Get Quick Help About QuickBooks Connection Diagnostic Tool

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QUICKBOOKS CONNECTION DIAGNOSTIC TOOL
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QUICKBOOKS CONNECTION DIAGNOSTIC TOOL
The QuickBooks Connection Diagnostic Tool is
developed to troubleshoot networking and
multi-user errors that can occur when you open a
company file. Errors diagnosed H202, H505, or
6000 series errors. The QuickBooks Connection
Diagnostic Tool works only with computers running
Microsoft Windows Vista or XP with QuickBooks
2010, 2009, or 2008 or Enterprise Solutions 10.0,
9.0, or 8.0. Error in Quickbooks data file,
company, Data Recovery, Intuit, transaction, QBW,
Error Codes, File Repair, computer, QuickBooks,
Assertion failed, recovery, Quickbooks data,
QuickBooks data, recovery service, Quickbooks
Pro, Payroll, Quickbooks database, QuickBooks
program, Quickbooks Premier
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HOW TO USE THE TOOL
Download and extract the QuickBooks Connection
Diagnostic Tool, as explained on the Download the
Tool tab. Double-click the QuickBooks Connection
Diagnostic Tool icon to run the tool, and then
complete the following troubleshooting steps.
1. Diagnose Connection tab This tab lets you
test the computer setup to ensure the company
data file is accessible from a workstation,
whether configured as single-user or multi-user.
If permissions are not set correctly, or if
firewalls or ports are blocked, errors can
result. 2. Firewall Status The Firewall Status
area displays basic information about the
firewall. 3. Test Connectivity The Test
Connectivity area lets you test your computer's
connectivity.
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TO TEST YOUR COMPUTER'S CONNECTIVITY

• Click the button next to the Company File field
  to locate your company file.
• Linux systems only If the network setup is in
  Alternate mode, select the Change Hosting Server
  checkbox.
• Note Before you run the connectivity test, all
  statuses appear as "Not Applicable" in Blue.
• After you run the test, the statuses appear in
  Green (no problem detected) or Red (problem
  detected).
• Click the Test Connectivity button once to test
  all five statuses at the same time.
• Click the Test Connectivity button once to test
  all five statuses at the same time.
• If the File Open Status appears in Red indicating
  that the test failed, the Advanced section will
  expand to display all areas that were checked.
  Click the What do these mean? link to learn more
  about the problem and what to do next.
• Note You can also click the Interpreting the
  connectivity results link below to see the same
  information.
• When you have fixed the appropriate statuses, run
  the tool again to see if there are any additional
  problems.
• When the File Open Status Successful message
  appears on the server, repeat steps 1 through 5
  on each client computer that has QuickBooks
  installed.

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THANK YOU!
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