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Title: trends%20in%20library%20management%20and%20Discovery%20systems


1
trends in library management and Discovery systems
Marshall Breeding Director for Innovative
Technology and Research Vanderbilt University
Library Founder and Publisher, Library Technology
Guides http//www.librarytechnology.org/ http//tw
itter.com/mbreeding
04 February 2011
Statsbiblioteket
2
Abstract
  • Marshall Breeding will present his view of the
    current state of the art of library management
    systems, the role of discovery products to
    improve end-user experiences, and give some
    perspective on what's emerging in the near future
    in the technologies that libraries will need to
    manage their operations and to provide services
    to their users.

3
Current state of the industry
4
Library Technology Guides
www.librarytechnology.org
5
Public Libraries in Denmark
6
Libraries in Sweden Map view
http//www.librarytechnology.org/map.pl?CountrySw
eden
7
lib-web-cats coverage of Axiell countries
  • Map view
  • http//www.librarytechnology.org/map.pl?CountrySw
    eden
  • http//www.librarytechnology.org/map.pl?CountryFi
    nland
  • http//www.librarytechnology.org/map.pl?CountryDe
    nmark
  • Listings
  • http//www.librarytechnology.org/libraries.pl?Coun
    trySweden
  • http//www.librarytechnology.org/libraries.pl?Coun
    tryFinland
  • http//www.librarytechnology.org/libraries.pl?Coun
    tryDenmark

8
LMS market in Denmark Public Libraries
9
LMS deployments in Sweden -- Academic
10
LMS deployments in Sweden -- Public
11
UK LMS Deployments (libraries)
12
Koha Worldwide
13
Dynamics of the ILS market
http//www.librarytechnology.org/ils-turnover.pl
14
ILS Deployments in Germany
15
Lib-web-cats Technology Profile
16
Lib-web-cats extended for RFID Products
17
Lib-web-cats tech profile
18
Library Journal Automation Marketplace
  • Published annually in April 1 issue
  • Based on data provided by each vendor
  • Focused primarily on North America
  • Context of global library automation market

19
LJ Automation Marketplace
  • Annual Industry report published in Library
    Journal
  • 2011 ??
  • 2010 New Models, Core Systems
  • 2009 Investing in the Future
  • 2008 Opportunity out of turmoil
  • 2007 An industry redefined
  • 2006 Reshuffling the deck
  • 2005 Gradual evolution
  • 2004 Migration down, innovation up
  • 2003 The competition heats up
  • 2002 Capturing the migrating customer

20
New Models
  •  no longer an industry where companies compete
    on the basis of the best or the most features in
    similar products but one where companies
    distinguish themselves through products and
    services that define different futures for their
    library customers.

21
Core Systems
  • Although ILS sales no longer completely define
    the library automation market, new sales and
    ongoing support of these flagship products
    continue as the largest and most reliable revenue
    stream.

22
Trends in Scandinavia
  • Local companies and products consolidated into
    Axiell
  • Very little presence of external international
    companies
  • Millennium (Innovative Interfaces)
  • Aleph 500 Limited presence many shifted to
    Axiell products
  • More international systems in Academic Libraries
  • Moving toward new public portal through Axiell
    Arena
  • Little movement toward open source LMS
  • Very high adoption of RFID technologies

23
Compared to North America
  • Significant consolidation, yet no vendor
    dominates entirely
  • Library services available reliant on state and
    local government initiatives and resources
  • Movement toward open source ILS regional and
    state-wide projects underway

24
Key Context Libraries in Transition
  • Shift from Print gt Electronic
  • Increasing emphasis on subscribed content,
    especially articles and databases
  • Strong emphasis on digitizing local collections
  • Demands for enterprise integration and
    interoperability

25
Key Context Library Users in Transition
  • New generations of library users
  • Millennial generation
  • Self sufficient reluctant to seek assistance
  • Perceive themselves as competent to use
    information tools without help
  • Web savvy / Digital natives
  • Pervasive Web 2.0 concepts /
  • Inherently collaborative work styles

26
Key Context Technologies in transition
  • XML / Web services / Service-oriented
    Architecture
  • Beyond Web 2.0
  • Integration of social computing into core
    infrastructure
  • Local computing shifting to cloud platforms
  • SaaS / private cloud / public cloud
  • Full spectrum of devices
  • full-scale / net book / tablet / mobile
  • Mobile the current focus, but is only one example
    of device and interface cycles

