In 2008, Starbucks announced that they would be closing 600 US stores - PowerPoint PPT Presentation

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In 2008, Starbucks announced that they would be closing 600 US stores

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Title: In 2008, Starbucks announced that they would be closing 600 US stores


1
International Business info_at_casestudyhelp.in91
94220-28822
2
  • International Business
  •  
  • CASE STUDY (20 Marks)
  • In 2008, Starbucks announced that they
    would be closing 600 US stores. Up to that point,
    Starbucks stores had added new offerings,
    including wifi and music for sale, but started to
    lose I s warm "neighborhood store" feeling in
    favor of a chain store persona. Harvard Business
    Review points out that in this situation,
    "Starbucks is a mass brand attempting to command
    a premium price for an experience that is no
    longer special."

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  • Meaning, in order to keep up, Starbucks
    would either have to cut prices, or cut down on
    stores to restore its brand exclusivity. HBR's
    case study shares three problems with the growth
    of Starbucks alienating early adopters, too
    broad of an appeal, and superficial growth
    through new stores and products. Harvard
    recommends that Starbucks should have stayed
    private, growing at a controlled pace to maintain
    its status as a premium brand.

4
  • Answer the following question.
  •  
  • Q1. Do you agree with Harvard recommendations?
    Give reasons in support of your answer.
  •  
  • Q2. What are the advantages of keeping bonded
    stores? Explain.

5
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