Welcome to HP Software Customer Connection click on the megaphone icon wherever you see it for addit

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Welcome to HP SoftwareCustomer Connection!
click on the megaphone icon wherever you see it
for additional audio detail
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In this presentation you will learn

• What Customer Connection is all about
• Specific components of the program
• Your member benefits
• How to complete your free registration
• Inside tour of what youll find as a member
• Next steps
• How to contact us

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What is Customer Connection?

• A free membership program
• Open to any HP Software customer with a software
  license (management and telecom)
• Offering you efficiency, knowledge, and dialogue
  opportunities through member portal, web
  seminars, and two-way communication
• A community of over 8,000 customers located
  throughout the world

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Components of the program

• EFFICIENCY THROUGH YOUR MEMBER PORTAL
• Members-only portal
• One-stop information pool full of resources and
  links 
• No need to remember numerous URLs connect to
  sites related to HP Software through your portal.
  
• KNOWLEDGE FROM ENTICING WEB SEMINAR EVENTS
• Three to four sessions hosted per month
• Covering hot support topics, features/functionalit
  y of products, customer best practice sharing
• All seminars archived for playback
• DIALOUGE VIA TWO-WAY COMMUNICATION
• Monthly newsflash to keep you informed
• Opportunities to participate in product/service
  surveys, focus groups, and advisory councils

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Your member benefits

• All software related information is stored at one
  URL for you no need to remember numerous URLs.
• Free knowledge sharing about HP Software products
  and services.
• Opportunities to share direct feedback with HP
  Software staff.
• Learn from other members about best practices and
  tips and tricks.

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Tour(includes registration instructions)
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Public home pagewww.hp.com/go/swcustomerconnecti
on
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Completing your free registrationor logging in
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Completing your free registration step 2
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Completing your free registration step 3
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Completing your free registration steps 45
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Completing your free registration step 6
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Private member home page (1st half)
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Private member home page (2nd half)
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Member events schedule
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Member events on demand
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Tip of the month
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Example newsflash
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Monthly newsflash archives
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Discussion forums
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What you should do next

• Register to become a member!
• Bookmark this URL www.hp.com/go/swcustomerconnect
  ion
• Let us know how we can enhance the program
• Tell your colleagues!
• Participate in web seminars, share tips/tricks,
  get involved!
• THANK YOU!

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Contact us

• We look forward to having you as a member.
• If you need assistance with registration,
  navigating the program, or if you have new ideas
  to share, contact us at
• sw-customer.connection_at_hp.com

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