Catastrophic Events:

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Catastrophic Events Travel Department Planning
Response
Catastrophic Events Planning and Response
Presented By
Charlie LeBlanc Vice President, Operations Air
Security International, L.P.
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Catastrophic Events Travel Department Planning
Response
EVENT TYPES
TYPES OF DISASTERS

• Sudden Events
• Impending Events

SUDDEN EVENTS

• Natural Disasters
• Earthquake
• Tornado

• Man-Made Disasters
• Terrorist Attack
• Nuclear Accident

IMPENDING EVENTS

• Severe Storms (e.g. Hurricane)
• Volcanic Eruption

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Catastrophic Events Travel Department Planning
Response
EVACUATION OF PERSONNEL TO SAFE AREA
MODES OF TRANSPORTATION

• Ground (personal vehicles, rental vehicles)
• Air (commercial, charter)
• Water (ship)

CHALLENGES AND ISSUES

• Ground
• Vehicle Availability
• Fuel Availability
• Traffic Conditions
• Air
• Commercial
• Ticket Availability
• Airport Status
• Charter
• Aircraft Procurement
• Airport Status
• Water
• Feasibility
• Ship Procurement

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Catastrophic Events Travel Department Planning
Response
RELOCATION AND BUSINESS CONTINUITY
HOUSING

• Short-Term
• Hotel Room Procurement Long-Term
• Long-Term
• Safe Area
• Operational Feasibility
• Alternate Locations
• Movement of Personnel

DOCUMENT REPLACEMENT

• Drivers License
• Social Security
• Passport

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Catastrophic Events Travel Department Planning
Response
PRE-PLANNING vs. REACTIONARY RESPONSE
LACK OF PRE-PLANNING WILL CREATE A MORE STRESSFUL
ENVIRONMENT FOR RESPONDERS AND AFFECTED EMPLOYEES
EMERGENCY PREPAREDNESS

• Crisis Management Planning
• Organization
• Decision Making
• Training Exercises
• Regular Review and Revision of Plan
• Communications
• Inter-Departmental
• Employee Awareness
• Notification and Warning Methods
• Personnel Movement
• Personnel Housing
• Recovery

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Catastrophic Events Travel Department Planning
Response
INTERNATIONAL SITUATIONS
Responding to international situations adds a new
layer of complexity to disaster recovery and
business continuity planning a preparation
OBVIOUS OBSTACLES

• Language
• Time Difference
• Communications

LESS OBVIOUS OBSTACLES

• Documentation (e.g. passports visas)
• Local employees vs. Expatriates and Travelers
• Domestics (e.g. maid, cook, driver, etc.)

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Catastrophic Events Travel Department Planning
Response
QUESTIONS TO CONSIDER

• Does my organization have a disaster recovery /
  business continuity plan?

• How does corporate travel fit into my companys
  disaster recovery / business continuity plan?

• Does corporate travel have a representative on my
  companys crisis management team? If not, is
  corporate travel consulted during the decision
  making process?

• Will corporate travel only serve the needs of
  employees during a crisis or will dependants also
  be provided support?

• How will travel communicate with affected
  personnel during a crisis?

• Does travel have a means to maintain and share
  information on dispersed personnel and their
  location(s)?

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Catastrophic Events Travel Department Planning
Response
Thank You
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