Shared Services in Nevada

1
Shared Services in Nevada

• Nevada Digital Government Summit
• December 6, 2007

2
Agenda

• Origin...
• Humble Beginnings
• What got done and Current happenings...
• Why we did it...
• What weve learned
• Where were going from here

3
Origin...

• Lunch at the Ice House
• (Doesnt every great idea start with a drawing on
  a napkin?)

4
Origin...

• Two years ago, we had a discussion that led to a
  Memorandum of Understanding, signed by the State
  of Nevada, Clark County, the City of Las Vegas
  and the Las Vegas Metropolitan Police Department
  at the 2005 Digital Summit Conference with just
  one simple purpose.
• CONSIDER THE POSSIBILITIES

5
Beginnings...

• The MOU became the foundation for a working group
  called the Nevada Shared Information Technology
  Services (NSITS).
• They determined that a Feasibility Study and
  Business Case for Collaboration in Government was
  needed.

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Beginnings.

• These folks
• Enlisted the brain trusts from each entity
• Solidified the focus and purpose doctrine
• Understood that there would be entity and
  political opinions
• Decided to establish a working task force and get
  out of the way.

7
What Got Done...

• The joint inter-local agreement between the
• involved entities for the purposes of
  collaboration resulted in
• Buy-in from the senior management from each
  entity
• Tolerance for sharing key personnel from each
  entity
• Pooled capital resources

8
What Got Done...

• Created a Charter/Scope Document
• Determined the true needs to implement the vision
• Developed an RFP to obtain the get some help and
  assemble the deliverables we determined were
  necessary

9
What Got Done

• Contracted SAIC to develop a
• Feasibility Study
• SWOT Analysis
• Governance Framework
• Coordinated a major effort with SIAC to assess
  each entities business processes needs

10
What Got Done

• Analyzed the SAIC deliverables
• Developed a Governance Model
• Withstood the loss of our Project Manager
• (Doesn't that ALWAYS HAPPEN)
• Got all four entities to agree with and sign the
  governance model

11
What Got Done

• Created an Executive Steering Committee
• Appointed a Project Oversight Council
• Developed a Project Initiation Form

12
Current Happenings

• Began Brainstorming ideas for potential projects
• Began talking to other Nevada entities about
  NSITS opportunities.
• Governor Gibbons Press Release regarding
  collaborative efforts, recognizing progress by
  the NSITS group.
• Created this presentation ?

13
Why We Did It

• Improved Business Continuity
• Better information sharing
• Increased negotiating posture
• Higher levels of service to Nevada residents
• Reduced duplication of services resulting in
  saving to taxpayers
• Improved working relationships

14
Why We Did It

• Because we were told it
• wasnt possible

15
What We Learned

• Herding Cats (government agencies) isnt easy
• There are a lot of extremely intelligent and
  dedicated people in Nevada.
• Contractors dont always understand the scope of
  work especially when youre not sure yourself

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What We Learned

• Developing something never tried before can be a
  slow and onerous process.
• And the most important lesson of all
• Never to do this again

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Where Were Going Today

• Begin formal implementation of governance model
• Complete selection of members for necessary
  committees
• Develop policies and procedures
• Finalize Project Initiation Form

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Where Were Going Today

• Start accepting project requests
• Select potential projects
• Continue collaboration efforts
• Add new members
• Become the accepted group for future statewide
  collaboration projects

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There Are Endless Opportunities

• Shared Licensing
• Virtualization
• Master Pricing Agreements for hardware
• Shared Data Center resources
• Co-location of equipment
• Peer Review
• Shared training opportunities
• Identity Management
• Digital Archive and E-Records

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Where Were Going Next

• Try to gain your Interest

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Contact Information

• Dan Goggiano 775-684-4306
• dgoggiano_at_doit.nv.gov
• Joseph Marcella 702-229-6473
• jmarcella_at_lasvegasnevada.gov
• Joseph Santilli 702-229-2410
• jsantilli_at_lasvegasnevada.gov