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MIS 2101

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MIS 2101 Management Information Systems Summer 1, 2012 Based on material from Information Systems Today: Managing in the Digital World, Leonard Jessup and Joseph ... – PowerPoint PPT presentation

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Title: MIS 2101


1
MIS 2101 Management Information
Systems Summer 1, 2012

Based on material from Information Systems Today
Managing in the Digital World, Leonard Jessup
and Joseph Valacich, Pearson Prentice Hall, 2007
Also includes material by David Schuff, Paul
Weinberg, and Cindy Joy Marselis.
2
Primary Course Objectives
  • Explain the role of technology as a business
    enabler
  • Identify and explain applications in a business
    setting
  • Evaluate the organizational fit and suitability
    of business applications
  • Interpret the interaction between technology,
    customers, processes, data, infrastructure,
    participants and environment in an organization

3
Text Books
Leonard Jessup, and Joseph Valacich. Information Systems Today Managing in the Digital World, 3rd Edition, Prentice Hall, 2008. ISBN 0132335069 Note that you may use the 3rd, 4th, 5th, or a custom edition of this text created for Temple University.
Ellen Monk and Bret Wagner. Concepts in Enterprise Resource Planning. 2nd Edition. ISBN 0-619-21663-8, 2006. Note that you may use the 2nd or 3rd edition of this text.
1-3
4
Grading
Item Percent of Total Points
Midterm Exam 33.1/3
Final Exam 33.1/3
Assignments 33.1/3
Total 100
1-4
5
Assignments Exams
  • Listed in the syllabus and will be available on
    the blog
  • Assignments should be printed out and handed in
    at the beginning of class. Late or emailed
    assignments will not be accepted.
  • Assignments will be graded as follows
  • 0/ Fail / Pass / Pass High
  • Midterm In class Weeks 1-6
  • Final In class Weeks 6.5-12

1-5
6
In Class
  • Come prepared to discuss the readings
  • Say your name before you share
  • You may be called upon randomly
  • Classroom Etiquette
  • Please be on time
  • Turn of your cell phones
  • Hold your private discussions until after class
  • Laptops, iPads are ok for now lets see how it
    goes.

1-6
7
Class 1 Managing in a Digital World
MIS2101 Management Information Systems

Based on material from Information Systems Today
Managing in the Digital World, Leonard Jessup
and Joseph Valacich, Pearson Prentice Hall, 2007
Also includes material by David Schuff, Paul
Weinberg, and Cindy Joy Marselis.
8
You cant just ask people what they want and
then try to give it to them. By the time you get
it built, theyll want something else Steve
Jobs, Apple Computer (on pleasing customers)
1-8
9
Learning Objectives
1-9
10
Learning Objectives
1-10
11
Characteristics of the Digital World
  • The Knowledge Worker
  • Term coined by Peter Drucker in 1959
  • An individual who is relatively well educated and
    who creates, modifies and/or synthesizes
    knowledge as a fundamental part of a job
  • Knowledge Society
  • New Economy/Digital World
  • Digital Divide

1-11
12
The Knowledge Society
Information is now as important as land, labor
and capital.
1-12
13
Globalization
  • Globalization is the integration of economies
    throughout the world, enabled by technological
    progress.
  • Globalization manifests itself through changes in
    economy, cultures and technology.

1-13
14
Information Systems Definition
  • What are the 6 key components of an information
    system?
  • What do they do?
  • Why do they do them?
  • What is the definition of an information system?

1-14
15
Information Systems Definition
  • Combination of five six key elements
  • People
  • Hardware
  • Software
  • Data
  • Telecommunications networks
  • Processes

A set of interrelated components that collect (or
retrieve), process, store, and distribute
information to support decision making and
control in an organization. . . . Source
Laudon, K Laudon, J, Managing Information
Systems
1-15
16
Six MIS Functions
Function Description Example
Capture Obtain representation of info in a form for transmission and storage Keyboard, bar code scanner, document scanner, optical character recognition, sound recorder, video camera, voice recognition software
Transmit Move info from place to place TV, satellite broadcasts, telephone networks, data networks, fiber optic cable, voice mail, internet
Store Move info to specific place for later retrieval Paper, computer tape, floppy disk, hard disk, optical disk, CD-ROM, flash memory
17
Six MIS Functions
Function Description Example
Retrieve Find specific information needed Paper, computer tape, floppy disk, hard disk, flash memory
Manipulate Create new info from existing info through summarizing, sorting, rearranging, reformatting, etc. Computer and software
Display Show info Printer, computer screen
How have these functions changed in the past 10
years?
18
Question
  • What is the difference between data,
    information, knowledge and wisdom?
  • Can one be created from the previous?

