The National Library for Health service framework for NHS funded library and information services in England an update

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The National Library for Health service framework
for NHS funded library and information services
in Englandan update

• Colin Davies
• National Library for Health
• colin.davies_at_cfh.nhs.uk

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Aim of presentation

1. Update on the work undertaken during 2005
2. Update on the current situation
3. A look to the next 12 months

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1. Update on the work undertaken during 2005

• The National Service Framework will
• set out a clear value proposition for users
• the services to be commissioned by the NHS
• the standards for the delivery of services

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Work done

• Draft document (co-authors Colin Davies and Sue
  Lacey Bryant)
• Draft core and development components
• Commissioned Loughborough University to manage
  the first phase consultation (Dr Graham Walton
  and Janet Harrison)

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The questionnaire (stage 1)

• Created by NLH and Loughborough
• Piloted and refined the questionnaire
• 28 Strategic Health Authorities were asked to
  respond
• The questionnaire process was managed by the NHS
  Library Knowledge and Development Network (LKDN)

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Questionnaire response

• 100 response rate
• Report to be submitted to the NLH Board in April
  06
• Consensus support for the draft framework
• Large amount of qualitative data

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2. Update on the current situation

• Tender for stage 2 consultation
• detailed analysis of qualitative data
• focus groups with partners and stakeholders
• Planning work schedule for 2006

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3. A look to the next 12 months

• Re-write the draft framework document based on
  the consultation process
• Establish (and where appropriate commission) work
  streams
• Establish working partnerships
• Health Quality Service (HQS)
• United Kingdom Accreditation Forum (UKAF)

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Work stream - Developing standards

• Create national standards for health library
  services in England (based on the current Helicon
  scheme and the national NSF consultation)
• Devise a national inspection scheme
• Create a robust inspection training programme and
  a national database of qualified inspectors
• Ensure compliance with the CONCORDAT

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The CONCORDAT

• Sets out what bodies providing healthcare in
  England can expect from the main inspecting
  bodies. It underpins a programme to develop and
  implement policies for inspection that are based
  on sound objectives and practices
• The CONCORDAT is designed to support the
  improvement of services for the public and to
  reduce unnecessary burdens on front line staff

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The CONCORDAT

• Has been agreed by the Department of Health and
  the Cabinet Office Regulatory Impact Unit
• Is led by the Healthcare Commission
• Fulfils a commitment in Making a Difference to
  reduce the burdens in healthcare inspection and
  monitoring

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Signatories to the CONCORDAT are

• Academy of Medical Royal Colleges
• Audit Commission
• Commission for Social Care Inspection
• Health and Safety Executive
• Healthcare Commission
• Mental Health Act Commission
• National Audit Office
• NHS Litigation Authority
• Postgraduate Medical Education and Training Board

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CONCORDAT objectives

• Inspections are coordinated with other reviews
  and collections of data
• Inspections support improvements in quality and
  performance
• Inspecting bodies continuously improve their
  methods
• Inspections are independent, consistent and fair
• Inspections are targeted and proportionate
• Inspections are transparent and accountable
• Inspectors are suitably qualified, trained and
  skilled

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Summary

• Extensive and continuing consultation
• Active engagement with partners and stakeholders
• Building on the developing consensus develop
  national standards

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URLs

• www.library.nhs.uk/about/
• www.library.nhs.uk/forLibrarians/
• www.concordat.org.uk
• www.hqs.org.uk/

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Thank you

• Colin Davies
• email colin.davies_at_cfh.nhs.uk