Cloud-based Healthcare AI Platform: Building Around the Voice-of-the-Customer - PowerPoint PPT Presentation

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Cloud-based Healthcare AI Platform: Building Around the Voice-of-the-Customer

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At ezDI, we continue to build our cloud-based AI Platform, designed to enhance the lives of a variety of healthcare professionals. We are transforming the way people work by focusing on what really matters and hence giving them some of their valuable time back. – PowerPoint PPT presentation

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Title: Cloud-based Healthcare AI Platform: Building Around the Voice-of-the-Customer


1
EZDI
  • Transforming clinical data into actionable
    intelligence

2
Cloud-based Healthcare AI Platform Building
Around the Voice-of-the-Customer
3
The ezDI Platform Building Around the
Voice-of-the-Customer
  • At ezDI, we continue to build our cloud-based AI
    Platform, designed to enhance the lives of a
    variety of healthcare professionals.
  • We are transforming the way people work by
    focusing on what really matters and hence giving
    them some of their valuable time back.
  • Traditionally, Clinical Documentation Improvement
    Specialists (CDS) have been expected to
    painstakingly input voluminous data that is
    germane to their case reviews and then enact a
    manual query workflow, with more copy/pasting
    into the CDI tracking system and combined
    this is where the CDI process is broken down.
  • In the end, data entry prohibits the CDI
    specialist from their core mission improving
    clinical documentation to enhance patient care
    and optimize reimbursement.

4
ezCDI, flips the manual CDI model on its
head.Instead of spending (wasted) time entering
information, ezCDI eliminates manual
tasks.Because of ezCDIs intelligence and
cognitive ability, the application is able to
review every clinical document, word-for-word,
and accurately predict query opportunities and
helps the CDI specialist to prioritize cases with
the highest impact.
ezCDI Computer-assisted CDI
5
ezCAC Computer-assisted Coding
ezCAC delivers breakthrough innovation impacting
key underlying metrics such as Coding Accuracy
and Coder Productivity. Combining the computer
science fields of natural language processing,
computational linguistics and machine learning,
ezCAC is able to deliver substantial and tangible
return-of-investment. Our customer success team
reports a more than 5x return-on-investment, in
just the first year of ezCAC deployment.
6
ezCAC and ezCDI, both with out-of-the-box
dashboards and report solutions, provides
real-time visibility into operational and
financial metrics. This eliminates the need for
HIM staff to rely upon, manual and (most of the
time incomplete) spreadsheets, antiquated systems
and dependency on other departments to optimize
the scorecard and reporting processes.
7
ezAnalytics with Tableau
  • ezAnalytics is a fully automated, out-of-the-box
    solution that employs the use all of all of a
    hospitals data repository within ezDI
    applications (EHR, CDI, Coding, Coding
    Compliance), empowering CFOs to make better and
    data-driven decisions.
  • With ezAnalytics, a hospital CFO can see the
    entire playing field within coding workflow,
    assess coding quality, CDI impact, coding
    compliance, etc. all in real-time.
  • At ezDI, we are always improving and adding
    product offerings and honing our applications
    using the Voice-of-Customer. Our world-class
    engineering and customer success teams are
    empowered to add enhancements, functionality and
    features every quarter.

8
(No Transcript)
9
  • ezDIs customer success team is constantly
    engaged with our customers to assess what is and
    isnt working for them.
  • By getting to know what our customers desire, we
    have been able to dramatically improve the
    process of sourcing new ideas, end-user
    engagement, and ultimately, system improvements.
  • In 2017 alone, we released 24 customer requested
    product features and functionalities enhancements
    to improve and optimize Coding, CDI, Coding
    Auditing, and Coding Compliance workflow all at
    no additional cost and no downtime to our
    customers.
  • ezDI was rated 1 in Customer Centricity because
    we listen and deliver!
  • We are acutely aware that hospitals still deal
    with, costly fees their legacy vendors charge for
    each upgrade and every feature request and the
    subsequent painful system upgrade cycles.
  • These are supposed to be antiques and extinct
    does Google, Facebook, Netflix, Amazon ever
    charge for these?
  • Do they have a downtime for upgrades?
  • ezDIs products are built on these advanced
    technologies.
  • We help simplify the professional lives of
    healthcare professionals involved in the coding,
    document integrity, quality and compliance
    disciplines.

10
Thanks!
  • Do you have any questions?
  • team_at_ezDI.us
  • 8866408081
  • https//www.ezdi.com/

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