19
Data A key component of information systems
  • Distinction between
  • Data raw, unformatted information
  • E.g. 5433333353
  • Information data that is transformed to have a
    meaning
  • E.g. (543) 333-3353
  • Knowledge body of governing procedures used to
    organize or manipulate data
  • Wisdom accumulated knowledge

1-19
20
Data A key component of information systems
1-20
21
Learning Objectives
1-21
22
Builders and Managers of IS
  • Career opportunities are strong and expected to
    grow
  • Computer/IT analyst and Computer IS Manager
    both in the top 10 best jobs for the next decade
  • Median earnings for managers 102,360 (May 2005)

1-22
23
Best Jobs for the Next Decade
1-23
24
Careers and Salaries in the IS Field (National
Average)
1-24
25
Careers in IS Evolution of the CIO
  • Chief Information Officer (CIO) job title
    became popular in 1980s
  • Early 1990s people joked that CIO stands for
    Career Is Over

1-25
26
The CIO Today
  • Most large and midsize organizations have a CIO
  • Rob Carter of FedEx CIO of the year (2006)

1-26
27
IS Personnel
PAST
PRESENT
28
Question?
  • During the early days of IT, what kind of service
    did IT organizations deliver?
  • What is End-User Development? Where did it
    come from? Is it good or bad?
  • What kind of service do modern IT organizations
    deliver?

29
End User Development
  • The advent of the PC and early applications
    packages led to end-user development
  • This has created new opportunities but also
    management challenges.

1-29
30
Question?
  • What makes IS personnel valuable?
  • What is
  • Technical Competency
  • Business Competency
  • System Competency

31
What Makes IS Personnel Valuable?
  • Integrated knowledge and skills in three areas
  • Technical Competency - skills in hardware,
    software, networking and security
  • Business Competency understanding of the nature
    of the business this is key in addition to the
    technical competency
  • System Competency understanding of how to build
    and integrate large scale systems

1-31
32
The Context of IS
  • Many different types of systems are used in
    organizations
  • E.g. transaction processing systems, decision
    support systems, intelligent systems, etc.
  • These systems used to be cleanly categorized
    now the boundaries are fading due to integration.
  • But management requirements for each type of
    system are different.

1-32
33
Changing Assumptions
  • Old Long-range planning important New
    Adaptability important
  • Old Information systems record information about
    the work New Information systems do the work
  • Old People have stable jobs and careers New
    Work environments and job duties change rapidly.
    Country boundaries dont matter.
  • What does technology have to do with each of
    these?

34
Other Issues and Opportunities Faced by the IS
Function
  • The spread of technology in organizations
  • Downsizing and Outsourcing
  • Career prospects and opportunities
  • Need for people within organizations with analyst
    skills that also have technology skills

1-34
35
Other Issues and Opportunities Faced by the IS
Function
  • Greater Miniaturization, Speed, and Portability
  • miniaturization
  • integrated circuit
  • Moores Law
  • portability
  • Greater Connectivity and Continuing Convergence
    of Computing and Communications connectivity
  • interoperability
  • open systems
  • convergence of computing and communications
  • Greater Use of Digitized Information and
    Multimedia
  • digitization
  • multimedia
  • Better Software Techniques and Interfaces with
    People

36
Miniaturization
  • Moores Law
  • Chip capacities (storage and processing) have
    doubled every 18 months
  • Why? Because they are getting smaller.
  • But there are problems, for example
  • Chip gates are becoming too small to block
    electrons, which determine the 1s from the 0s
  • How to get around laws of quantum mechanics?
  • Moore himself said we may hit the limit by 2017

37
The Computer Revolution Moores Law Drives
Microchip Performance Up...
Source Brynjolfsson, E. and S. Yang
Information Technology and Productivity A
Review of the Literature, Advances in Computers,
1996.
38
The Computer Revolution and Computer Costs Down
Source Brynjolfsson, E. and S. Yang
Information Technology and Productivity A Review
of the Literature, Advances in Computers, 1996.
39
Learning Objectives
Information Systems Today Managing in the
Digital World
1-39
40
The Dual Nature of IS
  • IS can make you or break you
  • U.S. Navy The failure
  • 1 billion wasted on 4 different ERP
    applications
  • FedEx The success
  • 32 billion family of companies largest
    express transportation company
  • Information hub for business where managing
    information is the business

1-40
41
Why Information Systems Matter
  • Nicholas Carr article IT Doesnt Matter
  • IT no longer a source of advantage on the firm
    level
  • Companies should focus IT on cost reduction and
    risk mitigation
  • Many experts disagreed with his arguments
  • Abbie Lundberg Interview with Carr
  • Don Tapscott The Engine That Drives Success
    The Best Companies Have the Best Business Models
    Because They Have the Best IT Strategies
  • Many successful companies use IT to support a
    unique business strategy

1-41
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Major Ideas
  • Integration There are no boundaries between
  • Business process design and technology design
  • Major business functions
  • Location doesnt matter
  • IT does matter
  • IT is a major driver of business innovation
  • The use of technology by itself doesnt guarantee
    success

43
Some keys to success . . .
  • Avoid unrealistic expectations
  • Understand the issues associated with building,
    modifying, and integrating systems
  • Be able to handle organizational inertia
  • Consider what may happen to business and
    technology during the lifespan of a system
  • Be sure technology and business initiatives are
    linked

44
In this course . . .
  • You wont be learning programming, algorithm
    design, or database structure
  • You will be learning critical thinking about
    technologys role in overall business success
  • How business and IT professionals communicate
  • What roles IT plays in modern business firms
  • How to get things done using IT
  • How to get value from IT initiatives
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