FRESH PASTURES CIC SELLING ADDED VALUE

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FRESH PASTURES CIC SELLING ADDED VALUE

• Graham Morley
• Fresh Pastures Community Interest
• Company
• 2-6 Andrew Street, St Johns
• Wakefield WF1 3QH
• Tel [phone]
• www.freshpasturescic.co.uk

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Objective

• The need for Organisations to understand the aims
  and objectives of supplying Organisations
• Third Sector Organisations operate like main
  stream companies
• We need to make a profit to survive
• Surpluses are reinvested in the organisation or
  for the benefit of the community

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Customer Requirements

• Your contract notice identifies the need for a
  product or service
• Weighting identifies the specific needs of the
  contract
• BUT what extra could you get for your money
  meeting your LAA

Quality
Value
Customer Satisfaction
Service
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Meeting the Needs

• No difference or better in service element
  delivery
• Third Sector struggle in getting the basics
  across, resulting in a low score
• Competition are usually Companies with investment
  money behind them and target the client
• Additional benefits not quantified in contract
  tenders

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Cost Analysis

• Weighting of contracts is not all about price
• Compare cost-benefits between you and your
  competitors
• Externalities ! Things not reflected in price
• If we can bring these additional benefits Why not
  just reduce the price?

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Our Strengths

• Better service deliver
• Third sector normally has a better understanding
  of the wider impact
• Working towards better Partnership Working
• Community benefit
• Not for individual or personal gain

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Key Benefits

• Service delivery usually higher with the third
  sector
• Additional benefits are now being quantified
  through IMPACT MAPPING
• Driving force behind the organisation not profit
  for individual or private gain

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Next Steps

• The need for decision maker to appreciate the
  third sector more
• Possibilities of a extended trial period
• Allow enough time to investigate the potential
  benefits during the tender decision process
• Create working partnerships to progress and
  expand the contract and additional benefits on
  offer
• The need to look at wider budgets and cross
  department co-operation and drawing the
  additional departments into the contract decision

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Fresh Pastures CIC

• 2 6 Andrew Street
• St Johns
• Wakefield
• WF1 3QH
• [phone]
• Email_at_shrynj_at_aol.com