Addressing Shopping Cart Abandonment Issue with Virtual Assistants

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Addressing Shopping Cart Abandonment Issue with
Virtual Assistants
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Agenda
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Market Landscape

• The US is the 3rd largest e-commerce market
  followed by UK Germany
• E-commerce grew by 14.2 in 2018 reaching
  US517.36 billion

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Cart Abandonment

• Its festive time around and businesses are in
  seek towards making the best of the season
• Even in festive season, e-commerce companies
  continue to battle cart abandonment
• One of the studies says that ¾ of shoppers choose
  to leave the site without completing the purchase
• But, what are the reasons behind cart
  abandonment?

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Reasons for Abandonment

• Study found that 58.6 of the US online shoppers
  have abandoned a cart within the last 3 months
  for
• Just browsing not ready to buy
• Extra shipping costs
• Complicated check-out process
• Website Errors/ Crashes
• Now we are aware of the importance of this
  issue and reasons for this, lets see how we can
  solve the issue
• Personal Assistance Services is your solution!

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Work Made Simpler with Virtual Assistants

• Ask yourself
• Are the offers in line with value proposition of
  your brand?
• How to retain the customers on my site for more
  duration?
• What should I do to make sure the checkout
  process is smooth for my customers?
• Virtual Assistants are well versed in taking
  away all the worries for you
• Design Brainstorm offers
• Understand customer point of view
• Analyze the challenge provide appropriate
  solution

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Benefits From Virtual Assistants

• Connecting buyers problem and differentiating
  yourself as a preferred provider is a challenge
• Personal Virtual Assistants understands this
  issue
• They will revamp your checkout process by
  collecting minimal yet quality information
• They will suggest the best and swift checkout
  process by analyzing your business model
• They will provide catchy CTA buttons for payment
  options
• Efficient Customer Service is handled at ease by
  virtual assistance services
• They provide one-on-one dedicated assistance
  this has proven better efficiency than an
  outsourced service process.
• They perform relentless testing options to get a
  seamless customer experience

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Why GetFriday?

• GetFriday brings in rich 15 years of experience
  and serving 15,000 clients make them a pioneer
  in the outsourcing industry

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Thank You
Contact Us UK 44-808-222-8275 US
1-877-879-4339 Aus 61-871-401-005 Email
suppport_at_getfriday.com