Title: Auto Dialer Software | Calling Software Solutions | Dialer Solutions
1XENOTTABYTE SERVICES PVT. LTDAUTO DIALER
SOFTWARE
www.vert-age.com
2INDEX
- INTRODUCTION
- WORKING
- FEATURES
- USES
- ADVANATAGES
- CONTACT US
www.vert-age.com
3INTRODUCTION
- The word Auto Dialer is a combination of two
which means that automatically dial number. - It is an Outbound Dialer used to dial numbers and
gather information. - It is software which can be used for dialing
thousands of numbers. - Auto-Dialer is used for Customer support and for
call centers.
4WORKING
- For working with the auto dialer, we must need a
computer in running mode to run the software, a
person who answers the phones, a voice modem, and
an active telephone line. - The voice modem we are using plays the recorded
voice over a telephone line. - In standard desktop computers, there are two to
four internal modem cards. If we are having more
modems, so we can dial more concurrent calls at a
time. - The software which is used will tell the computer
system which numbers is to dial, and what to do
in response if the signal is busy. - Auto-dialing software decides which number is to
dial and for how long. - Mostly the calls are picked up by a person in the
first 25 seconds, or the time it takes to ring
four times. - Call is forwarded to the voice mail so that the
auto-dialer will drop a call if no one answers by
25 seconds. - The call will be dropped further if a busy signal
occurs.
5FEATURES
- Easy to access Today no one likes to go through
the complex and difficult process when he or
she is on the call. Thats why we introduce auto
dialer software which directly takes you to the
solution. - Auto Dialer with CRM If you are having CRM, then
use it to the auto dialer. CRM can collect
information and make it easier to work
comfortably. The best auto dialer will provide a
two-way connection with the CRM you already
depend on. - Work as a reporting tool The best dialer can
provide better service generates more
productivity in less time. It will generate a
report and these reports can help in finding the
better performer and the weak person in your
team. - Report and Analysis One of the best features in
the dialer software is saving the call report
with having all the detail from the starting of
the call.
6USES
- Used in matching caller ID with your location.
- It is used in monitoring Live phone calls to
ensure the quality. - It can also be used in the verification of call
numbers. - Using Auto Dialer we can save that time and use
it in customer interaction.
7ADVANTAGES
- Provide predictive dialing strategy for high call
volumes and maximize agent productivity by
reducing the call time. - Work as a preview dialer, for complex sales
process dialer provide preparation time before
placing the call. - Improved Efficiency, the dialer connects only
those calls to agents which is real which help in
increasing the productivity. - Better conversion ratio, dialer solution is
implemented for complex inside sales process
involving high-value leads
8CONTACT US
GET IN TOUCH AS TO BE EXPECTED, WE LIKE TO CHAT.
SO, KEEP IN TOUCH. XENOTTABYTE SERVICES PVT
LTD B-45, 3rd FLOOR, SEC-64, NOIDA-201301 CONTACT-
0120-4349743/9650095791 E-MAIL-
SUPPROT_at_VERT-AGE.COM WEBSITE- WWW.VERT-AGE.COM
www.vert-age.com
9www.vert-age.com