Focus on Outcomes

1
Focus on Outcomes

• Heather Dall
• Development Officer

2
Care Inspectorate

• Aims and Objectives of the Service
• Type of Service provided

3
Care Inspectorate

• Aims and Objectives of the Service
• Type of Service provided
• 
  Transitions
• Sheltered Housing
• Domestic Abuse
• Homelessness

4

• People living in Sheltered Housing

• People who have experienced homelessness

• Safe
• Engaged free from isolation
• Wellbeing
• Remain at home

• Safe
• Included and Involved
• Wellbeing
• Moving on

5
Evidence of Outcomes

• Quality Assurance Systems
• Focus on improvement
• Include relevant people
• People using services active participants
• Evidence of outcomes for people using service

6
National Care Standards and Over-arching
Principles

• Development Phase
• Human Rights Based Approach
• Inspection methodology
• Focus on Outcomes

7
Better Futures

• User friendly tool
• Visual and engaging
• People who use services can direct their
  support - Involvement/participation
• Not restricted to headings people can set own
  goals and outcomes
• Realistic steps
• Good source of evidence of outcomes

8
Thank you