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Cultural Competence in Respiratory Care

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Cultural Competence in Respiratory Care Terry S. LeGrand, PhD, RRT Department of Respiratory Care The University of Texas at San Antonio – PowerPoint PPT presentation

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Title: Cultural Competence in Respiratory Care


1
Cultural Competencein Respiratory Care
  • Terry S. LeGrand, PhD, RRT
  • Department of Respiratory Care
  • The University of Texas
  • at San Antonio

2
Why be Culturally Competent?
  • Many cultures populate our country
  • Vast array of customs, beliefs, practices
  • Important to understand impact of different
    backgrounds on health delivery
  • Ethnic
  • Religious
  • Cultural

3
Definition and Purpose
  • Cultural competence
  • recognition of and appropriate response to key
    cultural features that affect clinical care
  • Purpose
  • to improve health care outcomes despite the
    existence of a culturally diverse population of
    patients who utilize the health care system

4
Health Care Disparities
  • Disparities in health care delivery exist among
  • African Americans
  • Latino/Hispanics
  • Native Americans
  • Asians
  • Alaskans
  • Pacific Islanders
  • Culturally competent health care guidelines will
    help eliminate these disparities

5
The Focus of Cultural Competence
  • The clinicians perception
  • Systematic information gathering
  • Effective communication
  • Patient education
  • Literacy
  • Family dynamics
  • Health beliefs

6
Key Components
  • Purpose
  • Attitude
  • Skills

7
Purpose
  • To improve health care outcomes despite the
    existence of a culturally diverse population of
    patients who utilize the health care system

8
Attitude
  • A willingness to adapt to the needs of patients
    and their family members, and to meet those needs
    in an objective, non-judgmental way

9
Skills
  • Behaviors that exemplify appropriate interactions
    between health care professionals and their
    patients

10
A practice that is unacceptable in one culture
may be very therapeutic to individuals of another
culture.
11
The many forms of medicine . . .
  • Pills
  • Injections
  • Surgery
  • Poultices
  • Herbs
  • Roots
  • Chicken soup
  • A hug

12
Becoming Culturally Competent
  • Gather information from patients in uniform and
    systematic way
  • Compile information into a database
  • Should reflect culture groups in YOUR service
    area
  • Becomes part of patients permanent medical record

13
How is it done?
  • Incorporation of cultural assessments into
    general patient assessments
  • Serves purpose of making health providers more
    aware of needs of patients and family members

14
Purnells Model
  • Used to collect and organize information about
    different groups of people
  • may be shared with others
  • may be refined to meet facility needs
  • may be updated as more information is learned

15
Purnells Model Gather information about . . .
  • Heritage, inhabited localities
  • Dominant language, cultural communication
    patterns, temporal relationships
  • Family roles and organization
  • Head of household
  • Taboos
  • Gender roles
  • High risk behaviors
  • Work force issues
  • Endemic diseases, skin color, variations
  • Childbearing rituals
  • Death rituals
  • Spirituallity
  • Home care practices
  • Home care practioners

Purnell, LD and Paulanka, BJ. Transcultural
Health Care A Culturally Competent Approach,
Philadelphia, FA Davis, 1998.
16
Germains Explanatory Model
Germain, C. Cultural Care A bridge between
sickness, illness and disease. Holistic Nurs.
Pract. 6(3)1-9, 1992.
  • Groups of questions to ask the patient
  • designed to encourage patient to discuss
    perceptions of illness and related experiences
  • use conversational tone dont interrogate!
  • questions may be incorporated into other commonly
    used assessment instruments

17
Germains Explanatory Model Sample Questions
  • What do you think caused your illness?
  • Why do you think it started when it did? How do
    you feel? What change did you notice?
  • What do you think your illness does to you? How
    does it work in your body? In your mind?
  • What do you know about this sickness? How do you
    feel about it?
  • What have you done to help yourself with this
    illness?
  • What have your friends and family done to help?
    How do you think these remedies are working for
    you? What are the most important results you
    hope to receive from this treatment?
  • What kind of treatment do you think you need now?
  • What do you fear most about your illness? How
    severe do you think it is?
  • How are you managing or dealing with this
    sickness?

18
Essential Elements of Cultural Competence
  • Elements that contribute to a systems capacity
    to become culturally competent
  • Valuing diversity
  • Possessing capacity for cultural self-assessment
  • Being conscious of dynamics inherent in
    interactions between cultures
  • Having institutionalized cultural knowledge
  • Developing adaptations of service delivery
    reflecting an understanding of cultural diversity

19
Important Points
  • Avoid stereotyping
  • Do not misapply scientific knowledge when
    attempting to integrate your own world view with
    that of your patients
  • Learn about your patients traditional healthcare
    practices
  • Teach them in personal and sensitive ways about
    Western methods

20
Important Points
  • Remember that in certain cultures treatment that
    involves sharing personal or emotional concerns
    may be met with resistance.
  • Recognize when choices made by patients or family
    members are based on cultural forces and do not
    merely reflect ignorance of Western medicine and
    its rationale.
  • Its ok to incorporate harmless folk remedies,
    such as herbal teas, into treatment regimen to
    communicate caregiver understands their
    importance.

21
Patient Education
  • Required by JCAHO
  • Must be delivered with consideration for
    literacy, educational level, and language of
    patient
  • Interpreters should be available at all health
    care facilities

22
Literacy and Reading Level
  • Many functionally illiterate patients do not read
    their own language well enough to understand
    instructions on prescriptions or care plans in
    which they are expected to participate.
  • Most effective reading materials include graphic
    illustrations and text written in large enough
    font (12 point min) to be easily read by older
    adults.
  • Sentence case is easiest to read.
  • 3rd or 4th grade reading level
  • Use familiar terminology (breathing treatment,
    not small volume nebulizer tx)

23
Example of Successful Intervention
  • Overweight, hypertensive Mexican-American women
  • Unwilling to jog through their neighborhood
  • Very willing to participate in Salsa dancing
    lessons at local community center
  • Successfully lowered both weight and blood
    pressure

24
The Bottom Line
  • A patients satisfaction with treatment, tendency
    to adhere to therapy regimens, and continuity of
    care may depends on sensitivity of clinicians
    response to folk illness beliefs.
  • Judgmental attitude on part of clinician may lead
    to termination of future clinical encounters.

25
Wrapping it Up!
26
Keep in mind that . . .
  • Modern medicine goes a long way toward treating
    disease processes, but has little influence on
    changing behavior and practices.
  • Public health studies consistently show
    improvement in health outcomes as care providers
    bridge cultural gaps between themselves and their
    patients.

27
Keep in mind that . . .
  • Communication and understanding lead to improved
    diagnoses and treatment plans
  • Improved patient satisfaction leads to greater
    compliance with care plans and fewer delays in
    seeking care
  • Cultural competence allows provider to obtain
    more specific and complete information to make
    appropriate diagnosis

28
The Goal
  • Cultural competence
  • enhances the compatibility between Western and
    traditional cultural health practices
  • builds healthy communities through community
    development programs

29
Cultural Competencepromotes respect for beliefs,
language, interpersonal styles, and behaviors of
individuals and families
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