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Emotional intelligence (Coaching for Change)

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Title: Emotional intelligence (Coaching for Change)


1
Emotional Intelligence Emotion to move
2
Multiple intelligences
  • Verbal Mathematical-logical Spatial capacity
    Kinaesthetic Musical Interpersonal skills
    Organising groups Negotiating solutions
    Personal connection Social analysis
    Intrapsychic capacity (insight skills)

3
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4
What are the basic emotions?
5
Emotions
  • Sad
  • Mad
  • Glad
  • Scared

6
Learned fearfulness
  • results in fear conditioning

7
  • Think of someone you admire whom you see as
    successful and/or effective in their work and
    life
  • Name a quality they possess

8
Emotional Intelligence
  • IQ does not predict success

9
Emotional Intelligence Daniel Goleman 1998
  • the capacity for recognising our own
    feelings and those of others, for motivating
    ourselves and for managing emotions well in
    ourselves and in our relationships.

10
Look at the arrows
11
Emotional Intelligence
  • 1998 Goleman - IQ and EQ
  • Emotional intelligence predicts success
  • Emotional competencies can be developed
  • It takes time to acquire new competencies

12
EMOTIONAL INTELLIGENCE (Daniel Goleman 1998)
  • self awareness
  • self regulation
  • self motivation
  • awareness of others (empathy)
  • social skills

13
PERSONAL COMPETENCIES
  • SELF AWARENESS
  • knowing what we are feeling ,
  • using this in decision making,
  • being realistic about our abilities and self
    confident in a grounded way

SELF REGULATION managing our emotions to help us
get things done, recovering well from upset,
being prepared to wait for results
SELF MOTIVATION using our values to guide us
towards challenge goals, persevering in the face
of setbacks, taking the initiative and being
flexible to achieve results
adapted from DANIEL GOLEMAN 1998
14
SOCIAL COMPETENCIES
  • EMPATHY
  • sensing others feelings, needs and concerns
    and understanding different perspectives
  • SOCIAL SKILLS
  • influencing others, building relationships,
    managing conflict, persuading and leading,
  • enabling co-operation and teamwork

adapted from DANIEL GOLEMAN 1998
15
EMOTIONAL INTELLIGENCE (Daniel Goleman 1998)
  • self awareness
  • self regulation
  • self motivation
  • awareness of others (empathy)
  • social skills

16
EMOTIONAL INTELLIGENCE A Challenge
For emotional intelligence or emotional literacy
to be really meaningful, these ideas need to have
value in the outer as well as the inner world
they should have an impact upon organisational
and community, as well as individual, life. From
Andrew Samuels
17
EI questionnaire
18
EMOTIONAL COMPETENCIES(Daniel Goleman 1998)
  • which are your strengths?
  • which are important to you?
  • which do you want to develop?
  • what would success in the skill look like?
  • how could you develop the skill?

19
EMOTIONAL INTELLIGENCE In organisational and
community life
What would an emotionally intelligent Practice
(or PCT) be like? How would it work (internally
and externally)? What difference would being
emotionally intelligent make to patients and
the local community?
20
Emotional intelligence
  • Knowing your emotions
  • Managing your emotions
  • Motivating yourself
  • Recognising emotion in others
  • Handling relationships

21
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