Expanding Universe of Computing

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Expanding Universe of Computing
Chapter II What does the chapter discuss? Is it
important? What is being done about it?
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Expanding Universe of Computing
The technologies 1) Multimedia
workstations/video conferencing 2) Electronic
documents 3) Speech recognition 4) Company use of
secured internet sites 5) Global personal
calling 6) Broadband services
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Expanding Universe of Computing
Mobile Computing 1) Hand held computing 2)
Electronic mail 3) Field Force Automation 4)
Multimedia
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Expanding Universe of Computing
Internet Environment 1) Communication is
personal 2) Seller comes to customer 3) Customer
service is changing Customers wont accept being
on hold 4) Culture is bottom up not top down
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Expanding Universe of Computing
Internet Communities 1) Communities of
Transactions 2) Community of Interest 3)
Community of Relationships 4) Community of Fantasy
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Expanding Universe of Computing
Modern Postmodern Mass production Niche
production Rationality Non-rationality Massific
ation De-Massification Bureaucracy Democracy
Hierarchy Network Disempowerment Empowerment
Inflexible Flexible Mistrust Trust
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Contd Modern Postmodern Buyer to
Business Business to Buyer Marketing to
group Marketing to individual Rewards to
group Rewards to individual Working in
hierarchy Working in group Singularism Pluralis
m Large groups Small groups Ideology Non-ideo
logy
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Contd Modern Postmodern Great
narrative Absence of narrative Large
bureaucracies Small bureaucracies Few
languages Many languages Truth Relativity Ac
tual Virtual Physical Symbolic
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Contd Modern Postmodern Media Multimedia Re
ality Non reality Coherence Non coherence
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Expanding Universe of Computing
Supply 1) CS degrees - MS PhD 2) Analysts -
BS 3) Offshore - 200,000 India Global
Shortage India is assuming major jobs in IS
outsourcing