A WWW Response Using Internet Technology to a Global Problem: Family Violence

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A WWW ResponseUsing Internet Technology to a
Global ProblemFamily Violence
Presented at the 6th Annual Conference on Family
Violence Prevention Treatment October 9,
1998By Kathy Belew, MSW, MPH
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Introduction

• Family Violence is a public health concern
• Outcomes and Quality services are being demanded
• Funds are diminishing to support our efforts
• There is a recognized need for fluid seamless
  integration of services among multi-disciplines
• Need Accurate, consistent, useful info

Downsizing of organizations yet demand increases
for quality. Common tools currently available
work at the instance level but we seek to work
at the schema level. Decision-making paradigm
of organizations Significance of hierarchical
structures Need for business process
reengineering Leads to centralized structures We
would like fluid seamless integration Need
Accurate, consistent, useful info
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Goals

• To empower communities through technology
• Get more people involved communicating
• Educate and improve understanding
• To market what we do well
• To promote policies that address the causes of
  Family Violence- not just treating symptoms
• To reinforce that no one agency or person can be
  an expert or solve complex problems of family
  violence- must collaborate across agencies
• To demonstrate the value of Family Violence
  Agency Web sites

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GIS

• View Big Picture combining spatial
  presentations and spreadsheet databases
• Geographical Info Systems (GIS) gives
  statistics a graphical look for better decisions
• Combine Census Data w/ organization data for
  spatial analysis
• Interpret information quickly, easily, clearly
• Grasp data significance faster
• Target efforts with limited funds

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Image Technology

• Digitize data and images
• Thumbnails for Overview
• Capture, store, present, share digital
  images linked to info
• Key Word Search to find group
• Executable e-mail files
• Digital Cameras Video Conference
• Write CD-ROMS

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What is Multimedia?

• Multimedia is a general term where user is
  more passive
• Multimedia systems use interactive techniques
  of hypertext media in nonlinear fashion

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What is Hypermedia?

• Over 40 years old
• Hypermedia are hypertext systems that use other
  formats in addition to text
• Images- GIF, JPEG
• Animation- MPEG, QuickTime
• Video- MPEG, QuickTime
• Audio- WAV, MPEG
• Accessible to large users providers at same
  time
• WWW is example of a dynamic hypermedia system

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Hypermedia Documents

• Hypermedia Documents accessible through hypertext
  links
• Link to another part of the same document or to
  any computer on the Internet, CD-ROM, LAN,
  Network or PC Hard drive
• WWW is collection of pages containing hypertext
  links on Internet
• Combine media file of numerous types

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Uses for Hypermedia?

• Document Management- Policy Manuals
• Remote Conferencing
• Connect practitioners for real-time consults
• Interactive Forms
• Tying Databases in seamless integration
• Education Training
• Consultation team collaboration
• Decision Support

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Internet Technology

• Browser
• Netscape, Microsoft Internet Explorer, Mosaic,
  Lynx
• HTTP- HyperText Transport Protocol
• HTML- HyperText Markup Language
• Special codes or tags that make the document
  readable by a browser
• Common Software Programs Automatically Convert to
  HTML

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World Wide Web (WWW)

• A subset of the Internet
• A system of documents (pages) linked together
  electronically
• Pages containing hypermedia
• Graphics
• Sound
• Video Clips
• Animation
• Regular Text

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Standardization

• One Button publish ease of use
• HTML single language for programmers
• GUI single program for users to learn
• Web browsers for every type of computer
• Eliminates problems of different hardware and
  software talking to each other
• Remote access- interactive and participative
• More Efficient and effective for info sharing

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Demo Examples

• Instant Scanned Documents for sharing Demo
• Demo Digital Photos Captured from Camera
• Demo of Photo Quality PDF Documents Scanned to be
  Read from a Free Reader
• Automatic Interactive Forms Database Creation
  Demo
• Demo Images captured catalogued
• CD-ROM Interactive Search Demo
• How these can be used for building Quality
  Casemanagement Tools

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Common Gateway Interface?

• CGI is standard for interfacing external
  applications w/ Web servers
• Executed in real time
• CGI program transmits info to database engine
  getting results it displays back to client
• C or Fortran must compile program
• Perl or Unix script resides in cgi-bin
  directory- easier to debug, modify, maintain

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New Management Skills Required

• From paper-based to electronic documentation
  requires planning
• Electronic texts offer new ways to store,
  retrieve, update, and cross-link info
• Hypermedia documents cross-linked via keywords
  and integration of audio and video files
• As documents become ALIVE, managers must control
  access, privileges, interconnections, editing

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Real Life

• Many organizations program months or years when
  there is boxed software available that does more
  and easier to use
• Innovators not in the computer program department
  are seen as stepping on turf
• Casemanagers need to work smarter with fewer
  resources and greater needs
• Solution Internet Technology

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What This Means

• Managers need to invest more into Information
  Resources
• Internet Technology is a way to solve problems of
  downsizing, make better decisions for quality,
  and give outcomes
• Strategic Benefits
• Quicker Access to Info Faster Client Response
• Improved Productivity
• Changing Attitudes through Education
• Efficient Knowledge Workers
• Saves Public

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My Charge to You!

• Stay informed
• Dont be afraid to try something new
• Step out of the box
• Question Authority
• Do your part to help develop casemanagement
  tools
• Advocate for more investment in technology
• Be aware of software and hardware available and
  evolving
• Keep trying to inform others to listen

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The End

• Or BEGINNING?