Auto Dialer Software | Calling Software Solutions | Dialer Solutions

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Auto Dialer Software | Calling Software Solutions | Dialer Solutions

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An Auto Dialer is dialing call center software used to dial calls using the database. This dialer software is designed in such a way that it will automatically multiple calls and solves the customer issues. The Auto Dialer Software is used to increase the productivity of the organization. This dialer software is used for saving the time and the money by using automatic dialing procedure. for more information visit us: – PowerPoint PPT presentation

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Title: Auto Dialer Software | Calling Software Solutions | Dialer Solutions


1
XENOTTABYTE SERVICES PVT. LTDAUTO DIALER
SOFTWARE
www.vert-age.com
2
INDEX
  • INTRODUCTION
  • WORKING
  • FEATURES
  • USES
  • ADVANATAGES
  • CONTACT US

www.vert-age.com
3
INTRODUCTION
  • The word Auto Dialer is a combination of two
    which means that automatically dial number.
  • It is an Outbound Dialer used to dial numbers and
    gather information.
  • It is software which can be used for dialing
    thousands of numbers.
  • Auto-Dialer is used for Customer support and for
    call centers.

4
WORKING
  • For working with the auto dialer, we must need a
    computer in running mode to run the software, a
    person who answers the phones, a voice modem, and
    an active telephone line.
  • The voice modem we are using plays the recorded
    voice over a telephone line.
  • In standard desktop computers, there are two to
    four internal modem cards. If we are having more
    modems, so we can dial more concurrent calls at a
    time.
  • The software which is used will tell the computer
    system which numbers is to dial, and what to do
    in response if the signal is busy.
  • Auto-dialing software decides which number is to
    dial and for how long.
  • Mostly the calls are picked up by a person in the
    first 25 seconds, or the time it takes to ring
    four times.
  • Call is forwarded to the voice mail so that the
    auto-dialer will drop a call if no one answers by
    25 seconds.
  • The call will be dropped further if a busy signal
    occurs.

5
FEATURES
  • Easy to access Today no one likes to go through
    the complex and difficult process when he or
    she is on the call. Thats why we introduce auto
    dialer software which directly takes you to the
    solution.
  • Auto Dialer with CRM If you are having CRM, then
    use it to the auto dialer. CRM can collect
    information and make it easier to work
    comfortably. The best auto dialer will provide a
    two-way connection with the CRM you already
    depend on.
  • Work as a reporting tool The best dialer can
    provide better service generates more
    productivity in less time. It will generate a
    report and these reports can help in finding the
    better performer and the weak person in your
    team.
  • Report and Analysis One of the best features in
    the dialer software is saving the call report
    with having all the detail from the starting of
    the call.

6
USES
  • Used in matching caller ID with your location.
  • It is used in monitoring Live phone calls to
    ensure the quality.
  • It can also be used in the verification of call
    numbers.
  • Using Auto Dialer we can save that time and use
    it in customer interaction.

7
ADVANTAGES
  • Provide predictive dialing strategy for high call
    volumes and maximize agent productivity by
    reducing the call time.
  • Work as a preview dialer, for complex sales
    process dialer provide preparation time before
    placing the call.
  • Improved Efficiency, the dialer connects only
    those calls to agents which is real which help in
    increasing the productivity.
  • Better conversion ratio, dialer solution is
    implemented for complex inside sales process
    involving high-value leads

8
CONTACT US
GET IN TOUCH AS TO BE EXPECTED, WE LIKE TO CHAT.
SO, KEEP IN TOUCH. XENOTTABYTE SERVICES PVT
LTD B-45, 3rd FLOOR, SEC-64, NOIDA-201301 CONTACT-
0120-4349743/9650095791 E-MAIL-
SUPPROT_at_VERT-AGE.COM WEBSITE- WWW.VERT-AGE.COM
www.vert-age.com
9
www.vert-age.com
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