Libsuite KM - PowerPoint PPT Presentation

1 / 32
About This Presentation
Title:

Libsuite KM

Description:

Upload documents with details like title , keywords etc. ... User can be given an opportunity to upload which would be accepted or rejected. ... – PowerPoint PPT presentation

Number of Views:101
Avg rating:3.0/5.0
Slides: 33
Provided by: softai
Category:
Tags: libsuite

less

Transcript and Presenter's Notes

Title: Libsuite KM


1
Libsuite - KM
  • Knowledge Management Suite
  • By Soft-AID Computers P Ltd.

www.libsuite.com
2
What is Knowledge ?
Data
Every organisation has a lot of data.
Data represented in a proper format is
Information.
What you infer out of that information is
KNOWLEDGE!
www.libsuite.com
3
Where the knowledge resides in an Organisation ?
Communication
Customer Queries
Manuals
Explicit (Codified) Knowledge
Individuals
Tacit (Inferred) Knowledge
www.libsuite.com
4
What is the Percentage of Tacit Vs Explicit ?
Percentage
And Tacit Knowledge is almost 90 !
Knowledge Base
You know more than what you can tell !
www.libsuite.com
5
What is Knowledge Management ?
Knowledge Management is process of identifying
where knowledge lies in an organisation ,
collecting the knowledge in explicit (codified)
format , converting the tacit (inferred)
knowledge in explicit format and disseminate the
knowledge in shortest possible time , keeping in
view the correctness and confidentiality of the
knowledge.
www.libsuite.com
6
Benefits of Knowledge Management 1
  • You can prevent Knowledge Walk Outs.
  • If a person is shifted from one department to
    another , he/she virtually walks away with almost
    all the knowledge with him/her.
  • And if a person leaves the organisation , the
    knowledge is lost for ever.

www.libsuite.com
7
Benefits of Knowledge Management 2
  • Enhances the ability to know at an
    organizational level.
  • Many things are known only at an individual level
    so person sitting next to each other may not know
    the knowledge available with other (eg. Past
    experience with a Vendor)
  • KM is an organizational learning tool

www.libsuite.com
8
Benefits of Knowledge Management 3
  • Reduces the communication gap between an EXPERT
    a NOVICE in an organisation.
  • Due to geographical locations , hierarchy in an
    organisation , experts and novices hardly get any
    chance to interact and share knowledge .
  • It enhances the process of organizational
    learning.

www.libsuite.com
9
Benefits of Knowledge Management 4
  • Organizational response based on skills and
    abilities rather than titles and hierarchies.
  • Service and products are converging in the modern
    world and for any modern corporations viability
    will depend only upon the ability to remain
    flexible to these demands.

www.libsuite.com
10
Benefits of Knowledge Management 5
  • Gives ability to learn about past mistakes and
    avoid repetition of the same.
  • Every individual and organisation learn from
    mistakes but a successful organisation are those
    who do not repeat these mistakes.

www.libsuite.com
11
Challenges in Knowledge Management
  • Knowledge Management does not have a perfect
    recipe.
  • Defining a knowledge framework is a complex
    operation.
  • Controlling the correctness of knowledge is a
    very essential.
  • Accessibility of knowledge in wrong hands can
    have disastrous effects.
  • People have the tendency of keeping the knowledge
    to themselves.

www.libsuite.com
12
Challenges in Knowledge Management Continued ..
  • KM can not be implemented with just technology
    but it has to be a perfect blend of
    Organizational culture enabling technology
    which can lead to an effective KM initiative.
  • A powerful leadership , involvement of seniors
    and periodical audit are very essential for a
    successful KM initiative.
  • Many organizations do not have an integrated
    approach to KM hence KM endeavors normally end as
    some small trainings and discussions.

