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Overview of Knowsys Strategic Business Offerings


Overview of Knowsys Strategic Business Offerings Executive Overview – PowerPoint PPT presentation

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Title: Overview of Knowsys Strategic Business Offerings

Overview of Knowsys Strategic Business Offerings
  • Executive Overview

  • Introduction
  • Service Offerings
  • Strategy Development and Execution
  • Program/Project Management
  • Current/Recent Engagements
  • Knowsys Value Proposition

  • Knowsys is a Strategic Management Consulting firm
    with a successful track-record of providing
    clients with targeted solutions to business and
    technology initiatives, since 1995.
  • Clients are major financial services
    institutions, government, utilities and telco.
  • With a proven track-record of over 3.2 Billion
    in Program Portfolio Management, our Senior
    Consultants deliver services centred on
    Program/Project Management, Strategic Planning
    and Organizational Effectiveness
  • Strategy, Risk Management, and Technology
  • Governance/Board of Directors Due Diligence and
    Portfolio Management
  • Program/Project review and risk analysis
  • Technology Investment (Vendor) Due Diligence
  • Large scale Business Planning/Business Case
  • Management of large, complex and high-risk
  • RFP Preparation, Evaluation, Selection,
    Negotiation and Service Level Management
  • Evaluation and development and implementation of
    organizational effectiveness strategies

Our Answer to the Challenge - Constellation
  • Deliver superior Information Technology strategy
    and management consulting services to maximize
    clients business performance by integrating
    strategic change, process improvements and
    technology solutions.
  • Knowsys achieves this by providing consultants
    who are seasoned executives that have
    successfully addressed these challenges and have
    in-depth industry sector experience.

Product Management Planning
Engineering Planning Development Management
Account Management Planning
Governance Management Planning
Operations Management Planning
Customer Service Management Planning
Portfolio, Program Project Management
Finance Management Planning
Constellation Framework Strategy/Process
  • Value Proposition
  • An IT organizations applications are its
    products and increasingly becoming the products
    and services of the company as a whole. But
    today's IT organizations are focused on
    technology projects. IT must stop thinking of
    themselves as factory workers on an assembly
    line, but as the engineers of technology-driven
    products and services. Hence we must go beyond a
    competency in delivering projects and become
    adept at defining, building and marketing
    IT-based products that both internal and external
    customers need.
  • Description of Services
  • Business Case Development/Review
  • Account Management and Planning / Customer
    Relationship Management
  • Product Management
  • Program Management
  • IT Strategy Architecture Planning and Review
  • IT Infrastructure Process Improvement (ITIL and
  • Business/IT Strategy Integration and Execution

Constellation Framework Strategy/Process
Sample Engagements
  • Service Management Framework for 1Billion
    Outsource Deal for Utility organization
  • Business Case Development for 80M Application
    Replacement Initiative in Retail Banking
  • Business Case review and communications strategy
    development for 50M systems replacement in the
    financial services sector
  • Development of Outsource Strategy and Evaluation
    Framework for major Canadian Financial Services
  • Development of Alliance Management Framework for
    large Canadian Financial Institution
  • Definition of roles and responsibilities,
    implementation plan and rollout of Relationship
    Management function
  • SDLC Tools, Templates and Process Development for
    large financial organization
  • Business Architecture for portal for Ontario
  • Business Case and benefits harvesting strategy
    for 200M financial systems implementation
  • Retail/Wealth Management e-delivery integration
    strategy for major Canadian financial services

Constellation Framework Program
  • Value proposition
  • An IT portfolio (program) is no different than an
    investment portfolio such as a mutual fund. We
    provide the processes, discipline, and metrics to
    manage the ROI of your IT investment portfolio.
  • Team of senior practitioners with between 15 to
    30 years program management track-record.
  • Over 1.2 Billion in Programs/Projects
    successfully managed and delivered over the past
    five years.
  • Description of services
  • Program management advisory/mentoring services -
    industry best practices transfer
  • Program/project management office set-up and
  • Performance measurement and executive information
  • Program audit/review and risk management
  • Project management of systems integration,
    development, and infrastructure initiatives.
  • Project management of mainframe, distributed, and
    web-based systems.
  • Marketing and communications of savings/benefits
    management and business cases.
  • Customer relationship management and product
    management strategies and planning.

Return on Investment
Internal External Customer Satisfaction
Performance Measurement Capability (ie. Early
Warning System)
Constellation FrameworkProgram Management and
Project Management
  • Program Planning for 80M Branch Banking
    Application Replacement initiative
  • Project/Vendor Management within CIBCs Desktop
    Transformation Program
  • Program Control Office Framework for major hydro
  • Program Planning/Management of 15M CIBCs
    Investors Edge Track One
  • Management of 25M e-Learning initiative for CIBC
    Human Resources
  • Program Planning of CIBCs Treasury Balance and
    Risk Management System
  • Program Management Office implementation and
    management of 20M e-business infrastructure
    initiative for Ontario Government
  • Management of 24M TD Waterhouse Web-Broker 4.0
    revamp initiative
  • Program Management of 150M TD Waterhouse Call
    Centre Integration initiative

Sample Engagements
Knowsys Strengths
  • Commitment and partnership
  • Reducing clients risk in successfully deploying
    technology and program management
  • Demonstrated track record
  • Financial services, Telecommunications, Utilities
    and Government sector expertise experience
  • Knowledge transfer in Technology Management, IT
    Services, Program Management and Electronic
    Service Delivery solutions

Knowsys Value Proposition Why Knowsys?
  • Why Knowsys?
  • Knowsys is committed to providing our clients
    with customer centric, vendor agnostic expertise
    at a level equal or superior to that of the large
    consulting firms at a significantly lower cost to
    our clients. We strive to create and implement
    practical solutions to business and technology
  • Track Record
  • Combined program and project management expertise
    of over 1.2 Billion in the implementation of
    technology and business process improvements on a
    large/enterprise-wide scale.
  • Integration of business and technology strategy,
    strategic planning, product management, business
    planning, customer relationship management and
  • Our clients ask us back time and again to assist
    them in addressing their business and/or
    technology challenges.
  • People
  • Concentration of senior IT management expertise
    within one team.
  • Minimum of 15 years experience.
  • Senior management experience with the financial
    services, government, and telecom industry .

Partner Level Expertise at a fraction of the
cost Vendor neutral/client driven
approach Practical, solutions to business
problems Demonstrated Track Record
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