La Comuna Digital de Pealoln

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La Comuna Digital de Peñalolén

• A replicable plan for leveraging local government
  resources and ICTs to maximize community social,
  economic, and educational development in a
  municipality.
• November 2006

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Peñaloléns Comuna Digital Project

• Project will modernize municipal infrastructure
  and integrate ICTs in government in order to
• Support community economic growth
• Strengthen and expand opportunities for education
  
• Increase citizen participation in democratic
  deliberation processes
• Leading to improved quality of life for citizens

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PeñalolénA Municipality of Santiago, Chile
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About Peñalolén

• 230,000 residents / 54.9 Km2
• One of Chiles most diverse commuities unique
  among Chilean municipalities, rich and poor
  co-exist
• Challenges
• Few economic resources/little economic
  opportunity within the municipality
• Very little interaction between social classes
• Education Penguin Revolution national student
  educational strike in June

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Community Development Goals 1

• Economic
• Attract businesses capital investment to the
  community
• Increase the incomes of citizens through
  technical and educational training
• Create entrepreneurial opportunities for citizens
  especially youth
• Social
• Increase interaction of citizens from different
  social groups
• Increase citizen participation in civic life

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Community Development Goals 2

• Good Government
• Create new government services and make online
  services available via network
• Improve quality of government services
• Lower cost of providing services and increasing
  service-related revenues
• Increase the transparency and accountability of
  the municipal government to citizens
• Education
• Provide a wide range of educational opportunities
  for citizens, including academic and professional
  as well as technology classes

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Four primary lines of action in Comuna Digital
Macro-pilot

• Implementing e-Government Services
• Providing Universal Access
• Supporting Universal Learning
• Encouraging Digital Democracy

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Implementing e-Gov Services

• Municipal services The creation or improvement
  of services available across the network in order
  to make higher quality services more efficient,
  convenient and available while lowering the cost
  of providing services and increasing municipal
  revenues.
• Education Initiatives focused on the improvement
  of the educational quality municipal schools, new
  opportunities for professional development of
  citizens, and on-demand classes.
• Health Initiatives to improve the quality and
  convenience of primary healthcare services
  provided and the accessibility of healthcare
  information for participants.

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Providing Universal Access

• Telecenters A network of telecenters designed
  for providing public access to the Internet as
  well as producing and accessing local citizen-
  and government-created knowledge and media.
• Connectivity Providing a community network that
  links government entities, such as municipal
  offices, schools, telecenters, health centers and
  libraries.
• Internet access Providing open broadband
  Internet access across the municipality allowing
  any individual or entity to access the Internet,
  regardless of affiliation.
• Network Resources Technological infrastructure
  which will be based the development of La Comuna
  Digital such as servers, routers, etc.
• Web-based Platform Specialized application
  platform to support community info sharing and
  interaction.

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Supporting Universal Learning

• Basic ICT Training and Certification basic
  in-person or virtual ICT training accessed at
  schools, telecenters, libraries or from private
  homes via the wireless mesh network.
• Specialized Training by Segment Specialized
  skills and knowledge provided for specific social
  segments targeted for development by Peñalolén,
  such as entrepreneurs, women, and unemployed
  youth.
• Content Development and Applications Initiatives
  focusing on local community content development
  or adaptation.
• Leadership Training Community workshops provided
  to increase community ownership of development
  projects and to foster a culture of leadership.

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Encouraging Digital Democracy

• Civic participation Projects encouraging citizen
  participation in municipal decision making and
  management and in citizen-led community
  problem-solving and development issues.
• Voting Consulting process for citizens to
  express their preferences via a network-supported
  voting process.
• Solidarity Collaborative initiatives that
  encourage interaction and transactions between
  Peñaloléns neighbors supported by ICTs.
• Transparency A technological platform for
  supporting network access to municipal meetings,
  deliberations, solicitations and spending
  decisions.

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Connectivity

• Public/private consortium owns fiber optic and
  wireless network and purchases bandwidth at
  wholesale
• Monthly fee covers bandwidth, maintenance and
  replacement costs
• Private company maintains network and extends to
  PYMEs and citizens
• Access to network sold to digital services
  providers VoIP, digital media, etc.

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Hardware
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Education
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Content Community Information
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Content Community Communication
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Content Community Media
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Content Entertainment (not necessarily local)
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E-Govt Services
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Digitally Supported Democracy

• Technology-aided community participation in
  budgeting and decision making though partnership
  with Deliberative Democracy
• Multi-purpose community meeting center connected
  to municipal offices supports citizen interaction
• Technology-enabled multi-purpose 11-hectare
  community park
• Transparency in budgeting and contracting