Business Aspect of Change

1
Business Aspect of Change

• Cynthia Allen

Your Worldwide Logistics Partner
2
Documents Required Process

• New Mind Set by Brokers
• Managing Different Reports
• Daily Statement now serves several purposes
• Docs Required
• Payment
• Checks and Balances Internally
• Other reports that are ACE Portal Based
• Internal Comparison Difficult
• ABI Requests Messages
• Affect Recordkeeping
• Equipment Requirements
• Imaging / Scanning Ability
• Electronic Storage Abilities
• System Needs
• How will these imaged documents tie into your
  transmission files?
• Training Needs
• Fundamental change in flow of entries

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Post Summary Correction

• One Transmission of the Entry Summary
• Analysis of Current Retransmissions
• One Step vs. Two Step
• Client Visibility via ACE Portal
• System Edit, Checks, Stops
• Visibility to CBP
• Reason Codes
• Successive Changes
• Importer or Broker Issues
• Compliance Measurements Results
• Corrective Process
• Electronic vs. Manual Process
• Recordkeeping Issues Keeping all versions
• Denial by CBP Affect on Funds Paid
• Approval - Refunds of Funds Paid
• Training Needs
• Employees
• Clients
• System / Equipment Needs

4
Line Item Level Detail

• Reconciliation Flagging
• ADD Lines Isolated
• Line Level Consignees
• Documentation Quality
• Information from all parties
• EDI Interface changes
• Communication with Other Parties Filing Data
• Effect of Targeting Results
• Will this increase / change exams requirements
• Census Override
• Systems Requirements
• Expanded Fields
• Client Education Required
• Employee Training

5
Deployment Schedule

• Two Sets of Systems, Two Sets of Process, Two
  Sets of Headaches
• System Determined or Manual Process?
• Changes After the Fact?
• 01 Type Entry Changing to 03 Type Entry
• Training Employees for the Overlap
• Importer Awareness of the two Systems
• Information in ACE Portal
• Abilities between the two system
• Inconsistencies Between the Two Systems

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EDIT LITE

• www.acetransition.net
• Increase in Liability
• Instead of up front edit checks this becomes a
  post entry audit function for CBP
• Broker Internal Review Process
• One Entry Summary Transmission
• One Step vs. Two Step Process
• New Legislation Becomes More Complicated
• One CBP Interpretation Becomes Many
• Software Providers, CBP Port Offices, Brokers
• Lack of Edits Will Become More Pronounced
• Identification of Errors Longer to Identify
• Software Becomes Critical
• Training for Employees
• Technical or CATAIR Understanding by Operational
  Staff
• Process Understanding by IT
• Costs Are Going to Increase

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Interaction

• With Clients
• Data on ACE Portals
• Additional Contact With CBP Directly
• With Other Parties ACE Accounts
• Surety Companies
• Carriers
• Transportation Firms
• Warehouse / CFS Locations
• With CBP
• Much More Comprehensive Picture
• Brokers
• Importers

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Problem Contingency Plans

• Work with CBP on Local and National level to
  develop plans
• Once developed share those plans with other
  NCBFAA member associations
• Develop plans internally
• Get your IT and Operations people at the same
  table
• Go through the release scope
• Develop actions from each perspective
• Communication, Communication, Communication,
  Communication

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Business Aspect of Change

• This is much more than a system change
• We need to look at
• Internal Processes
• Employee Training
• System and Equipment Need
• Client Interaction and Education