Focus Group 2 Network Reliability

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Focus Group 2Network Reliability

• PJ Aduskevicz, ATT
• Ross Callon, Juniper
• Wayne Hall, Comcast

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Focus Group Membership

• PJ Aduskevicz, ATT
• Ken Buckley, Federal Reserve Board
• Ross Callon, Juniper
• Rick Canaday, ATT
• Kevin Cavanagh, ATT Wireless
• Wayne Chiles, Verizon
• Joe Craig, Qwest
• Victor Devito, ATT
• Sean Donelan, SBC
• Bernie Farrell, NCS
• David Fears, Cox Communications
• Lee Fitzsimmons, Nextel
• Brian Goemmer, Western Wireless
• Garnet Goins, Nextel
• Jeff Goldthorp, FCC
• Chris Gunner, Avici Systems
• Wayne Hall, Comcast
• Bruce Harrod, CW
• John Healy, FCC

• Greg Larson, Exodus/CWUSA
• Mike Lecocke, SBC
• Chris MacFarland, Allegiance
• Spilios Makris, Telcordia
• Archie McCain, BellSouth
• Dave McDysan, WorldCom
• Brian Micene, ATT Wireless
• Denny Miller, Nortel
• Erick Mogelgaard, Cox
• Chris Oberg, Verizon Wireless
• Bonnie Petti, Verizon Wireless
• Tom Purcell, Nextel
• Karl Rauscher, Lucent
• Arthur Reilly, Cisco Systems
• Ira Richer, The Telesis Group
• Jim Runyon, Lucent
• Andy Scott, NCTA
• Don Smith, NCS
• Ron Stear, CW

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Focus Group Mission Statement

• Define reliability measurements (units) for
  commercial communications networks (i.e.,
  wireline and wireless transport networks,
  including satellite and cable) and for the
  Internet by March 22, 2003.
• Define reasonable, measurable customer-affecting
  outage reporting thresholds for commercial
  communications networks (i.e., wireline and
  wireless transport networks, including satellite
  and cable) and for the Internet by March 22,
  2003.
• Conduct voluntary outage reporting trial, collect
  data, analyze results, and report on the
  validity, usefulness, and timeliness of the
  process and information obtained, and make
  recommendations for improvement.
• Based on trial results (including information on
  services affected by an outage), evaluate and
  report on the reliability of public
  communications network services in the United
  States.
• Should the Commission initiate an inquiry or
  rulemaking with respect to any of the
  above-mentioned issues, the Focus Group will
  provide input to the NRIC, which may make formal
  recommendations as a part of such proceeding(s).
• Evaluate, and report on, the reliability of
  public telecommunications network services in the
  United States.

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Measurements and Thresholds Teams
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(No Transcript)
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Voluntary Trial Confidentiality

• Process Flow protects confidentiality and
  security concerns of the source data
• Outage reports will be handed off to the NCC
• The NCC has earned the trust of the industry in
  protecting proprietary information
• Company Proprietary marking on submitted outage
  reports
• Only scrubbed data will be handed off to team for
  analysis
• Non-Disclosure Agreement

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Voluntary Trial Implementation

• Cable, Wireless, and Internet Service Providers
• Data Collection from January 1, 2003 through
  December 31, 2003
• Initial and Final Report Templates with Field
  Descriptions Provided

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Internet/IP Service Provider
XYZ Corp
DNS
RADIUS
DHCP
DSL
Wireless
Cable
Dial-Up
Core Backbone
Inter-Domain Routers
Distribution
PSTN
Service Aggregation
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Outage Reporting Units and Thresholds
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Wireline Measurements and Thresholds

• Charter The Committee will prepare and provide
  recommended requirements for network reliability
  and network reliability measurements for wireline
  networks
• Review is scheduled to start January of 2003
  (Possible recommended Guidelines for current
  requirements, Changes to current requirements,
  Fresh Look)
• Fire Reporting
• Overall look at the rules

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Network Reliability Steering Committee

• NRSC
• Third Quarter Report

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Reliability Reporting NRSC 3Q02 ReportFCC
Reportable Service Outages(by number of events)
Total outages were at the lowest level (126) of
any four consecutive quarters since the start of
the Baseline Period.
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Reliability Reporting NRSC 3Q02 ReportFCC
Reportable Service Outages(by outage index)
The aggregate outage index was at the lowest
level (1315) of any four consecutive quarters
since the start of the Baseline Period.
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Reliability Reporting NRSC 3Q02 Report

• Analysis of the outages for 3Q02 indicates
• Total outages were at the lowest level (126) of
  any four consecutive quarters since the start of
  the Baseline Period.
• The aggregated outage index was at the lowest
  level (1315) of any four consecutive quarters
  since the start of the Baseline Period.
• Based upon analysis of all outages reported from
  1Q93 through 3Q02, the NRSC notes that
• There is an increasing trend in the number of CO
  Power and CCS outages.
• There is an increasing trend in the frequency and
  aggregated outage index of Procedural Errors as
  the root cause of outages.
• There is a decreasing trend in the number of
  Local Switch outages.

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Reliability Reporting NRSC Reports

• The NRSC urges all service providers and
  equipment vendors to review all best practices
  for application in their operations.
• These Best Practices may be found at
  http//www.nric.org/

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Back Up
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Voluntary Trial Process Definitions

• Service Provider Companies who provide
  Wireless, Satellite, Cable, Internet and Wireline
  Services
• NCS/NCC (National Communication System/National
  Coordinating Center) - Joint industry-government
  organization and mechanism by which the federal
  government and telecommunications industry
  respond to national security and emergency
  preparedness (NS/EP) telecommunications service
  requirements.
• Focus Group 2 A subcommittee of the NRIC VI
  Network comprised of representatives of industry
  associations, consultants, and providers for
  wireline and non-wireline services and equipment.
• NRIC VI A federal advisory committee that is
  chartered to evaluate and report on the
  reliability of public telecomm network services
  in the US including the reliability of packet
  switched networks.

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Outage Report Data Criteria
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Internet Measurements and Thresholds
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Reliability Reporting NRSC 3Q02
ReportIncidents by Failure Category(CO Power)
There is an increasing trend in the number of CO
Power outages.
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Reliability Reporting NRSC 3Q02
ReportIncidents by Failure Category(Common
Channel Signaling)
There is an increasing trend in the number of
CCS outages.
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Reliability Reporting NRSC 3Q02
ReportProcedural Error Attributed Outages(by
number of events)
There is an increasing trend in the frequency of
Procedural Errors as the root cause of outages.
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Reliability Reporting NRSC 3Q02
ReportProcedural Error Attributed Outages(by
outage index)
There is an increasing trend in the aggregated
outage index of Procedural Errors as the root
cause of outages.
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Reliability Reporting NRSC 3Q02
ReportIncidents by Failure Category(Local
Switch)
There is a decreasing trend in the number of
Local Switch outages.