Matching Consumers Needs

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Matching Consumers Needs with Available AT and
DME
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Whats Wrong With This Picture?
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Our Consumers

• Live in rural areas

• Have limited income and means of transportation

• Sometimes we are unable to
• deal directly with the consumer

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Our Resources

• Some community donations

Our Limitations

• Small DME room

• Staff Time 20

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• Requests and Matches
• August 07 through August 09
• We have handled requests for more than 170 items
• We have distributed more than 90 items to our
  consumers

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Most Popular Items Requested
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• Reasons Requests Are Not Filled
• Consumers do not follow through with paperwork
• Consumers have no transportation to pick items up
  from us

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• Consumer wants items that have not been donated

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Expertise Required
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The Match Game
What the consumer wants
Whats available
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Mobility
or
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Sensory
Whats out there?
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Self Care
Now, how do I get in the tub?
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And Sometimes We Cant Make It Work
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• A Few Necessary Procedures
• Easily understood questions
• and paperwork for consumer
• that give clear picture of need
• Liability forms
• Process Check List

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Sample Progress Check List
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• Where Do We Go from Here?
• More visits to consumers in their home
• PLUS
• Better tracking of equipment donations
• PLUS
• Simplified paperwork
• PLUS
• More storage space and volunteers
• PLUS
• More marketing and fundraising EQUALS

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Consumers Living Independently Through AT and DME
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The Beginning