13
Libsuite KMs 10 step approach for effective
implementing an effective KM process
www.libsuite.com
14
Libsuite KMs 10 step approach for effective
implementing an effective KM process
15
Libsuite KMs 10 step approach for effective
implementing an effective KM process
16
Step 1 2 KM organizational Structure
17
Step 3 Efficient Knowledge framework
definition
Knowledge Framework is called as Knowledge Map in
Libsuite KM , you can create a K Map by following
methods
  • Define various projects or work areas.
  • Define the type of user , and accessibility rules
    . The users can be employees, vendors ,
    contractors , distributors etc.
  • Identify and define the functional experts.
  • The K Map design can be altered at any point of
    time.

www.libsuite.com
18
Step 4 Expert Profiling
Experts opinion is always based on wisdom through
experience.
  • Identify Expert in every branch of K Map.
  • An expert should be a ve thinker
  • An expert should have the time and inclination in
    helping others.
  • It is always a good practice to find multiple
    experts on an issue

www.libsuite.com
19
Step 5 Users and User rights
Controlling correctness of knowledgebase and
confidentiality is an equally important aspect of
KM strategy
  • Create type of users and their user rights.
  • You can create various type of users like
    Employees , Trainees , Vendors , Distributors
    etc.
  • User right can also be set restricting certain
    categories.

20
Step 6.1 Create a knowledge repository -
Documents
Documents store the explicit knowledge
  • With the help of experts collect various
    documents under every branch of K Map.
  • Documents can be Word , Excel, Drawings , Photos
    etc.
  • Upload documents with details like title ,
    keywords etc.
  • Specify the accessibility to documents for user
    groups.
  • Encourage everyone to update the knowledgebase
    periodically.

21
Step 6.2 Create a Peoples repository
90 knowledge is with people in tacit format ,
knowing key people is an important aspect of KM
  • Gather information about various persons who are
    important to you.
  • These could be some Key employees , Customers ,
    Vendors , Scientists , Consultants
  • Mention their expertise and areas of interests.

www.libsuite.com
22
Step 6.3 Create a Places repository
A study shows 89 managers visit the web to get
information on any issue .
  • Create a repository of websites of interest in
    your field.
  • Also generate a repository for various intranet
    sites within the organization.
  • All other places and sites which can be of
    interest can be uploaded by users also.

23
Step 7 Administrator Responsibility
  • Control users and their rights.
  • Control the Publish Process.
  • Block improper information.
  • Declare Best Practices out of various views

24
Step 8 Experts Responsibility
  • Upload various documents , People info ,Places ,
    FAQs under his preview.
  • Pass on views on every Question.
  • Encourage others to contribute and share

25
Step 9 User Services
  • User can be given an opportunity to upload which
    would be accepted or rejected.
  • User can search the knowledgebase for their
    interest.
  • They can also post questions to experts which
    would help in creating a repository of FAQs and
    Best Practices.

www.libsuite.com
26
How Best Practices are evolved ?
Best Practice is evolved for future
Administrator declare a best practice amongst the
views
27
How LiBSUITE KM motivates people to share there
knowledge?
  • It is a 100 web enabled solution and hence
    anyone can log in from any terminal and hence the
    access is very easy.
  • Experts are given the due recognition and hence
    are motivated to answer.
  • Dissemination of knowledge is very fast because
    it is Web enabled.

www.libsuite.com
28
Myths about KM
  • In an R D setup your research is your prime
    asset , how apt it is to share it KM is not
    about sharing anything and everything , but one
    can always share non critical info.
  • Can we capture 100 of the Tacit Knowledge by a
    KM process NO you can not, but even if you are
    able to convert some portion of tacit to explicit
    it can be great saving for an organization.
  • Implementing a Software is good enough for an KM
    initiative Not at all . KM is not just about
    technology but it has a lot to do with
    organizational culture.

www.libsuite.com
29
Myths about KM (Continued . )
  • An expert has to be a senior person Yes a
    senior person with a positive attitude can be an
    expert but even a junior person declared as an
    expert can do wonders.
  • Can KM generate any revenue YES and that is why
    companies are investing in millions for KM
    initiatives.

www.libsuite.com
30
LiBSUITE KM
Intellectual Property is the most important asset
any organisation can create in the modern
world. Knowledge management is the first step
towards creating and protecting this asset.
www.libsuite.com
31
LiBSUITE KM
Knowledge Management is a journey and not a
destination ! LiBSUITE KM is a vehicle to make
this journey comfortable.
www.libsuite.com
32
Thank you
Write a Comment
User Comments (0)
About PowerShow.com