Blazing Oklahomas Career Readiness Certificate CRC Trail

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Blazing Oklahomas Career Readiness Certificate
(CRC) Trail
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Governors Council for Workforce and Economic
Development (GCWED)
Strategic Plan Initiatives Growing talent,
skills and knowledge Growing and delivering
solutions for talent recruitment and retention
Growing awareness and success
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The Career Readiness Program

• identifies skills needed for specific jobs
• pre-assesses and provides training needed to
  close any gaps
• assesses your skill level

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Pre-Assessment and Upgrading Skill Levels

• ACT Level I Publishers
• KeyTrainwww.keytrain.com
• WINwww.w-win.com

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WorkKeys Foundational Skills

• Applied Mathematics
• Applied Technology
• Business Writing
• Listening
• Locating Information

Observation Reading for Information Teamwork Writi
ng
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CRC Areas

• Reading for Information
• Locating Information
• Applied Mathematics

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Certification Levels

• Goldawarded to those who score at or above a
  level 5 in each of the core areas.
• Silverawarded to those who score at or above a
  level 4 in each of the core areas.
• Bronzeawarded to those who score at or above a
  level 3 in each of the core areas.

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CRC State Totals

• South Carolina 68,000
• Indiana 60,867
• Ohio 37,000
• Michigan 34,377
• Oklahoma 22,303

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State Career Readiness Certificate Programs -
Blue State Adopted NCRC Programs - Green States
With Regional Programs - Red

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Back of CRC
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Oklahomas CRC

• KeyTrain Career Skills
• Work Habits
• Workplace Effectiveness
• Alchemy SISTEM
• Behavior in the Workplace
• Social Skills on the Job
• Anger Management
• Avoiding Destructive Behavior

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Another benefit Oklahoma Job Link

• Your CRC information is uploaded into
  Oklahoma Job Link at www.oklahomajoblink.com
• Resumes with CRC scores have a flag to alert
  employers of potential candidates with CRCs

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CRC Info

• The assessments take about 45 to 55 minutes each.
• 150 Oklahoma Career Readiness Assessment sites
• At this time, existing and available workforce
  participation in the Career Readiness
  Certification program is absolutely free.

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Whats in it for the job seeker?

• Proof of preparedness
• Competitive advantage
• Nationally recognized
• Higher Skills Higher Pay

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Higher Skills Higher Pay
Sources Bureau of Labor Statistics, ACT data
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Benefits of Oklahomas CRC
Job Seeker
Employer
State
Portable credential nationally recognized that
verifies to employers that an individual has
essential core employability skills. Facilitates
job placement, retention and advancement in our
mobile society Confidence that your skills meet
the needs of employers Road map for skill
improvement, training, and educational
needs Improved opportunities for career changes
Takes the guesswork out of hiring for the
employer Reduces turnover cost and
overtime Reduces training time and
costs Increases productivity Increases your
bottom line
Economic development tool for business expansion
and attraction
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Save the Dates

• October 27-28, 2008,  Crossing the Line 
  Evolving regional strategies . . . real change,
  real challenges and real connections.  2008 OEDC
  Economic and Workforce Development Summit (This
  is the Midwest Regional WorkKeys Conference),
  Renaissance Hotel/Cox Convention Center, Oklahoma
  City, Oklahoma, www.oedc.net
• February 4-6, 2009, Walk the River to Workforce
  Readiness, Southeast Regional WorkKeys
  Conference, Jacksonville, Florida,
  www.southeasternworkkeysconference.com
• May 12-15, 2009, 12th Annual National WorkKeys
  Conference, Hyatt Regency, San Antonio, Texas,
  http//www.act.org/workkeys/conf/index.html

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Contact me!

• http//www.okcommerce.gov/workkeys
• Click on WorkKeys/Career Readiness for Partners
• Susan Kuzmic
• CRC Project Specialist
• Oklahoma Department of Commerce
• susan_kuzmic_at_okcommerce.gov
• [phone]

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Whats in it for business?
DL Burgess WorkKeys Authorized Job
Profiler Department of Commerce
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ACT Authorized WorkKeys Job Profiles

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• WorkKeys? is an assessment system created by
  ACT for use in the business community.  It allows
  businesses to have a common language regarding
  workplace skills through job profiling, skills
  assessment, and instructional support

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Overview

• Uses a focus group to gather job task and
  WorkKeys skill information from qualified job
  incumbents,
• Provides a detailed report with a customized task
  list and skill levels related to specific work
  examples,
• Follows an EEOC-compliant process that can be
  used to support hiring, promotion, and training
  decisions.

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The Process

• Through job profiling organizations can analyze
  the skills needed for specific jobs
• and describe those needs to educators, students,
  and job applicants.
• The process enables Oklahoma employers to
  identify required skill levels to more easily
  match candidates to job opportunities

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• By comparing the results from job profiles with
  individuals certification levels companies can
  make reliable decisions about hiring, training
  and program development
• Job profiling is currently being conducted at no
  cost for employers that meet the application
  criteria established by and available through the
  Governors Council For Workforce and Economic
  Development.