27
Dynamics of the Library Automation Scene
  • Evolutionary ILS
  • Revolutionary ILS
  • Open source and Proprietary alternatives

http//www.uoguelph.ca/theportico/science/people/
28
Evolutionary path
  • Gradual enhancement of long-standing ILS
    platforms
  • Wrap legacy code in APIs and Web services
  • SirsiDynix
  • Unicorn (Horizon functionality) gt Symphony
  • Innovative
  • INNOVAQ gt INNOPAC gt Millennium gt Encore
  • Civica
  • Urica gt Spydus(Urica Integrated Systems,
    Amalgamated Wireless Australia, McDonnell Douglas
    Information Systems, Sanderson)

29
Competing Models of Library Automation
  • Traditional Proprietary Commercial ILS
  • Millennium, Symphony, Polaris
  • BOOK-IT, DDELibra, Libra.se
  • Traditional Open Source ILS
  • Evergreen, Koha
  • Clean slate automation framework (SOA,
    enterprise-ready)
  • Ex Libris URM, OLE Project
  • Cloud-based automation system
  • WorldCat Local (circ, acq, license management)

30
Rethinking library automation
  • Fundamental assumption Print Digital Hybrid
    libraries
  • Traditional ILS model not adequate for hybrid
    libraries
  • Libraries currently moving toward surrounding
    core ILS with additional modules to handle
    electronic content
  • New discovery layer interfaces replacing or
    supplementing ILS OPACS
  • Working toward a new model of library automation
  • Monolithic legacy architectures replaced by
    fabric of SOA applications
  • Comprehensive Resource Management

It's Time to Break the Mold of the Original ILS
Computers in Libraries Nov/Dec 2007
31
Open Systems
  • Achieving openness has risen as the key driver
    behind library technology strategies
  • Open source
  • Open APIs
  • Demand for Interoperability
  • Libraries need to do more with their data
  • Ability to improve customer experience

32
Benefits of APIs to Libraries
  • Extensibility
  • Interoperability
  • Allows the LMS to connect with other automation
    components
  • Create a matrix of interconnected systems rather
    than isolated silos with redundant data and
    functionality
  • LMS maturity means similar levels of
    functionality
  • LMS products increasingly differentiated by
    extent and quality of APIs and interoperability
    support

33
Legacy ILS Model / External API
ExternalSystems Services
Flexible Interoperability
Protocols SIP2 NCIP Z39.50 OAI-PMH
34
Legacy ILS Model / Extended Discovery
LMS
35
New Library Management Model
Self-Check /Automated Return
Library Management System
StockManagement
Enterprise ResourcePlanning
Smart Cad / Payment systems
LearningManagement
AuthenticationService
36
LMS as Middleware
  • LMS provides strategic core of automation
  • Less involved with end-user contact
  • Discovery for Web-based collection discovery and
    user services
  • Self-service stations for loans and returns
  • Smart-card and payment systems

37
Academic Library Issues
  • Greater concern with electronic resources
  • Management Need for consolidated approach that
    balances print and electronic workflows
  • Access discovery interfaces that maximize the
    value of investments in electronic content

38
LMS / Electronic Resource Management

LicenseManagement
E-resourceProcurement
Protocols CORE
39
LMS / Electronic Resource Management
Print Electronic
40
Public Library Issues
  • Enhance the experience of library patrons
  • Management and access to physical resources
  • Self-service through the Web portal
  • View current loans, perform holds, renewals, pay
    fines and fees
  • Self-service in the physical library
  • RFID-based self-issue and returns
  • Helps the library deploy service personnel for
    highest impact

41
New models of Library Collection Discovery
  • From local discovery to Web-scale discovery

42
Evolution of library collection discovery tools
  • Bound handwritten catalogs
  • Card Catalogs
  • Library online catalogs OPACs
  • Next-Gen Catalogs / Discovery interfaces
  • Social Discovery
  • Web-scale discovery services
  • Comprehensive presentation layer services

43
Bound Catalog
National Library of Colombia
44
Card Catalog
National Library of Argentina
45
Card Catalog
National and University Library, Slovenia
46
Card Catalog
47
Card Catalog
University of Kansas Library
48
Online Card Catalog
Salem International University
49
Computerized card catalog
50
Online Catalog
ILS Data
Search Results
51
Web-based online catalog
52
Disjointed approach to information and service
delivery
  • Silos Prevail
  • Books Library OPAC (ILS module)
  • Articles Aggregated content products, e-journal
    collections
  • OpenURL linking services
  • E-journal finding aids (Often managed by link
    resolver)
  • Subject guides (e.g. Springshare LibGuides)
  • Local digital collections
  • ETDs, photos, rich media collections
  • Metasearch engines
  • All searched separately

