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Business%20Solution:%20Novell%20Identity%20Provisioning%20for%20PeopleSoft

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Business Solution: Novell Identity Provisioning for PeopleSoft Dave Lawrence Vice President Employee Solutions Novell, Inc./Cambridge Dave.Lawrence_at_ctp.com – PowerPoint PPT presentation

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Title: Business%20Solution:%20Novell%20Identity%20Provisioning%20for%20PeopleSoft


1
Business Solution Novell Identity Provisioning
for PeopleSoft
  • Dave Lawrence
  • Vice President Employee Solutions
  • Novell, Inc./Cambridge
  • Dave.Lawrence_at_ctp.com

2
  • Visionone Net
  • A world where networks of all typescorporate
    and public, intranets, extranets, and the
    Internetwork together as one Net and securely
    connect employees, customers, suppliers, and
    partners across organizational boundaries
  • Mission
  • To solve complex business and technical
    challenges with Net business solutions that
    enable people, processes, and systems to work
    together and our customers to profit from the
    opportunities of a networked world

3
(No Transcript)
4
Novell Solutions and one Net
Brand Promise (Value)
Vision
Benefits
Mission and Strategy
The Customer Challenge
Technology Environment
Business Environment
5
A Networked World
  • The role of the networkcorporate and public, the
    Internet, intranets and extranetshas changed to
    become the pervasive new platform for business
  • The network must adapt to meet the pressures and
    uncertainties of the organization and holds the
    potential to streamline and innovate fundamental
    corporate value chains
  • Customer management
  • Supplier/partner management
  • Employee management
  • Infrastructure management

92 of IT Executives say that IT decisions are
aligned with specific business goalsreducing
cost of doing business, improving efficiency,
improving customer service and generating more
revenue. CIO Research Reports
Technology Environment
6
The Challenge
  • Business complexity organizational
    boundaries
  • Business processesspan internal, external
    organizations
  • User constituenciesemployees, partners/suppliers
    and customers, globally
  • Customer demandsfull-time access to everything
    they need, delivered to them
  • Technical complexity platform
    boundaries
  • Multiple, incompatible OS, network, data, and
    application platforms
  • Separated by internal and external organizational
    boundaries
  • Difficulty to securely integrate, automate and
    adapt

The Customer Challenge
Technology Environment
Business Environment
7
The Approachthe Benefits
ONE NET
ONE NET
NET BUSINESS SOLUTIONS
PROFESSIONAL SERVICES
NET SERVICES SOFTWARE
COMPLEX BUSINESS PROBLEMS
A NETWORKED WORLD
PRESSURE UNCERTAINTY
8
Identity Provisioning Simplified
  • The ability to grant or deny users access to
    applications, services, and data based upon
    identity, at an enterprise level, as opposed to
    an application/service level

9
Identity Provisioning Expanded
  • Identity Provisioning for PeopleSoft (IPP)
    creates the ability to automatically assign user
    accounts and secure access privileges, across
    PeopleSoft applications, simplifying identity
    management
  • It reduces administration costs and increases
    security by providing a universal way to manage
    user identities through a single authoritative
    sourcethe PeopleSoft Human Resources Management
    (HRMS)database
  • It simplifies identity management for PeopleSoft
    v7, v7.5, and v8 environments

10
Provisioning Future Definition
  • Going forwardbroad-based provisioning is the
    extended process of automatically providing or
    revoking different classes of employees,
    customers, partners, suppliers, or other
    stakeholders access to eBusiness content
    and resources based on their identity,
    business relationships, and roles

11
The Limits of Manageability
  • Authentication Verification of a claimed
    identity
  • Authorization Provision of privileges within an
    information system
  • Authentication AuthorizationAccess Control

12
CIO Provisioning Initiatives Dependent On
Identity Management (IM)
Enterprise relationship Provisioning
eBusiness lifestyle Mobile office
Enlightened workforce Portal access
Personalized view of business
What do you need access to today?
Where are you working today?
13
Collaboration Complexity
14
Broad-Based Provisioning Opportunity
15
Is IT Enabling Your Business?
  • How are you exploiting opportunities to
    streamline cross enterprise processes (yielding
    increased productivity/competitiveness/cost
    savings)?
  • How are you using IT to identify new business
    opportunities?
  • Is there a transition plan that balances the
    state of IT architecture with an understanding of
    the areas of highest business impact?
  • Do you understand the internal obstacles that may
    be hindering the full value of IT to the
    business? Do you have a plan to overcome?
  • Does your management team share the vision, and
    understand the business implications, of your IT
    architecture?

