Designing Collaborative Supply Chain Processes for eBusiness

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Designing Collaborative Supply Chain Processes
for e-Business
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Topics

• Misalignments and collaborative opportunities in
  supply chains
• Redesigning supply chain processes
• Rosettanet example

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Misalignments Collaborative Opportunities

• Supply Chain
• Links a set of enterprises through processes that
  provide products and services to business
  customers
• Enterprise-centric View
• Focuses on process within the enterprise and how
  they interface with partners

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Misalignments Collaborative Opportunities

• Extended-enterprise View
• Extend view to customers customers and
  suppliers suppliers
• Singular Thread View
• Usually a single product view
• Industry View
• Multiple enterprises, multiple products

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Speed Loop for Supply Chain
Reduction in information coordination
misalignments
Reduction in knowledge sharing misalignments
Reduction in plug-and-play misalignments
Learn faster thru processes
Better performance of enterprises in supply chain
Reconfigure business processes faster
Execute business processes faster
Better performance of supply chain
Increase in collaborative value opps
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Plug-and-Play e-Process Misalignments

• Not able to properly interface with processes in
  other enterprises
• Two enterprises can not plug-and-play quickly
• Particularly problematic when the rate of product
  introduction is high
• Standards based interfaces (Web services)
• Proprietary interfaces

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Information Coordination Misalignment

• Difficulty in synchronizing information exchange
  and coordination.
• Processes not synchronized
• Delays processes
• Nonautomated and nonstandard interfaces

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Knowledge Sharing Misalignment

• Limits the extent of collaborative knowledge
  around a process
• Inhibits ability to improve the performance of
  the supply chain
• Competitive concerns prevent some knowledge
  sharing
• Example Product returns
• Reverse logistics
• Need for a common RMA (Returned Materials
  Authorization)

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Redesigning Supply Chain Processes (Outside in)

• Step 1 Scoping the Supply Chain Process
• Step 2 Identify Partner Interface Processes
  within the Supply Chain Process
• Step 3 Designing the To-Be e-Business Partner
  Interface Processes
• Step 4 Estimating and Articulating Expected
  Impacts Due to PIPs
• Step 5 Agreeing on and Disseminating the
  Partner Interface Process Specs.

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Tiered Supply Chain (Scoping)
Sourcingsuppliers
Manufactures assemblers
Wholesale distributors
Business customers
Resellers
Supply chain process reach
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Partner Interface Processes
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Process redesign
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Rosettanet Example

• Background
• 30 IT companies form the RosettaNet Consortium
• Mission
• Design, adopt, promote, and facilitate the
  deployment of open common electronic business
  interfaces between business partners in the
  IT-industry supply chain.
• Set of industrywide e-Business interoperability
  standards