TCS Corporate Overview for Silicon Forest Forum October 28th, 2005

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TCS Corporate Overviewfor Silicon Forest
ForumOctober 28th, 2005
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Our commitment to business ethics has earned us
enormous trust. We intend to build on our
position of leadership with trust by creating
world-class products and services for our
customers and ensuring superior returns to our
stakeholders. Ratan Tata, Chairman
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Rich Heritage

• Part of the Tata Group
• One of the largest and oldest business houses in
  India
  
• Group revenue exceeded U.S. 14.25 billion in FY
  04
  
• Highly Diversified Group
• Dominant presence in key verticals such as
  engineering, manufacturing, technology, telecom
  
• Majority of Tata Group companies are leaders in
  their respective business segments
  
• 136 years of Trust, Ethical Practices and
  Business Excellence

Leading Indias Transformation Globally
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TCS Shaping the Future

• VisionTo be a Global Top 10 IT Services and
  Consulting firm by 2010
  
• MissionTo help Customers achieve their business
  objectives, by providing Innovative,
  best-in-class consulting, IT solutions and
  services. We shall make it a joy for all
  stakeholders to work with us.
• ValuesIntegrity, leading change, excellence,
  respect for individual, learning and sharing.
  

We are among the handful of IT companies
worldwide with the real power to shape the
future. That power is vested in each and every
individual who works for TCS. And our time has
just begun. S. Ramadorai CEO, Tata Consulta
ncy Services
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Key Facts About TCS

• Established in 1968
• U.S. offices established in 1979
• More than 50,000 associates globally, with more
  than 9,000 in the U.S.
  
• FY 2004-2005 revenues of 2.24 B (60 coming
  from North America)
  
• Publicly-held Market cap of approx. 13 B
• Global presence Operations in 34 countries,
  153 offices across the globe
  
• More than 50 locations in the U.S.
• 1600 Northwest Based Consultants
• 50 Oregon Based Consultants
• Local Offices and Senior Management

All Figures as of September 30, 2005
TCS has the size and reach unlike any other
Indian software company. The Wall Street Jour
nal June 30, 2004
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Innovation Leadership

• Creator of the Offshore Delivery Model for
  software development
  
• First and largest software exporter in India
• First Indian software company to cross the 2
  Billion mark in revenues and employ 50,000
  professionals
  
• First company in the world to receive an
  integrated enterprise-wide CMMI Level 5 and PCMM
  Level 5 assessment
  
• First and largest software RD center in India

The breadth of research and development at TCS
evinces the new vision for Indian tech prowess."

BusinessWeek August 2005
TCS is arguably the first firm to provide
offshore development and maintenance for US based
firms and is indisputably the father of the
professional services industry in India.
Forrester Research April 8,2004
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Developing Solutions Delivering Value
TCS brings deep experience to its offering,
since it has been supplying remote operations in
India for many years. AMR Research November
30, 2004
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Industry Expertise

• Banking
• Financial Services
• Insurance
• Energy and Utilities
• Government
• Life Sciences and Healthcare
• Manufacturing
• Media and Entertainment
• Retail and Consumer Goods
• Telecom
• Transportation
• Travel Hospitality

Unmatched Breadth and Depth of Industry
Knowledge
TCS is a much better company than any other of
the Indian companies in terms of domain
knowledge. Mahesh Vaze, SSKI (one of Indias
leading investment banking firms)
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Superior Client Relationships

• More than 1000 clients in 55 countries
• Repeat business from more than 90 percent of our
  clients annually
  
• 6 of Top 10 clients are clients for over 5 years
• 7 out of Top 10 Fortune 500 U.S. Companies
• 37 of the Top 100 Fortune 500 U.S. Companies

TCS level of commitment to adding value and
improving the competitiveness of McGraw-Hill is
why our relationship has developed.
Ken Michaels Senior Vice President McGraw-Hil
l In TCS we chose a partner who is 1 in the
ir field, whos committed to staying in the
business for a long time and with whom we can
build a long and trusting relationship.
Shaun Coyne Vice President CIO Toyota Finan
cial Services
"TCS has been a strategic partner to Johnson
Controls adding business value globally through
participation in critical business initiatives
and providing professional and cost effective
resources. Our partnership continues to mature
and evolve to a higher level for mutual
benefit." Sam Valanju CIO Johnson Controls
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Superior Client Relationships
American International Group (AIG)
Amoco Petroleum Co. ATT AXA Insurance Bank of
America Best Buy Boeing British Airways Britis
h Petroleum British Telecom Canadian Depository
for Securities ChevronTexaco Citibank Commonwe
alth of Pennsylvania Credit Suisse First Boston
Cummins Company Dell Computer
Corporation Dresdner Kleinwort Benson
Eaton Corporation Eli Lilly EMC Fidelity Invest
ment Ford Motor Company General Electric Hewlet
t Packard HSBC IBM ING America JC Penney John
son Controls Kelloggs Lifescan Lucent Technolo
gies McGraw- Hill Microsoft Nike
Nokia Nortel Networks Northwest Airlines Pruden
tial Insurance Qwest Rockwell SAP AG Standard
Life Assurance Target Corporation Texas Instrume
nts The Gap Toyota Financial Services UBS Uno
cal US Department of Defense Westpac Financial
Services Worldspan
TCS has a strong blue-chip client base and can
provide a client with a full-service offering.
TCS size and geographic reach are unparalleled
among leading Indian suppliers.
Forrester Research April 8, 2004
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People - the Core of our Success