16
Questions to Prepare for the Future
  • How are you securing and controlling access to
    intellectual property today?
  • Is your business at risk from users who have
    lingering access?
  • How do you remove service access when
    relationships change?
  • How long does it take to get an employee
    productive by gaining access to resources and
    information (p/c, security pass, accounts)?
  • Do you know the cost of managing identities in
    your organization (password and
    accounts)?
  • Do you have multiple directories which are in
    constant need of synchronization?
  • Does your growth strategy involve mergers and
    acquisitions?
  • Are you facing the need to rip and replace
    systems as you integrate your business units?
  • Do your partners and suppliers need access to
    your system(s)? How are you doing this today?

17
Provisioning Is
  • The process of automatically providing or
    revoking employees, customers, partners,
    suppliers or other stakeholders access to
    eBusiness content and resources based on their
    identity, business relationships and roles
  • A provisioning solution provides personalized
    content and access to enterprise information
    based on a users/ business relationship and role
  • This capability contributes to the enterprise
  • Increase productivity and reduce costs
  • Provide increased business flexibility
  • Reduce effort for core business processes

18
Provisioning Is (cont.)
Provisioning is a foundation for eBusiness,
automating process, and moving towards a
relationship identity model
Adaptive provisioning
Relationship-based
Business automation
Organizational grouping
Accessibility
Electronic
Paper-based
Business agility
19
Cooperative Provisioning
Individual silos of identity, maintained
separately by various business units
  • Capabilities
  • Efficiencies within business units
  • Enabled security within business unit(s)not
    cross units
  • Automate business-unit tasks, allowing for
    collaboration between units
  • Sharing of information within a department is
    possible
  • Application entry points available through
    intranet (e-mail, time-tracking, HR, help desk)

20
Cohesive Provisioning
Identities are managed centrally and their use is
leveraged internally and externally by the
organization
  • Capabilities
  • Automate identity provisioning
  • Universal access to information within the
    enterprise
  • Share and synchronize information and data with
    partners and suppliers
  • Support business process by integrating workflow
    across disparate applications
  • Employee empowerment by self-servicing
  • Automate securitybased on role and on an
    authoritative source
  • Standardize business policies and processes
    across the enterprise without
    negative impact to individual units

21
Adaptive Provisioning
Relationship automated access to information and
services-based provisioning provides
  • Capabilities
  • Identify crossvalue chain opportunities
  • Implement business rules through relationship
    provisioning
  • Dynamically provides access to information and
    services without constraint of time, location or
    device
  • Business access model is based on opportunity and
    not risk management
  • Dynamic identity management
  • Integrate biometrics and graded security based on
    identity

22
Enterprises Face the Following Challenges
  • Most big companies still struggle with a
    hodgepodge of hundreds of incompatible systems
    it becomes hard to adapt quickly to changes in
    the marketplace and strategic restructurings
  • This translates into
  • High costs to manage directories, identities and
    passwords
  • Time delays in making identity and data changes
  • High probability of inaccurate data
  • Complex security environment with inherent risks
  • Complex and frustrating user experience
  • Very difficult to extend access within enterprise
    and beyond

23
Identity Management Drives Costs
Each business unit, application or physical
system may have its own authoritative source of
identity (multiple directories), which has
nothing to do with roles, relationships, or
business process
  • Impact
  • Costly to manage
  • Difficult and time consuming to administer
  • Inefficient support of business objectives
  • Inability to leverage technology

24
Identity Provisioning for PeopleSoft Reduces Cost
through Automation
Allows control of access security with a single
management tool Enables connection to multiple
systems, eliminating the need for
rip-and-replace Automatically provisions new
identities and creates role-based access
throughout your organization
25
Multiple Identity Sources Reduces Efficiency
  • With the flow of users coming in and out of the
    enterprise, the complexity of multiple identity
    sources creates a security challenge
  • Too many moving parts to keep synchronized and
    up-to-date

Cost
Complexity
  • Impact
  • Loss of intellectual capital
  • Loss of competitive advantage
  • Loss of business
  • Loss of trust

Heterogeneous
Manageability
Efficiency
Productivity
26
Identity Provisioning for PeopleSoft Uses a
Single Identity Source
Enables centralized security compliance and
management of user identities across all
enterprise resources Identities are deactivated,
to allow reactivation later Allows the
implementation of identity standards without
impact to business unit processes
27
Identity Complexity Reduces Productivity
Users (employees, customers, suppliers and
partners) are likely to have multiple identities
within the enterprise, creating friction
and frustration, adding time and
effort to daily tasks
  • Impact
  • Loss of user satisfaction
  • Loss of current business
  • Loss of opportunities

