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PERA RIO System Upgrade Project Closeout Presentation

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Title: TraCS Rollout Project - Certification Overview Author: Meryl Tasker Last modified by: rgportillos Document presentation format: On-screen Show (4:3) – PowerPoint PPT presentation

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Title: PERA RIO System Upgrade Project Closeout Presentation


1
PERA RIO System Upgrade Project Closeout
Presentation
  • Prepared by
  • Leonard Martinez January 11, 2010

2
Presenters Leonard Martinez, IT Systems
Manager 4 Public Employees Retirement
Association Greg Portillos, PERA CIO Public
Employees Retirement Association
3
Project Business Case
  • The RIO pension administration system hardware
    was five years old in FY09 and Dell would no
    longer provide support and maintenance on this
    hardware. The RIO system is the mission critical
    system for PERA and four hour support is critical
    in the event of a hardware failure.
  • Some third party software versions that are used
    for the RIO system were no longer supported since
    new revisions had been released. Again third
    party software needs to be supported.
  • The response time of the RIO system had declined.
    The nightly batch process would sometimes take
    over twelve hours and it wouldnt be complete by
    the beginning of the next business day. This
    would impact PERA staff productivity.
  • The amount of storage on the servers was not
    adequate for the reports that were being
    generated on a yearly basis. Reports were being
    copied off to external storage devices.

4
Project Description
  • Replace servers, storage arrays and tape backup
    systems for all three environments that consist
    of the Production, Test, and Disaster Recovery.
  • Upgrade third party software versions and server
    operating systems to versions that are supported.
    Implement software maintenance support and
    software assurance on all third party software to
    save support costs and upgrade costs in the
    future.
  • Size the new hardware to meet the requirements
    for the RIO system for the next five years.
  • Implement storage that is adequate to meet the
    requires for the RIO system for the next five
    years and implement storage that has faster
    performance.

5
Project Implementation
  • Replaced forty two servers, three storage arrays
    and two tape backup systems for all three
    environments that consist of the Production,
    Test, and Disaster Recovery.
  • Upgraded third party software versions and server
    operating systems to versions that are supported.
    Upgraded PC software to function with the new
    third party software upgrades. Purchased
    software maintenance support and software
    assurance on all third party software to save
    support costs and upgrade costs in the future.
  • Implemented new hardware to meet the requirements
    for the RIO system for the next five years.
  • Implemented ISCI array storage that exceeds the
    requirements for the RIO system for the next five
    years and that provides increased performance to
    enhance RIO.

6
Project Accomplishments
  • New supported hardware with increased performance
    and storage.
  • Implementation of the newest version of supported
    third party software used by the RIO system.
  • Technical training was provided to the PERA IT
    group.
  • User and technical acceptance was gained.
  • The Disaster Recovery/Business Continuity site
    was also upgraded which is a warm site of the
    production RIO system .

7
  • Project Implementation Schedule

Stage Scheduled Start Date Actual Start Date Scheduled Finish Date Actual Finish Date
Requirements 09/01/2008 09/29/2008 10/14/2008 11/03/2008
Infrastructure Upgrade 01/26/2009 03/16/2009 06/25/2009 07/31/2009
Software Installation and Configuration 10/23/2008 12/22/2008 07/24/2008 09/11/2009
User Acceptance 05/08/2009 06/15/2009 06/30/2009 09/21/2009
Code/Imaged Document Conversion 01/05/2009 03/01/2009 06/26/2009 07/31/2009
8
Schedule/Budget Reporting
Schedule and Budget Schedule and Budget Schedule and Budget Schedule and Budget
Planned Start Date 09/01/2008 Actual Start Date 09/29/2008
Planned End Date 06/30/2009 Actual End Date 09/30/2009
Planned Cost (Budget) 2,400,000 Actual Cost (Total) 2,019,816
Professional Services 550,000 Professional Services 506,703
Hardware 1,100,000 Hardware 714,906
Software 750,000 Software 798,207
Network 0 Network 0
Other 0 Other 0
9
Project Summary
  • The Project was very successful and has met
    all the requirements. All hardware and third
    party software was upgraded with little or no
    disruption and PERA staff have seen a noticeable
    increase in system performance. We are now seeing
    the benefits of saving time when responding to
    member requests. With careful initial analysis
    we were able to define hardware requirements that
    would work with the third party software to
    increase system performance and make the system
    reliable for going forward.

10
System Summary
  • The RIO application is more robust and stable due
    to the new hardware and software upgrades.
  • The new hardware and third party software
    maintenance support has been paid for the next
    five years at 2009 pricing resulting in future
    budget savings for PERA in thousands of dollars.
  • The Users were involved the user acceptance
    testing which gave them ownership of the system.

11
Lessons Learned
  • PERA IT systematically reviewed project
    documentation throughout to help ensure that it
    matched the system.
  • During the upgrade, PERA realized that the third
    party software and the RIO core application are
    tightly integrated which prevents PERA from
    upgrading one piece of third party software
    without impacting the rest of the RIO
    application.
  • A test environment greatly improves success when
    upgrading since new versions of software and code
    can be thoroughly tested without disrupting the
    production environment.
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