Telephony Office-LinX

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Telephony Office-LinX
Version 7.0 the most complete UC solution
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Version 7.0- Telephony office-linX
CHANGING
The way
Business
COMMUNICATES!
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Simplifying business communication complexity
Proliferation of multiple devices
Unable to reach workers first try!
Results in poor customer service and missed
opportunities
Multiple ways to reach employees and staff
Mobile workforce On the road 1X month
Distributed workforce Home office/branch
Effects both top and bottom line
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Simplifying business filtering Live and offline
communications
Co-workers
Customers
Suppliers
Messages- voice, fax, text, SMS, email
Live calls-office, mobile, IP
workforce
Live calls messages on any device to any
location
Office
Mobile
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7.0 Unified Communications Mobility , Presence,
Messaging
MOBILITY
Improving REAL-TIME Communications

• Telephony Office LinX 7.0 Powers
• INTELLIGENT Office Mobility
• Works with any wireless device in the market
• Integrates seamlessly with existing Phone system
  e-mail
• Provides wireless offline access to Personal
  Contacts for phone calls
• Users can define availability and location from
  anywhere on any device
• Intelligent filtering of what should be
• Live vs. offline communications

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7.0 Unified Communications Mobility , Presence,
Messaging
MOBILITY
Co-workers dial or say name
Desk phone
Home Office
Personal filters
Who is it? What is the importance? What is it
concerning?
Make me availble to these devices Make me
available to my mobile Make me unavailablesend
to my assistant Make me unavailable.. to voice
mail
Mobile
Remote Office
IP phone
Voice mail
Customer calls one number and say your name
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7.0 Unified Communications Mobility , Presence,
Messaging
MOBILITY
Improving REAL-TIME Communications

• Provides Mobilization of
• Enterprise messaging, voice, fax and email
• Enterprise PBX phone systems
• Remote workforce
• Enterprise group software

Cell
Where is user?
At which Number?
Away on Business
DID
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7.0 Unified Communications Mobility , Presence,
Messaging
PRESENCE
Integrating presence protocol for true integration
SIP
CSTA
TAPI
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7.0 Unified Communications Mobility , Presence,
Messaging
PRESENCE
Simplifying the communications process!

• Easy access to find critical resources across
  the enterprise
• Improves overall organizational responsiveness
• Using a single, secure gateway to find users
  availability and current location
• An easy communication network integration
  reduces the cost of overall communications
• Leverages public SMS network for global reach of
  users
• Speech access provides offline information on
  users location

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7.0 Unified Communications Mobility , Presence,
Messaging
PRESENCE
Simplifying the communications process!

• Providing instant availability and connectivity
  anytime, anywhere and to anyone!
• Integration with Microsoft Outlook for easy
  adoption and increase usage
• Immediate notification of staff availability
• IM provides real-time ability to communicate
  with users Allows internal and external users to
  send messages via IP to another user in or
  out of the office

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7.0 Unified Communications Mobility , Presence,
Messaging
PRESENCE
Simplifying the communications process!

• Going beyond basic Presence solutions!
• Integrated CTI client for complete call control
  from any applications
• Microsoft Outlook/GoldMine/Act/ Maximizer
• IVR API for CRM integration
• Converts the windows OS into a phone
• Dial from anywhere in windows- browser,
  applications, etc
• Will link phone to the application- Softphone/ IP
  phone/ Cell phone/ Desk ext.

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7.0 Unified Communications Mobility , Presence,
Messaging
MESSAGING
Access all your messages any way you want!

• Access to all messages from your inbox
• Voice messages
• Fax messages
• Recorded conversation
• Log all incoming and outgoing calls directly
  from Exchange

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7.0 Unified Communications Mobility , Presence,
Messaging
MESSAGING
Access all your messages any way you want!

• Make any call from anywhere in Outlook
• Manage messages and live calls like e-mail
• Integrates call information with your Outlook
  Contacts
• Manage Outlook directly over the phone with DTMF
  commands
• Extend Outlook Access from any Web/ WAP or
  phone!

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7.0 Unified Communications Mobility , Presence,
Messaging
MESSAGING
Access all your messages any way you want!
Live Demo!
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7.0 Unified Communications Mobility , Presence,
Messaging
Unified
Communications..

• Real-Time Communications platform
• Integrates with any phone system
• Integrates with any mobile phone
• Integrates with any e-mail platform
• Next generation communication solution!

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7.0 Unified Communications Mobility , Presence,
Messaging
Unified
Communications..
Global Market Launch.

• North America
• Latin America
• Europe

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7.0 Unified Communications Mobility , Presence,
Messaging
Unified
Communications..
Global Market Launch.

• English
• French
• German
• Spanish
• Dutch
• Italian

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7.0 Unified Communications Mobility , Presence,
Messaging

• Packaging UC or components

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Telephony Office-LinX
Version 7.0 the most complete UC solution