28
Identity Provisioning for PeopleSoftSimplifies
Information Access
Provides access to the right information and
applications, quickly and easily throughout the
enterprise based upon defined roles
and relationships Automatically updates systems
throughout the enterprise with identity
information, in real time Unifies the login
process for users by creating a single
identity
Cost
Automate
Connect
Secure
Productivity
Efficiency
29
Outcomes of Defeating Challenges
  • The most frequently listed business goal was to
    improve efficiency (73), reduce costs of doing
    business (69) and to improve employee
    productivity (62). (CIO.com)
  • Significantly reduced administrative costs
  • Identity is automatically managed by established
    rules and programmatic processes in one location,
    not in multiple instances
  • Increased security and control
  • Authoritative data representing the identity is
    managed in a single location
  • Increased user productivity and satisfaction
  • Single point of access into corporate resources
    for employees, partners, suppliers and customers
    due to
  • One password to remember
  • Login once to access all corporate resources

30
An Example of Provisioning Bottom Line Results
  • The company
  • Reduced the people involved in the new hire
    process by 23
  • Reduced the amount of time to process a new hire
    by 40
  • Reduced the cost to process a new hire by 35

31
Where to Begin
  • Understand where you are today
  • Examine current technical and business
    environment to establish a baseline
  • Examine data sources to understand business
    processes and know how information moves into and
    out of them
  • Identify the best authentication methods to
    achieve a single user name and password across
    targeted applications
  • Propose a high-level design for a provisioning
    solution
  • Set your priorities and objectives
  • Reduce administrative costs
  • Simplify business processes
  • Centralize authentication
  • Ensure the accuracy of data across multiple
    systems

32
Provisioning Discovery Workshop
33
Why a Discovery Workshop for Provisioning?
  • A discovery workshop is not a detailed analysis
    or a formal design process the opportunity for
    this comes later
  • The workshop is intended to help you discover
    the relevant capabilities, technologies, and
    services required to meet your current needs and
    to provide a foundation for future growth
  • The bottom linewe help the customer explore
    potential solutions and provide advice on the
    most appropriate progression

34
Who Is the Workshop For?
  • Any Client who wishes to improve the management
    of identity information for all people who
    interact with the organization
  • Employees
  • Customers
  • Suppliers and contractors
  • The objective of the IPP solution is to reduce
    cost, improve the productivity of staff and
    contractors, and enrich the customer experience
    as customers engage with the organization

35
The Discovery Workshop for Provisioning Helps
  • Identify the internal processes and systems
  • That arent keeping pace with the speed of
    customers business
  • That dont cater to increasingly dispersed and
    diverse needs
  • That degrade the speed and efficiency of
    accessing both hard and soft enterprise assets
  • Identify enhancements or potential solutions
  • Explore alternatives for reaching your goals

36
The Workshop Considers Business Problems Along
Several Dimensions
  • Strategic dimension
  • Process and organization dimension
  • Technology dimension
  • People dimension
  • Project management

37
The Purpose of the Workshop Is to
  • Define the business problem or opportunity and
    assess its sizein all its dimensions
  • Identify what the team does know, doesnt know,
    and needs to find out so they can structure the
    right solution
  • Identify, educate, and align stakeholders
  • Recommend appropriate next steps

38
A Discovery Workshop Involves Three Main Stages
  • Preparation for the workshop
  • Identify participants and set a schedule
  • Explore the business landscape (client background
    and business environment)
  • Conduct the workshop
  • Orient participants to the process
  • Set expectations
  • Address discovery topics assess project
    dimensions
  • Present provisioning overview
  • Fine tune our understanding of your business
    landscape
  • Develop and deliver recommendations
  • Immediate next steps
  • Long term roadmap and options

39
Who Attends?
  • Client organization
  • Client sponsor
  • IT representation
  • Business unit leads
  • Human Resources
  • Tentative project manager
  • Novell/Cambridge
  • Solution strategist(s)
  • Technical SME
  • SMEPeopleSoft
  • Technical writer

40
In Conclusion
41
The Limits of Manageability
  • Authentication Verification of a claimed
    identity
  • Authorization Provision of privileges within an
    information system
  • Authentication AuthorizationAccess Control

42
CIO Provisioning Initiatives Dependent On
Identity Management (IM)
Enterprise relationship Provisioning
eBusiness lifestyle Mobile office
Enlightened workforce Portal access
Personalized view of business
What do you need access to today?
Where are you working today?
43
Provisioning Future Definition
  • Going forwardbroad-based provisioning is the
    extended process of automatically providing or
    revoking different classes of employees,
    customers, partners, suppliers or other
    stakeholders access to eBusiness content
    and resources based on their identity,
    business relationships, and roles

44
Novell Solutions and one Net
Brand Promise (Value)
Vision
Benefits
Mission and Strategy
The Customer Challenge
Technology Environment
Business Environment
45
Novell Visionone Net
  • A world where networks of all typescorporate and
    public, intranets, extranets and the
    Internetwork together as one Net and securely
    connect employees, customers, suppliers and
    partners across organizational boundaries

46
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