Interpersonal Skills - PowerPoint PPT Presentation

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Interpersonal Skills

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Communication Skills Conflict Resolution Skills Problem Solving Listening The #1 Skill Of An Effective Team Member Good Listeners Offer Suggestions Offer Ideas ... – PowerPoint PPT presentation

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Title: Interpersonal Skills


1
Interpersonal Skills
  • Communication Skills
  • Conflict Resolution Skills
  • Problem Solving

2
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4
Listening The 1 Skill Of An Effective Team
Member
  • Good Listeners
  • Offer Suggestions
  • Offer Ideas
  • Take Risks
  • Speak Openly
  • Get Involved
  • Bring Problems to Light
  • Discuss Their Honest Feelings
  • Are Creative

5
Listening
  • The Co-Teachers Who Listen Will
  • Know what their partners beliefs are
  • Express their ideas about improving teaching and
    learning
  • Know their students better
  • Deal with problems as they arise
  • Be able to define their role clearly
  • Create more welcoming and supportive learning
    environments

6
Rationale for listening
  • Establishes rapport
  • Builds relationships
  • Obtain sufficient and accurate information needed
    for collaboration

7
Factors that Interfere with Effective Listening
  • Responding to assumptions
  • Insufficient time for communication
  • Daydreaming
  • Rehearsing a response
  • Stumbling on hot words or phrases
  • Filtering messages
  • Being distracted by extraneous details

8
Improving your listening skills
  • Mentally prepare for listening
  • Mentally review the information given to you
  • Categorize the information
  • Make notes of informational details
  • Use a signal as a cue to remember ideas
  • Seek to differentiate and make connections
    between inferences, facts, and options

9
Principles for effective interpersonal
communication
  • Nonverbal communication principles
  • Congruence
  • Individualism
  • Verbal communciation principles
  • concreteness
  • Neutrality

10
Suggestions for improving your communication
skills
  • Read pgs. 236-239 in Interactions text
  • Add to the provided list
  • Share your list with a partner

11
Application Task
  • With a partner, refer to page 41, activity 6 in
    the Interactions reading
  • You have 15 minutes to complete the task
  • Large Group Processing
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