ISO 9001:2000 Management System Overview

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ISO 90012000 Management System Overview
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ISO 90012000 Overview

• Business Management System
• ISO 9001Management System
• Manufacturer and Customer Benefits
• Eight Quality Management Principles
• System and Process Approach to Improvement
• Customer Oriented Process Development
• Clauses and Elements of ISO 90012000
• 4.0 Quality Management System
• 5.0 Management Responsibility
• 6.0 Resource Management
• 7.0 Product Realization
• 8.0 Measurement, Analysis and Improvement
• Terms and Definitions

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ISO90012000 System Structure Overview
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Organizational Ownership and Accountability
Senior Management Steering Committee 5.4
Quality Planning
Management Representative 5.6 Management
Review Internal Audit Team 8.2 Internal Audits
System Ownership
System Ownership
Sales Marketing 7.2 Customer-related processes
Manufacturing 7.1 Product Realization processes
Inspection Test 8.3 Identification and
Traceability processes
Shipping 7.5 Preservation of Product processes
Quality Assurance 8.4 Analysis of Data
processes
Material Control 7.2 Purchasing processes
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Who Who applies the resources? Process Owner
Personnel Training
Core Process
Measure How is the analysis of process
effectiveness accomplished? Performance Goals
Measurement Metric Selection Use of Data
Actions Based on Data
Organizational Core Process Analysis and
Development