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Methodology

• Site Visit and Job Shadowing,
• Initial Task List (DOT, ONET),
• Meet with Subject Matter Experts,
• Conduct Profiling Session(s),

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Session Results

• Skill Analysis, Ranking, WorkKeys Levels
• Final Report to Employer and copy to OK
  Department of Commerce
• Copy and Confidential Support Information stored
  at Commerce for at least 1 year.

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Benefits (short-term)

• Job Incumbents (SMEs) establish WorkKeys Skill
  Levels and indentify Essential Tasks,
• Formally links tasks performed on the job to the
  CRC skills measured by 3 Core Assessments,
• Validates use of WorkKeys as an EEOC compliant
  hiring tool,
• Encourages buy-in from employees (workers doing
  the job determine the skills and skill levels
  required),

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Benefits (long-term)

• Company benefits
• Improved hiring procedures
• Reduced turnover
• Reduced training costs
• Increased productivity
• Higher employee morale

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Natl Case Studies

• MidAmerican Energy Co.
• Largest utility in Iowa, providing electricity
  and natural gas in Iowa, Illinois, Nebraska, and
  South Dakota.
• In 1999, MidAmerican pilot-tested ACT's WorkKeys
  system as the pre-employment test for all meter
  reader job candidates.
• Since implementing WorkKeys in 1999, overall
  turnover for meter readers has dropped 83 (from
  19 to 3).

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• Northrop Grumman
• Defense contractor for the U.S. Navy and the
  largest private employer in Mississippi and
  Louisiana.
• Beginning in 1998 the company profiled more than
  20 positions in 11 skilled trades throughout
  their ship systems division.
• Before WorkKeys, turnover rates varied - ranging
  from 17 to 45. Two years after starting to use
  WorkKeys turnover rates dropped in all
  participating plants from 8 to 28.
• The results are approximately 2 million saved
  in layoff and training expenses.

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• Bradner Village
• A health care center and retirement community in
  Northeast Indiana with 230 full-time employees.
• Confronting high employee turnover in 2004 used
  the WorkKeys system to profile four key
  positions.
• By making appropriate WorkKeys scores a
  condition for employment interviews, the company
  reduced turnover by 37, training costs by 96,
  and reduced time to identify qualified applicants
  by 55.

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Cost of Turnover

• The cost of hiring and training a new employee
  can vary from 25 percent to 200 percent of annual
  compensation. Costs include customer service
  disruption, loss of morale, burnout/absenteeism
  among remaining employees, loss of experience,
  continuity, etc.
• A recent major study of the turnover problem in
  the supermarket industry estimated total direct
  and indirect costs of replacing a supermarket
  cashier earning 6.50 per hour was at least
  3,637.00. (source Coca-cola Retailing
  Research Council, 2006)

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Oklahoma

• Seventy (70) Oklahoma businesses/companies
  currently have active job profiles for one or
  more positions within their organizations.
• Workforce recruitment, training, and
  certification are the key to economic development
  in Oklahoma one thing every employer needs is
  workers who can absorb training and do the job.
  Steve Hendrickson, Boeing Co.

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Profile Timeline

• One Session Entry and Effective Performance
  Levels (hiring and promotion)
• Two Sessions Large Number of Employees or
  Multiple Locations
• Reconciliation Session (?)

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• Site Visit and Job Shadowing (4 16 hrs)
• SME Session(s) (8 hrs for each session)
• Total Avge Time (8 24 hrs per employee)

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Requirements

• Conference/Meeting Room
• DVD and Viewing Screen
• Copy Machine
• Food and Snacks for SMEs (optional)

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Job Profilers

• Jason George
• Eastern Wrkforce Investment Brd
• 721 S. 32nd St., Muskogee, OK 74401
• Office Phone [phone]
• E-mail jasongeorge_at_easternwib.com
• Beth Jones
• Norman Economic Dvlpt Coalition
• 710 Asp, Ste.100,
• Norman,OK 73069
• Office Phone [phone]
• E-mail bjones_at_nedcok.com

• Stephanie Isaacs
• Cherokee Nation Career Services
• PO Box 948, Tahlequah, OK 74465
• Office Phone [phone]
• E-mail stephanie-isaacs_at_cherokeee.org
• Ron Mullen
• OK Emplymnt Security Commission
• 1810 N. Sioux Ave
• Claremore, OK 74017
• Office Phone [phone] ext. 17
• E-mail ron.mullen_at_oesc.state.ok.us

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• Jo Richter
• OK Emplymnt Security Commission
• 301 South 2nd
• Chickasha, OK 73018
• Office Phone [phone]
• E-mail jo.richter_at_oesc.state.ok.us
• Joe Ann Vermillion
• Rt 2 Box 373
• McAlester, OK 74501
• Office Phone [phone]
• E-mail jvermillion_at_netzero.net

Pete Walker Great Plains Technology Center 4500
W. Lee Blvd, Bldg 600 Lawton, OK 73505 Office
Phone [phone] E-Mail pwalker_at_gptech.org
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Internet Resources

• www.okcommerce.gov/workkeys
• www.growoklahoma.com/find_a_job
• www.act.org/workkeys
• www.gptech.org/wk
• www.careerreadinesscertificate.org
• www.keytrain.com

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Contact Information

• DL Burgess
• OK Department of Commerce
• 900 N. Stiles, OKC, OK 73104
• e-mail dick_burgess_at_okcommerce.gov
• phone [phone]
• mobile [phone]

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