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Building the Foundation, then the Bridges: Stories from Strategic Plan to Symphony

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then the Bridges: Stories from Strategic Plan to Symphony Jason Laker, Ph.D., Associate Vice-Principal & Dean of Student Affairs Marija Linjacki, Coordinator ... – PowerPoint PPT presentation

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Title: Building the Foundation, then the Bridges: Stories from Strategic Plan to Symphony


1
Building the Foundation, then the
Bridges Stories from Strategic Plan to Symphony
  • Jason Laker, Ph.D., Associate Vice-Principal
    Dean of Student Affairs
  • Marija Linjacki, Coordinator, Community Outreach
  • Shelley Aylesworth-Spink, Director,
    Communications Planning
  • Bob Burge, Director, John Deutsch University
    Centre
  • Roxy Denniston-Stewart, Associate Dean, Student
    Affairs

2
Todays session
  • Stars aligned at Queens, in Student Affairs
  • Talking planning making changes
  • The nuts and bolts of our strategic planning
  • Important elements in our planning
  • Using a model to facilitate change
  • Reflections for our future and yours

3
Our stars aligned at Queens, Student Affairs
  • Many changes since summer 2006
  • New Principal Vice-Chancellor
  • New senior team
  • New Associate VP Dean of Student Affairs
  • University strategic plan under development
    (final plan released December 2006)

4
Our stars aligned at Queens, Student Affairs
  • High expectations for change by new AVP/Dean
  • Sense of urgency for short-term, long-term
    solutions - Aberdeen Street riots, Henry Report,
    Principals Task Force on Community Relations
  • Our context in Student Affairs - began in 1995
  • 14 distinct, somewhat autonomous units about 170
    staff

5
Talking planning making changes
  • Leveraged momentum with new initiatives to drive
    strategic planning in Student Affairs
  • Community Service Learning partnership -
    innovative model
  • Assessment, Evaluation Outreach position
    created focus on imbedding feedback in our work
    and future
  • Student Affairs Identity Project a metaphor for
    change
  • Community Outreach Coordinator position high
    profile activities

6
Talking planning making changes
  • New position October 2006
  • Role extends Residence model - to create
    relationships between off-campus students and the
    Kingston community
  • Examples of initiatives
  • Speaker series Queens and the Community -
    environmental engagement, health, gender and
    social action
  • Commuter and Parents Lunches
  • First Our Town event
  • Exam Visits to students at home - exam care
    package in November/December and March/April 2007

7
Talking planning making changes
  • Biggest initiative bought the last family home
    on Aberdeen
  • Queens Community Centre open this fall during
    Homecoming weekend

11 Aberdeen Street
8
Talking planning making changes
  • Objectives
  • Provide programming and resources for increased
    student involvement
  • Broader awareness of Queens University services
  • Greater connections between the Queens community
    and the local Kingston and area communities

11 Aberdeen Street
9
The nuts and bolts of our strategic planning
Aug-Nov 2006
  • Town Hall meetings began, solicited 150 questions
    among Student Affairs staff from Principals
    discussion paper
  • Created draft values for feedback
  • Completed Strategic Operating Plan for VP
    Academic by all directors
  • Partnered with Marketing Communications,
    launched identity discussion with all staff
    students

Dec 2006-Feb 2007
Feb-March 2007
March 2007
10
The nuts and bolts of our strategic planning
Feb-March 2007
  • Focus groups with students to test draft values
  • Input from all Student Affairs staff on draft
    Strategic Plan
  • Small natural working group sessions with 100
    staff in Residence - identify strategies through
    strengths, weaknesses, opportunities and threats
  • Identity project creative concepts presented for
    discussion among directors and staff during Town
    Halls
  • Plan to be completed for communications to the
    University community

April 2007
May 2007
May 2007
June-Sept. 2007
11
The nuts and bolts of our strategic planning
  • Social identities as our planning context
    Identities matter
  • What we heard from staff students that informs
    our planning
  • The need to unify
  • Build community only we can do it
  • Strong principles of equity, inclusion,
    difference
  • Reflect on meaning and purpose
  • Create leaders, good citizens
  • Help students, staff find balance
  • Be efficient how do we know our programs
    services work?

12
Important elements in our planning
  • At the same time, increased participation in
    institutional activities
  • Board of Trustees theme session September 2006
    Undergraduate Student Life and Learning at
    Queens
  • Multi-Year Accountability Agreement submission
    February 2007
  • Annual operating objectives submitted and
    approved March 2007
  • University Council May 2007 Engaging a Diverse
    World The Student Experience at Queen's

13
A Model for Change
  • Strategic Planning is about change
  • Using a model may help in planning and managing
    the process
  • Many different change models
  • Provides guidance and gentle reminders on what to
    do and what not to do

14
A Model for Change
  • John Kotter
  • The Eight Step Process to Successful Change
  • 1. Establish a Sense of Urgency
  • 2. Form a Powerful Guiding Coalition
  • 3. Create a Vision
  • 4. Communicate the Vision
  • 5. Empower Others to Act on the Vision
  • 6. Plan for and Create Short-Term Wins
  • 7. Consolidate Improvements and Produce Still
    More Change
  • 8. Institutionalize New Approaches

15
Reflections for our future and yours
  • Engage in reflection as you plan
  • Questions we asked ourselves
  • In what ways does Student Affairs contribute to
    excellence?
  • Who are our primary partners and how do we
    develop relationships with them?
  • What are our greatest risks?
  • How can you best calculate risks always for the
    benefit of students?
  • How will your organization deal with change as
    opportunities to enhance our role as
    co-educators not as threats?
  • How do you want others in your institution to
    view you? How would they describe you now?

16
student affairs
Student Affairs Identity
17
The new Student Affairs identity One Tartan
Many Threads
student affairs
Career Services brochure cover
Annual Report cover
18
Inside content spread
19
Career Services spread
20
Student Affairs main web site
21
student affairs
Questions Reflections
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