Baltic Ground Services

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Content

• The Company
• BGS Part of Avia Solutions Group
• Team
• Quality Achievements
• Services
• Passenger Services
• Aircraft Handling
• Fuelling
• Airport terminal engineering services
• Clients and Partners
• Expansion Plans for 2011-2012

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The Company

• 20 year expertise in the handling business and
  competent personnel enable us to meet the
  individual demands of each of our customers.

15, 000 flights
20 year expertise
1.5 million passengers
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• The Company

Value of our equipment VNO EUR 4,000,000
WAW EUR 3,000,000 KRK EUR 500,000 KTW
EUR 500,000
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BGS Part of Avia Solutions Group
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BGS Part of Avia Solutions Group
IPO On the 3rd of March, 2011 shares of Avia
Solutions Group were introduced to trading at
Warsaw Stock Exchange (ticker- AVIASG). Avia
Solutions group is the first Lithuanian company
listed on the WSE and the first foreign company
to be listed on the exchange in 2011.
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Lithuanian Team of Dedicated Professionals

• Saulius Batavicius
• CEO

Saulius Nicys Deputy CEO HR and Administration
Linas Gegužis Deputy CEO for Operations
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Lithuanian Team of Dedicated Professionals

• Marija
• Fedotova
• Head of Quality
• Department

Edita Vyšniauskaite  CFO
Vitalis Dudys Head of Sales and Marketing
Department
Nerijus Šarauskas Development Projects Manager
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Polish Team of Dedicated Professionals

• Monika Bronowicka
• HR and Administration Manager

• Robert
• Glazewski
• COO

Agnieszka Stalmierska Finance Manager
Elzbieta Baran Quality and Safety Manager
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Quality Achievements ISO

• We have up to 20 years of experience in GH
• High attitude to quality system further
  development of ISO 9001
• Quality monitoring system more than 10 of
  monthly flights are monitored by internal quality
  inspectors
• Everyday focus on the main performance KPIs

• delays,
• first bag-last bag,
• mishandling of baggage, etc.

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Quality Achievements ISAGO

• BGS received the certificate of ISAGO on May 8,
  2009
• BGS is the 10th in the World and 1st in Europe
  certified by ISAGO
• ISAGO includes such procedures as

• safety management system,
• document management,
• HR and training records management,
• GSE management and others.

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Passenger Services
We consider passengers as our guests. This is why
we want them feel safe and comfortable before and
after a flight.

• Check-in
• Boarding
• Special needs
• Lost and found
• Irregularities
• Ticketing

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Aircraft Handling
We are a partner to airlines in ensuring their
aircraft is fully prepared for a flight. This
mission covers a range of standard services which
are ready to be offered.

• Marshalling
• Baggage/cargo/mail loading/offloading
• Lavatory and water
• GPU
• Heating
• Push-back and towing
• Interior/Exterior cleaning
• De-icing/anti-icing
• ASU

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Fuelling
As an independent supplier of fuel at airports,
we operate modern fuelling vehicles and pass the
IFQP (IATA Fuel Quality Pool) quality audits
every year.
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Airport terminal engineering services
Buildings and equipment engineering systems
technical administration, operational and
maintenance service at Vilnius International
Airport.
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Clients and Partners
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Testimonials
They have always delivered an excellent service
and they have shown flexibility and willingness
to adopting to our demands.
Janne Lundell Airport Affairs Airside
Operations Manager / Nordic HG DHL
LOT Polish Airlines considers it a privilege to
have established a working partnership with
Baltic Ground Services and look forward to many
more years of working together.
Elzbieta Skatulska Dyrektor Biura Obslugi
Nažiemnej PLL LOT S.A
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Expansion Plans 2011-2012

• Expand GH and fueling operations to 3 additional
  airports of Poland
• Start GH operations in Italy and Ukraine
• Become a regional leader in quality and
  reliability

• OUR MARKETS
• Vilnius International Airport
• Warsaw Frederic Chopin Airport
• Krakow J. Paul II Balice
• Katowice Pyrzowice Airport
• EXPANSION PLANS IN
• Poland
• Wroclaw Copernicus Airport
• Gdansk Lech Walesa Airport
• Poznan Lawica Airport
• FURTHER EXPANSION TO
• Italy
• Ukraine

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Thank You