Title: Building the Foundation, then the Bridges: Stories from Strategic Plan to Symphony
1Building the Foundation,then the
BridgesStories from Strategic Plan to Symphony
- Jason Laker, Ph.D., Associate Vice-Principal
Dean of Student Affairs - Marija Linjacki, Coordinator, Community Outreach
- Shelley Aylesworth-Spink, Director,
Communications Planning - Bob Burge, Director, John Deutsch University
Centre - Roxy Denniston-Stewart, Associate Dean, Student
Affairs
2Todays session
- Stars aligned at Queens, in Student Affairs
- Talking planning making changes
- The nuts and bolts of our strategic planning
- Important elements in our planning
- Using a model to facilitate change
- Reflections for our future and yours
3Our stars aligned at Queens,Student Affairs
- Many changes since summer 2006
- New Principal Vice-Chancellor
- New senior team
- New Associate VP Dean of Student Affairs
- University strategic plan under development
(final plan released December 2006)
4Our stars aligned at Queens,Student Affairs
- High expectations for change by new AVP/Dean
- Sense of urgency for short-term, long-term
solutions - Aberdeen Street riots, Henry Report,
Principals Task Force on Community Relations - Our context in Student Affairs - began in 1995
- 14 distinct, somewhat autonomous units about 170
staff
5Talking planning making changes
- Leveraged momentum with new initiatives to drive
strategic planning in Student Affairs - Community Service Learning partnership -
innovative model - Assessment, Evaluation Outreach position
created focus on imbedding feedback in our work
and future - Student Affairs Identity Project a metaphor for
change - Community Outreach Coordinator position high
profile activities
6Talking planning making changes
- New position October 2006
- Role extends Residence model - to create
relationships between off-campus students and the
Kingston community - Examples of initiatives
- Speaker series Queens and the Community -
environmental engagement, health, gender and
social action - Commuter and Parents Lunches
- First Our Town event
- Exam Visits to students at home - exam care
package in November/December and March/April 2007
7Talking planning making changes
- Biggest initiative bought the last family home
on Aberdeen - Queens Community Centre open this fall during
Homecoming weekend
11 Aberdeen Street
8Talking planning making changes
- Objectives
- Provide programming and resources for increased
student involvement - Broader awareness of Queens University services
- Greater connections between the Queens community
and the local Kingston and area communities
11 Aberdeen Street
9The nuts and bolts of our strategic planning
Aug-Nov 2006
- Town Hall meetings began, solicited 150 questions
among Student Affairs staff from Principals
discussion paper - Created draft values for feedback
- Completed Strategic Operating Plan for VP
Academic by all directors - Partnered with Marketing Communications,
launched identity discussion with all staff
students
Dec 2006-Feb 2007
Feb-March 2007
March 2007
10The nuts and bolts of our strategic planning
Feb-March 2007
- Focus groups with students to test draft values
- Input from all Student Affairs staff on draft
Strategic Plan - Small natural working group sessions with 100
staff in Residence - identify strategies through
strengths, weaknesses, opportunities and threats - Identity project creative concepts presented for
discussion among directors and staff during Town
Halls - Plan to be completed for communications to the
University community
April 2007
May 2007
May 2007
June-Sept. 2007
11The nuts and bolts of our strategic planning
- Social identities as our planning context
Identities matter - What we heard from staff students that informs
our planning - The need to unify
- Build community only we can do it
- Strong principles of equity, inclusion,
difference - Reflect on meaning and purpose
- Create leaders, good citizens
- Help students, staff find balance
- Be efficient how do we know our programs
services work?
12Important elements in our planning
- At the same time, increased participation in
institutional activities - Board of Trustees theme session September 2006
Undergraduate Student Life and Learning at
Queens - Multi-Year Accountability Agreement submission
February 2007 - Annual operating objectives submitted and
approved March 2007 - University Council May 2007 Engaging a Diverse
World The Student Experience at Queen's
13A Model for Change
- Strategic Planning is about change
- Using a model may help in planning and managing
the process - Many different change models
- Provides guidance and gentle reminders on what to
do and what not to do
14A Model for Change
- John Kotter
- The Eight Step Process to Successful Change
- 1. Establish a Sense of Urgency
- 2. Form a Powerful Guiding Coalition
- 3. Create a Vision
- 4. Communicate the Vision
- 5. Empower Others to Act on the Vision
- 6. Plan for and Create Short-Term Wins
- 7. Consolidate Improvements and Produce Still
More Change - 8. Institutionalize New Approaches
15Reflections for our future and yours
- Engage in reflection as you plan
- Questions we asked ourselves
- In what ways does Student Affairs contribute to
excellence? - Who are our primary partners and how do we
develop relationships with them? - What are our greatest risks?
- How can you best calculate risks always for the
benefit of students? - How will your organization deal with change as
opportunities to enhance our role as
co-educators not as threats? - How do you want others in your institution to
view you? How would they describe you now?
16student affairs
Student Affairs Identity
17The new Student Affairs identity One Tartan
Many Threads
student affairs
Career Services brochure cover
Annual Report cover
18Inside content spread
19Career Services spread
20Student Affairs main web site
21student affairs
Questions Reflections