Global Certificates: Human Resources and Immigration Programs that Work Together

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Global Certificates Human Resources and
Immigration Programs that Work Together

• Tammy Lyskowinski
• The University of Georgia
• Robbin Fulmore
• Old Dominion University

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What is a Global Certificate Program?

• A training program that is geared towards all
  faculty and staff that focuses on cultural
  competency
• The program offers workshops on the issues and
  skills relevant to serving international students
  and scholars
• Through the program participants can earn a
  certificate that demonstrates their understanding
  of serving our global community

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Reason for Session

• We wanted to share the program idea as well as
  the logistics of starting it from scratch
• Show how to make needed immigration training a
  springboard for campus cultural change
• Have you rethink current faculty and staff
  training on your campus
• Remind you that creating a certificate program
  legitimates the training and gives people a
  vested interested in taking the classes
• Your campus may already have a training program
  set up for management training, payroll issues,
  etc. make use of it!

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History of Program at ODU

• Began in 1998
• Purpose to educate campus community
• Became part of Universitys training program.

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Current Model at ODU

• Created each spring for the following academic
  year
• Human Resources registration and tracking
• Certificates and awards ceremony

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History of Faculty and Staff Training at UGA

• Day long (8 hours!!) training sessions that
  covered all visa categories
• Too much information given at once
• Boring!
• Participants had to sit through information that
  didnt apply to them
• Only taught about visa categories and how to
  complete forms, no intercultural component was
  included

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A New Type of Training

• Researched how other institutions handled staff
  training on immigration issues and cultural
  issues
• Found very few comprehensive programs (ex
  immigration and cultural competency based in the
  campus training center)
• Spoke with Robbin and she pointed me to the Old
  Dominion web site

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Making Change Happen

• After some research I contacted a colleague in
  our Training and Development Department to see if
  there was interest
• Created a proposal and sent it to my boss
  (Included in handouts)
• Met one on one with Provost
• Met with TD and discussed feasibility, tracking,
  and logistics. Since they already offer other
  certificate programs the system was already in
  place- only the classes were needed

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Marketing The Idea

• Teachers
• Core class
• Electives
• Comprehensive?
• Expansion?

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Curriculum Development

• Once I had the teachers I created the curriculum
  based on their specialties
• Followed the ODU model very closely but tailored
  it to UGAs needs
• Certificate requirements (I core 4 electives)
• Set up guidelines about courses never teach
  more than 2 or 3 in one term. I want it to take
  one year for them to obtain certificate so that
  global issues remain in their mind for an
  extended amount of time
• Set up one year of courses

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Core Class General Global Competencies

• As the major course requirement for the Global
  Certificate Program, the General Global
  Competencies course will include the following
  (1) a brief history of international education in
  the United States (2) a discussion and review of
  current trends and issues within Higher Education
  concerning international visitors and students in
  other countries as well as the United States (3)
  benefits of hosting internationals in the U.S.
  and on our campuses (4) a brief description of
  the UGA international population including
  international needs as well as assumptions and
  expectations of this population. The core course
  is designed to be interactive and
  discussion-oriented and will also provide a
  general foundation for the remaining electives
  for the Global Competencies Certificate program.
• .

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Core Class

• Course Objectives
• Participants will gain a greater understanding of
  serving the global community at UGA as well as
  gain cultural competency.
• Participants will also understand the
  difficulties internationals face in coming to the
  U.S.
• Participants in this seminar will be better
  prepared to complete the process of gaining
  certification for the Global Certificate Program
  offered by the University of Georgia.
• Target Audience
• The target audience for this course should
  include but is not limited to University of
  Georgia faculty and staff who work with
  internationals on campus and/or individuals who
  are interested in gaining a greater understanding
  of foreign students, scholars and visitors hosted
  by the University of Georgia.
• Course Length
• The Global Competencies course will occur on one
  day for a period of four hours.

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Electives

• F-1 Students
• J-1 Scholars
• H-1B Scholars
• Hiring International Graduate Assistants
• Cross Cultural Communication
• UGA Services for International Students
• Permanent Residency at UGA
• Inviting Visitors
• International Payroll and HR Hot Topics

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Campus Wide Marketing

• Get your boss involved Provost meetings and
  Department Head listservs
• Staff listserves, campus newspaper, press release
• TD Training Booklet
• Web Page
• Every conversation I have promotes this program

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ODUs Evolving Program

• Decline in awareness
• Need for improvement
• Level of expertise provided
• Collaboration for next academic year

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Conclusion

• In December UGA will graduate the first two
  people from the program
• The full effects at UGA have yet to be seen
• In the future I hope to have the program be a
  requirement for all new UGA Faculty and Staff

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This is to certify that has completed all
components of the Office of International
Educations Global Certificate Series Thus
receiving important instruction regarding
Cultural Competency and Global Issues at The
University of Georgia ___________________
_________ _______________________________ Dr.
Judith Shaw, Associate Provost Kendall
Kavanaugh, Director Office of International
Affairs Training and Development
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Questions