access for All? Planning Sustainable
Infrastructures for the Information Society

• INTERNET FOR ALL
• Equal Opportunities on the Net
• International Conference
• 20-21 September 2001
• Saundra L. Shirley
• (sshirley_at_hotmail.com)
• Public Policy and Planning Consultant

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Why Infrastructures?

• Equal Opportunity On the Net
• Requires
• Equal Opportunity To the Net

Saundra L. Shirley Sept. 2001
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WHAT ARE INFRASTRUCTURES?
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Definition

• The substructures or underlying
• foundations, especially the installations and
• facilities, on which the continuance and
• growth of a community, state, etc. depend
• (Websters New World Dictionary of American
  English,
• 3rd Edition NY, Simon Schuster, 1988)

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Key Values Concerning Infrastructures

• Sustainable
• Flexible
• Accessible

Saundra L. Shirley Sept. 2001
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Core Infrastructures

• Education Health
• Transportation Public Safety
• Economic Development Water/Sewage/Waste
• Judicial Other Utilities
• Labor Housing
• Recreation/Entertainment Culture
• Social Services Political
• Communications/Telecommunications

Saundra L. Shirley Sept. 2001
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DefinitionInformation Infrastructure
Organizations, institutions and people that
support the creation, development, maintenance,
distribution, storage, retrieval, preservation,
or access to data and information regardless of
format (electronic, digital, print, etc.) or
media.
international, federal, state, and local
Saundra L. Shirley Sept. 2001
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Information Infrastructure
Libraries Nonprofits Museums/Archives Business
es/Corporations Executive Bodies Colleges and
Universities Legislative Bodies Schools Judicial
Bodies ISPs, Publishers, Others
Saundra L. Shirley Sept. 2001
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DefinitionInformation TechnologyInfrastructure
The technologies employed by organizations,institu
tions, and people including lines (wire,
wireless, satellite, or cable),
platforms/architectures, and applications that
support computing, various networks, Intranets,
and the Internet and will support high
speed/high capacity Internet access and advanced
applications.
Saundra L. Shirley Sept. 2001
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IT Infrastructure
Hardware/Software Emergency and Public
Defense/Intelligence Nets Safety Networks
Government Networks Business/Corporate
Networks Educational Networks Health/Medical
Networks Transportation Networks Criminal
Justice/Court Networks Public Utility Networks
Banking Financial Networks Social Service
Networks Library Networks
Others Communications Telecommunications
Infrastructures
Saundra L. Shirley Sept. 2001
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WHAT ARE THE PROBLEMS?
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IIT Investments

• Network, system, and infrastructure upgrades to
  broadband
• IT departments and managers, and executive level
  CIOs in most, if not all states and in some
  local governments.
• Computerization of routine management and
  operation functions
• Creation of electronic, online, and digital
  resources
• Development of websites

Saundra L. Shirley Sept. 2001
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Lack of Coordination Communication Between
Sectors

• Unnecessary duplication and redundancies within
  and outside of sectors
• Excessive or inadequate build-out of
  infrastructures
• Failure to recognize interdependence within and
  outside of sectors

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Stage I Current Planning Framework
IT Infrastructure
Government
Economic Development
Nonprofits
Information Infrastructure
Business
Education
Health
Libraries
Saundra L. Shirley Sept. 2001
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Stage II Current Planning Framework
Economic Development
Government
I IT Infrastructure Planning Deployment
Nonprofits
Business
Education
Health
Libraries
Saundra L. Shirley Sept. 2001
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Key Challenges

• Access Legal/Policy Framework
• Privacy Tax Revenues
• Infrastructure Deployment Security
• Interoperability/Ubiquity Public Domain
• Workforce Development Staff Training
  Support
• Education User Fees
• Funding Culture/Change
• Privatization of Public Assets And More...

Saundra L. Shirley Sept. 2001
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Local/Community Change

• Increasing Interdependence
• Increasing need for ubiquity, interconnection,
  interoperability, and openness in networks,
  systems, platforms, and in other IT-related areas
• Increasing need for communication and
  relationship building
• within and between sectors/areas
• throughout communities, and with others
• within and outside of community

Saundra L. Shirley Sept. 2001
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Local/Community Imperatives

• Engaging (soliciting input, feedback,
  involvement) citizens, businesses, private and
  nonprofit sector, and other stakeholders
• Collaboration (cooperation, partnerships,
  alliances, etc.) between and with stakeholders
• Integration of IIT planning and implementation
  with other sector planning and implementation
• Integration and elimination of duplicate/redundant
  services and resources

Saundra L. Shirley Sept. 2001
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Stage III Ideal Planning Framework
Information Society
Global Economy
IIT
Economic Development
Government
IIT
IIT
Nonprofits
Business
Education
Health
Libraries
E-Government E-Democracy
IIT
E-Commerce
Saundra L. Shirley Sept. 2001
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What Are Others Doing?
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U.S. Cities

• San Diego, California
• Austin, Texas
• Phoenix, Arizona
• Indianapolis, Indiana
• Hennepin, Minnesota

Saundra L. Shirley Sept. 2001
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City of Grande Prairie(www.city.grande-prairie.ab
.ca)

• Sought to use IT and telecom to enable
  exploitation of the global economy
• Envisioned a planning process involving the whole
  community
• Stressed the importance of collaboration and
  integration
• Developed plan consistent with state, federal,
  and even international plans, goals, strategies,
  action lines, and benchmarks
• Policy change and development follow plan
• Regularly updates plan
• (www.city.grande-prairie.ab.ca)

Saundra L. Shirley Sept. 2001
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E-Europe Action Lines and Benchmarks

• Basic planning foundation and benchmarks key
  resources for local planning
• Provides good (and consistent) starting point for
  assessment and planning
• Numerous resources regular/consistent updates
• Continual collection and publication of
  benchmarking data
• (www.europa.eu.int/information_society/eeurope/ind
  ex_en.htm)

Saundra L. Shirley Sept. 2001
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Strategic Planning/Community Visioning Framework
(Revised)
Core Areas Include Economic Development,
Education, Health, Transportation, Recreation/Ente
rtainment Culture, Labor, Utilities (Water,
Electricity, etc.), Housing, Social Services,
Public Safety, Information Technology, and
Information
Saundra L. Shirley Sept. 2001
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Community Visioning Framework (Revised)

• Uses Collaborative Integrated Planning
• Adds Information IT Inventory (Infrastructures,
  Resources, Services, etc.)
• Adds Information IT Needs Assessment
• Aggregates Resource/Service Info. Data
• Integrates Planning Models

Saundra L. Shirley Sept. 2001
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Features of Framework

• Extensive and Ongoing Collaboration Cooperation
  Between the Public, Private and Nonprofit
  Sectors, and Government
• Integration Expansion of Existing Models
  (management/operations, service, decision-making,
  law/policy development, etc.)
• Increased Efficiencies Reduced
  Duplication/Redundancies

Saundra L. Shirley Sept. 2001
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Whats Next

• Convene forums to discuss the planning framework
  as a viable means for discussing, planning and
  implementing a shared vision (community, local,
  and state) for the Information Society
• Implement a pilot project
• Use Community Visioning Framework in a selected
  community

Saundra L. Shirley Sept. 2001
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Internet Access for All? Planning Sustainable
Infrastructures for the Information Society
INTERNET FOR ALL Equal Opportunities on the Net
International Conference 20-21 September
2001 Saundra L. Shirley (sshirley_at_hotmail.com) Pu
blic Policy and Planning Consultant