Chapter 2 Leadership - PowerPoint PPT Presentation

Loading...

PPT – Chapter 2 Leadership PowerPoint presentation | free to download - id: 80bbf5-MmFlY



Loading


The Adobe Flash plugin is needed to view this content

Get the plugin now

View by Category
About This Presentation
Title:

Chapter 2 Leadership

Description:

Chapter 2 Leadership The most important and critical issue for quality system success. Why need good leaders for total quality management system? – PowerPoint PPT presentation

Number of Views:252
Avg rating:3.0/5.0
Slides: 12
Provided by: Ping117
Learn more at: http://www.eiu.edu
Category:

less

Write a Comment
User Comments (0)
Transcript and Presenter's Notes

Title: Chapter 2 Leadership


1
Chapter 2 Leadership
  • The most important and critical issue for quality
    system success.

2
Why need good leaders for total quality
management system?
3
What makes a good leader/leadership?
  • Vision
  • Cohesion, synergy and collaboration
  • Empower people
  • Core values
  • Shared values
  • Ethics
  • Proactive and problem prevention
  • Communications

4
What leadership? (Core Values)
  • Customer-driven quality
  • Continuous improvement
  • Human assets
  • Prompt responses
  • Upstream efforts
  • Long term planning
  • Objective decision making
  • Partnership
  • Responsibility and citizenship
  • Results focus

5
Shared Values
  • Truth and Honesty
  • Trust
  • Unselfishness
  • Receptive
  • Personal risks
  • Credits to others
  • Integrity
  • Considerate to others

6
Leaders don't create followers, they create more
leaders.Tom Peters in "Fast Company"
7
Effective Leadership Step 1-5
  1. Develop a vision and commit to achieving it.
  2. Project unquestionable integrity and
    selflessness.
  3. Establish credibility and good stewardship.
  4. Develop a can-do attitude and seek responsibility
  5. Develop self-discipline, time management and
    execution skills.

8
Effective Leadership Step 6-10
  • Be a creative problem solver and decision maker.
  • Be a positive change agent.
  • Be an effective team builder.
  • Empower followers to lead themselves.
  • Be an effective conflict managers and consensus
    builder

9
Vision Statement
  • Declaration
  • Realistic picture
  • Concise

10
Mission Statement
  • Who we are?
  • Who are the customers?
  • What we do?
  • How we do it?

11
Quality Policy Statement
  • A general guide for everyone
  • Approved by the CEO
  • Awareness and implemented by everyone
  • Required by ISO/QS 9000 standards for quality
    systems.
About PowerShow.com