53
Federated Search
  • Simultaneous search of library catalog and
    selected remote resources of electronic content
  • Based on live, dynamic queries cast to multiple
    targets
  • Limited result sets, slow performance
  • Search and retrieval protocols Z39.50, XML
    gateways

54
Federated Search
ILS Data
Digital Collections
ProQuest
Search Results
EBSCOhost

MLA Bibliography
ABC-CLIO
Real-time query and responses
55
Modernized Interface
  • Single search box
  • Query tools
  • Did you mean
  • Type-ahead
  • Relevance ranked results
  • Faceted navigation
  • Enhanced visual displays
  • Cover art
  • Summaries, reviews,
  • Recommendation services

56
Discovery Products
http//www.librarytechnology.org/discovery.pl
57
Decoupled from ILS
58
Discovery Interface
ILS Data
Digital Collections
Local Index
ProQuest
Search Results
EBSCOhost
MetaSearch Engine

MLA Bibliography
ABC-CLIO
Real-time query and responses
59
Endeca
60
AquaBrowser
61
AquaBrowser
62
LS2 PAC
63
VuFind
VuFind Villanova University
64
Differentiation in Discovery
  • Products increasingly specialized between public
    and academic libraries
  • Public libraries emphasis on engagement with
    physical collection
  • Academic libraries concern for discovery of
    heterogeneous material types, especially books
    articles digital objects

65
Discovery from Local to Web-scale
  • Initial products focused on technology
  • AquaBrowser, Endeca, Primo, Encore, VuFind
  • Mostly locally-installed software
  • Current phase focused on pre-populated indexes
    that aim to deliver Web-scale discovery
  • Summon (Serials Solutions)
  • WorldCat Local (OCLC)
  • EBSCO Discovery Service (EBSCO)
  • Primo Central
  • Encore with Article Integration

66
Web-scale Discovery
ILS Data
Digital Collections
ProQuest
EBSCOhost
Search Results
Consolidated Index

MLA Bibliography
ABC-CLIO
Pre-built harvesting and indexing
67
Web-scale Search Federated Search
ILS Data
Digital Collections
ProQuest

Consolidated Index
Search Results
MLA Bibliography
ABC-CLIO
Pre-built harvesting and indexing
FedSearch
Non-harvestable Resources
Interim model to deal with resources not possible
to harvest into consolidated index
68
Web-scale search Competitors
  • Serials Solutions
  • Summon
  • EBSCO Publishing
  • EBSCO Discovery Service
  • Ex Libris
  • Primo Central
  • OCLC
  • WorldCat Local

69
Summon
70
EBSCO Discovery Service
71
Primo / Primo Central
72
DBC Discovery Platform
  • Ting
  • Service-oriented architecture
  • Open source components
  • Fedora, SOLR, Lucene
  • Brønd -- Data Well Consolidated Index

73
Social Discovery
ILS Data
Digital Collections
Local Index
Search Results
Web site data

User Contributed Content
74
BiblioCommons
75
BiblioCommons
76
SoPAC
77
SoPAC
78
Comprehensive User Services Portal
  • Discovery Managed User Services
  • New line of products that provide a presentation
    layer that replaces the entire functionality of
    the Web site in addition to providing discovery
    services
  • Current products mostly in Europe
  • Axiell Arena
  • Infor Iguana

79
Comprehensive User Portal
  • Full replacement for Web-based online catalog
  • Content management for Web site content
  • Full suite of Web 2.0 modules
  • Library-specific functionality widgets
  • Library hours, locations
  • Library News
  • Blogs
  • Recently acquired materials, featured content
  • All created through management console

80
Axiell Arena
81
Axiell Arena
82
Axiell Arena
83
Delivering library services to mobile devices
  • Increased expectationfor access to services
    through mobile
  • Library services
  • Mobile web
  • Apps
  • Transmit library notices through SMS
  • Carefully selectfunctionality appropriatefor
    mobile

84
Tablet computing
  • Tablet computers have been around for a while,
    but the introduction of Apples iPad increases
    popularity
  • High-qualitydevice for content consumption
  • Access to library services and content

http//www.csmonitor.com/Science/2010/0524/A-rundo
wn-of-the-best-iPad-astronomy-apps
85
NCSU Mobile
86
Next-Gen Library Catalogs
Marshall Breeding Neal-Schuman Publishers March
2010
Volume 1 of The Tech Set
87
Questions and discussion
88
Thanks!
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