DATA RECOVERY CENTRE PLANNING

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• DATA RECOVERY CENTRE PLANNING

DRC
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Agenda

• Why Need DRC
• Concept of DRC
• - HOT
• - WARM
• - COLD
• Planning
• Why US
• Summary

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Why

• Nearly half the companies that lose their data
  through disaster, never re-open, and 90 are out
  of business within two years.
• Un-authorized access of Significant Financial
  losses
• 56 of respondents reported some form of
  unauthorized computer use- 2003 CSI Survey
• 47 of CSI Survey respondents (251) were willing
  and or able to quantify their financial losses.
  These losses totaled 201,797,340
• 85 of organizations are heavily or totally
  dependent upon computer systems.
• On average, by the sixth day of an outage,
  companies' experience a 25 loss in daily
  revenue by the 25th day it is 40.

Source University of Texas Center for Research
on Information Systems
Source CSI - Computer Security Institute Survey
2003
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WHY Cont

• Financial and functional loss increases rapidly
  after the onset of an outage.
• Within two weeks of the loss of computer support,
  75 of organizations reach critical or total loss
  of functioning.
• 43 of companies that experience a disaster but
  have no business recovery plan in place never
  reopen.
• Of companies that experience a disaster but have
  no tested business recovery plans in place, only
  one in ten are still in business two years later.

Christensen, S. R., et. al, "FINANCIAL AND
FUNCTIONAL IMPACTS OF COMPUTER OUTAGES ON
BUSINESSES"
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Is your business safe?

• IT environment
• Mission critical business
• Technology used to reduce risks
• Is your hardware reliable?
• Business losses
• Cost downtime per hour
• Disruption impact to customers
• Duration to restore operations
• Ongoing operations
• Acceptable downtime
• Recovery duration
• Plan for protecting data

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What is your cost of downtime?
know your downtimecosts per hour, day, 2 days...

• direct loss
• compensatory payments
• lost future revenues
• billing losses
• investment losses

• number of employees impacted x hours out

• revenue recognition
• cash flow
• lost discounts (a/p)
• payment guarantees
• credit rating
• stock price

• customers
• suppliers
• financial markets
• banks
• business partners

temporary employees, equipment rental, overtime
costs,extra shipping costs, travel expenses, etc.
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Concept of Data Recovery CentreHOTWARMCOLD
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HOT SITE
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Concept Of Data Recovery Centre

• Hot-Site  
•                                                   
     
• Redundant equipment in data center with high
  speed Telecommunications or Leased Line to
  replicate the data in near real-time
• During an outage, traffic to the production
  system is automatically routed to the hot-site
  for continued operation
• Allows for extremely rapid failover from critical
  scenarios

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HOT SITE
High Bandwidth Required
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HOT SITE
Primary (HQ)
Branches
High Bandwidth Required
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Hot Site

• Advantage
• It allowed immediate IT resolution during
  disaster
• No data lost at all during disaster
• The best business practice for mission critical
  operation

• Disadvantage
• The most expensive solutions
• Required both site maintenance hw/sw
• During Virus attack or file corrupted, both get
  effected
• Require a very high bandwidth for data
  replication

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Costing Estimation

• Hot Site (Small Business)
• 1 Server ? RM 15K
• Co-Locations Services ? RM 300 /Month
• Internet Access ? RM 500/
  Month
• Leased Line ? RM 3000
• Another set of Software ? RM 8K
• Replication Software ? RM 30K

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WARM SITE
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Concept Of Data Recovery Centre

• Warm-Site
•                                                   
      
• Place equipment in other data center that is
  similar to your
• production equipment.
• Connect them with medium speed telecommunications
  to replicate
• the data in batch (for example, nightly)
• During an outage, servers at DR site will take
  over as a primary operation
• and Traffic is routed to the DR site manually.

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WARM SITE
Low Bandwidth Required
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WARM SITE
Primary (HQ)
Branches
Low Bandwidth Required
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Warm Site

• Advantage
• Slightly cheaper compare to Hot Site
• Able to protect data during Virus attack or File
  corrupted
• Does not require dedicated fibre/high bandwidth
  for data replication
• Operation can be recover within few hours

• Disadvantage
• One day data missing during disaster
• Still consider as an expensive solution

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Costing Estimation

• Warm Site (Small Business)
• 1 Server ? RM 15K
• Co-Locations Services ? RM 300 /Month
• Internet Access ? RM 500/
  Month
• Another set of Software ? RM 8K
• Replication Software ? RM 15K

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COLD SITE
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Concept Of Data Recovery Centre

• Cold-Site
• Spare servers, storage and backup data are on
  hand
• but not kept running.
• Restoration begins by powering up servers,
  updating software
• and restoring data from backup
• User will be able to access to DR site via
  internet

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COLD SITE
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COLD SITE
Via Tapes
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Cold Site

• Advantage
• The cheapest solution
• Less maintenance for sw/hw
• Does not require any link to primary site
• Does not have any impact if primary site servers
  infected by Virus

• Disadvantage
• Take a long time to recover the operation
• Data lost duration is longer

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Costing Estimation

• Cold Site (Small Business)
• 1 Server ? RM 15K
• Co-Locations Services ? RM 300 /Month
• Internet Access ? RM 200/ Month
• Post Services ? RM 100
  /Month

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Component in DRC

• Servers
• Replications Software
• Leased Line
• Backup Drive/Software
• Data Centre Services/Facilities
• Internet Access
• Engineers
• Locations

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What For You?
What's right for you? How much down time can
you afford? A Hot Site can provide almost 100 up
time in even the most extreme disasters. What
is your budget? Hot sites are more expensive
than warm sites or cold sites.
or
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PLANNING
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Recovery Planning
Customers Business / Disaster Recovery Needs
Recover Operate after a disaster
Protect Safeguard against a disaster
Plan Preparation for a disaster

• Disaster Recovery Consulting Services
• Disaster Recover Consulting Services
• Facility Consulting Site Services

• Environmental Products Power Quality Solutions
• Electronic Vaulting Backups
• Disaster Tolerant Cluster Services
• Application, Web-Application Mirroring Hosting

• Mobile Recovery Solutions
• Business Recovery Centers (Temp Office)
• Recovery Services

Plan, Design, Monitor, Manage Evolve
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Benefits from DRC Plan

• Minimized potential economic loss.
• Reduced legal liability.
• Reduced disruption to normal operations.
• Ensured organizational stability.
• Ensured orderly recovery.

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Benefits from DRC Plan Cont

• Minimized insurance premiums.
• Reduced reliance on key personnel.
• Increased asset protection.
• Ensured safety of personnel and customers.
• Compliance with legal and regulatory
  requirements.
• Minimized decision-making during a disaster.

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• WHY US?

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HCSB

• Ensure a single point of contact and
  accountability
• Establish best-in-class practices for the
  delivery of all Data Recovery Centre solution (
  ISO Certified)
• Working with industry-leading service and
  solution providers
• Own and Operate World Class Data Centre (Tier 3)
• Operate by Certified Engineer CCNA, CCDA, CCNP,
  CCDP, CCSA, CCSE, MCSE etc.

www.hicomcom.com
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• SUMMARY

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Conclusions

• DRC/BRC is a must because most all businesses now
  depend heavily or totally on computer technology
• DRC/BRC Requires Good Policies Management
  Commitment.
• Good DRC/BRC Requires Constant Monitoring
• DRC/BRC is a Complex Business
• Use Experts !

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THANK YOU !!!