Healthcare Customer Relationship Management Market 2020 Size, Share, Regional Growth, Trends, Methods, Applications, Equipment vendors, Business Prospects and Forecast to 2025

1
Healthcare Customer Relationship Management (CRM)
Market

• Size 2019, By Component (Software Services), By
  Delivery Mode (On-premise Cloud), By Function
  (Sales and Marketing, Customer Service and
  Support, Case Management Others), By Region and
  Forecast 2020 to 2026

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2
Global Healthcare Customer Relationship
Management (CRM) Market Is Expected To Witness A
Prominent Growth Of Over 10 Over The Forecast
Period

• The global healthcare CRM market is anticipated
  to reach a value of USD 9.6 billion by 2026,
  growing at a CAGR of 10.4 during the forecast
  period from 2020 to 2026. Customer relationship
  management solutions provide healthcare
  organizations and systems with robust workflow
  efficiency while offering seamless patient
  satisfaction and service.
• Some of the prime factors driving the growth of
  this market are increasing prevalence of chronic
  diseases demanding frequent consultations and
  hospitalizations, rapidly growing aging
  population, and perpetual technological
  advancements in the field of healthcare IT. As
  the overall healthcare costs are growing, there
  is a consistent demand for reduced
  re-hospitalizations and thereby contain the
  operational costs in healthcare organizations.
  Market experts tout the importance of healthcare
  CRMs in achieving such goals, while also enabling
  patient satisfaction. Conversely, data privacy
  issue, and high cost of installation and possibly
  maintenance or upgrades restrain the market
  growth to a considerable extent. The anticipated
  big data revolution and the growing preference
  for operational efficiency, coupled with evolving
  technologies in the field of healthcare IT shall
  open new growth avenues for the proliferation of
  healthcare CRM market. Furthermore, gradual shift
  of hospitals and healthcare facilities towards
  providing patients with more value-based
  healthcare and improving patient experience is
  adding to the relevance of solutions like
  healthcare CRM in mainstream health care.
• The demand for cloud-based healthcare CRM
  solutions is currently the highest globally, and
  it is anticipated that the segment shall also
  progress at the highest CAGR during the forecast
  period. The solution seamlessly records,
  transmits and stores patient data and is ideal
  for both small and large size healthcare
  organizations. Furthermore, low maintenance costs
  of cloud-based solutions further advocate the
  prominence of this segment. On the other hand,
  patient support segment shall be the largest
  segment in terms of revenue.

3
Global Healthcare Customer Relationship
Management (CRM) Market Is Expected To Witness A
Prominent Growth Of Over 10 Over The Forecast
Period

• Geographically North America and Europe lead the
  global healthcare CRM market in terms of both the
  number of deployment and revenue. Presence of
  evolved healthcare infrastructure, better
  affordability and rapid adoption of novel
  technological solutions in these regions is a
  prime factor attributed to their dominance.
  Emerging regions of Asia Pacific and Middle East
  Africa shall witness rapid growth during the
  forecast period on the ground of rapidly evolving
  healthcare infrastructures.
• Some of the major companies engaged in the global
  healthcare CRM market are Salesforce.Com, Inc.,
  Oracle, Siemens Healthineers, Microsoft, IBM, SAP
  SE, Influence Health, Inc. (HealthGrades),
  SugarCRM, Accenture and Infor, Inc. Partnerships
  among cash rich companies along with
  technologically evolved counterparts is a
  commonplace in this market. Further market
  consolidation is anticipated in this space during
  the course of the forecast period.
• Browse the complete report on _at_
  https//www.adroitmarketresearch.com/industry-repo
  rts/healthcare-crm-market

4
Segment Overview of Global Healthcare CRM Market

• Component Overview, 2016-2026 (USD Million)
• Software
• Services
• Delivery Mode Overview, 2016-2026 (USD Million)
• On Premise
• Cloud
• Public
• Private
• Hybrid
• Function Overview, 2016-2026 (USD Million)
• Sales and Marketing
• Customer Service and Support
• Case Management
• Others

5
Segment Overview of Global Healthcare CRM Market

• End-users Overview, 2015-2025 (USD Million)
• Hospitals
• Ambulatory Surgical Centers (ASCs) Clinics
• Regional Overview, 2015-2025 (USD Million)
• North America
• Europe
• Asia Pacific
• South America
• Middle East Africa
• Purchase a single user copy of the global
  Healthcare CRM Market report_at_ https//www.adroitma
  rketresearch.com/researchreport/purchase/1075

6
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