PCS has a proven track record of customizing ShoreTel to help businesses make more intelligent use o

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PCS has a proven trackrecord of
customizingShoreTel to help businessesmake more
intelligentuse of their excitingnew ShoreTel
technology!
Do you have the ability to use ShoreTels SDK
(Developers Kit)?
We Can Help!
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PCS has developed, customized, or enhanced Call
Center options like screen pops, screen scrape,
call flow routing, and reports specifically
tailored toclient needs.
Do your clients desire a Customized Call Center
Solution?
We Can Help!
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Your clients use ShoreTel as an integral part of
their business process. PCS customizes ShoreTel
to maximize the efficiency and effectiveness of
call trackingand reporting features.
Do your clients desire Customized Call Tracking
or Reporting Features?
We Can Help!
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Your clients need to manage their customer
contact, salesand relationship processes. PCS
integrates ShoreTelwith popular CRM packages to
maximize the usefulnessof client information.
Would your clients like to integrate with their
CRM Package?
Let Us Help!
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Your clients faxingneeds are oftenoverlooked. PC
S integrates theShoreTel system withfaxing to
maximizeease of use foryour customers.
Would your clients like FAX Integration?
We Can Help!
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Advanced ShoreTel maximization including
Let Us Help!
WAN design and configuration for Soft Phones
for remote (off-site) use
Let PCS help you and your clients realize the
full potential of the ShoreTel System
Bandwidth optimization in the LAN WAN
Specialized programming for use of
undocumented features
SIP Trunking
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