• More than 53,000 employees from 49 nationalities
• Stable experienced management team, average of
  20 years in the organization
  
• We invest 10 of our revenue in training and RD
• Lowest attrition rate among offshore IT service
  providers
  
• Ranked 1 in Hewitt CNBC Best Employer India
  Survey for 2004
  
• Dataquest-IDC Best Employer in IT Services for 2
  years in a row (2004 2005)
  

Ours is a people business. Our people will
always be TCS greatest asset. It is for this
reason that we place a heavy emphasis on
knowledge-building. S. Ramadorai - CEO, Tata C
onsultancy Services
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People - the Core of our Success

• Skilled Workforce
• 53 have more than 3 years experience
• 5,000 Project Managers
• 3,500 IEEE members including 21 Senior Members
  and 3 Fellows
  
• Top university graduates
• Over 30 with Masters Degree or PhDs

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Global Experience, Local Expertise
33 Development Centers in 10 Countries
24x7 Support Model Onsite, Near-Shore, Offshore
153 Offices in 34 Countries
Local Relationship Management and
Cost Effective Service Delivery
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Delivering in North America

• First North American client in 1971, opened first
  U.S. office in 1979
  
• More than 9,000 employees working in over 50
  North American locations
  
• TCS North America client-base accounts for
  approximately 60 of TCS revenues

North American Centers of Excellence
North American Development Centers
Buffalo, NY Charlotte, NC Columbus, IN Dallas,
TX
Harrisburg, PA
Automotive Detroit, MI Digital Media Lab Burb
ank, CA High-Tech Lab Santa Clara, CA Perform
ance Lab Minneapolis, MN RFID Lab Chicago, IL

Iselin, NJ Missoula, MT Phoenix, AZ Seattle, WA

Toronto, Canada
Replicating the Indian Success Story
In North America
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Global Scalability to Meet Your Needs

• Breadth and depth of technology capability
• Ability to hire, train and integrate over 10,000
  employees per year
  
• Dedicated training center with capability to
  train over 1,000 employees at a time
  
• Ability to handle dedicated customer delivery
  centers of 50 to a few thousand employees
  
• Ability to quickly ramp up project teams of
  several hundred employees
  
• Ability to handle customers globally with the
  same set of processes
  
• Integrated Quality Management System (iQMS)
  deployed worldwide

Superior Track Record with Platform for Growth
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A Robust Community of Partners
Adobe BEA Systems Business Objects Cognos
Documentum HP Hyperion i2 Technologies
IBM Intel iRise Microsoft Mercury
Interactive Oracle SAP SAS Siebel Sun
Microsystems Tibco Vignette webMethods
RedHat

• In TCS, we have an important global systems
  integrator partner that can be trusted to
  deliver. They combine deep domain and technical
  knowledge with a global delivery model that
  brings tremendous value to our customers.
• Bill Gates, Chairman - Microsoft

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A Culture of Quality

• First Company to receive Enterprise-wide CMMI and
  PCMM Level 5 assessment
  
• ISO 90012000 certification at all centers in
  India, in addition to Hangzhou (China) and
  Budapest (Hungary)
  
• For SEI CMM - TCS has 200 Assessors, 8 Lead
  Assessors
  
• For SEI CMMI- 23 Assessors, 2 lead assessors
• For PCMM- 24 Assessors, 1 lead assessor
• 28 Six Sigma Master Black Belts, 85 Six Sigma
  Black Belts
  
• BS 7799 security certification across 26 centers
  in India

2004/2005 Fiscal Year 97.54 deliveries made o
n time 99 of deliveries with no severity 1 or
severity 2 defects

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Continuous Investment in RD

• Set up Indias first industrial software RD
  center in Pune in 1981
  
• Centers of Excellence, which undertake
  domain-focused research
  
• Over 750 employees focused on RD
• TCS has filed for 40 patents and obtained 7
  patents
  
• RD with leading academic institutions
• MIT Sloan School of Management, Carnegie Mellon
  University, Georgia Institute of Technology,
  University of California, Riverside, University
  of California, Los Angeles, University of
  Wisconsin, Milwaukee

We are pleased that TCS has become a research
patron of the MIT Sloan Center for Information
Systems Research (CISR), our first in India.
Peter Weill, Director of MIT Sloan CISR
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Global Leaders In Community Service

• First Indian IT organization to formalize social
  responsibility programs in North America
  
• Participate in relief programs
• Contribute to United Way
• Participate in blood donation camps
• Support educational infrastructure
• Adult literacy
• Educational institutions
• Increasing employee participation in social causes

For just 100,000, TCS software engineers
developed a program to teach India's 200 million
illiterates to read. In one test, TCS engineers
found that in 10 weeks, adults learned enough to
sign their names and slowly read a newspaper.
Business Week - October 11, 2004
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The TCS Difference

• Global Presence and Scale
• Industry Innovation and Leadership
• Depth and Breadth of Experience and Offerings
• Strong Customer Relationship Focus (leveraging
  specific industry expertise)
  
• Investment in People Recruiting, Retention and
  Training
  
• Proven Global Delivery Model
• Investment in Continuous Improvement Quality,
  RD and Customer Relationship Processes
  
• Rooted in Tata Code of Conduct and strong sense
  of Social Responsibility

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Thank You Mike Barrett 503-539-0827 m.barrett_at_
usa-tcs.com