Please Pass the Etiquette: Interacting with Employers - PowerPoint PPT Presentation

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Please Pass the Etiquette: Interacting with Employers


Please Pass the Etiquette: Interacting with Employers – PowerPoint PPT presentation

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Title: Please Pass the Etiquette: Interacting with Employers

Please Pass the Etiquette Interacting with
"A good beginning makes a good ending." -English
Todays Agenda
  • Mind Your Manners Defining Business Etiquette
  • Professional Presentation Reality vs. Perception
  • Talk the Talk Communicating with Employers
  • Elbows Off the Table Dining Etiquette

Good manners will open doors that the best
education cannot. Clarence Thomas (1948 - )
What is Etiquette?
  • Definition
  • Manners that are acceptable by a society or
    business (Websters New world Dictionary)
  • A set of traditions, based on kindness,
    efficiency, and logic that have evolved over

What Constitutes Business Etiquette?
  • The gender-neutral application of powerful social
    skills to transact accepted business practices
    with thoughtful consideration that sharpens and
    increases your competitive edge. -The Executive
    Protocol Group
  • Without etiquette, you limit your potential, risk
    your image, jeopardize relationships that are
    fundamental to business success.

Perception and Self Promotion
  • Johari Window

Common Knowledge
Blind Spots
Communicating With Employers
  • Follow-up
  • Email
  • Phone/Voice Mail
  • Cell Phones
  • Face to Face

You can get through life with bad manners, but
it's easier with good manners. Lillian Gish
  • RSVP and follow through
  • 6 Degrees of Separation
  • Prioritization
  • Acknowledge, even if you arent interested

E-Mail Etiquette
  • Don't Be A Novelist
  • Too Much Punctuation!!!
  • Formatting Is Not Everything
  • Salutations
  • Signatures
  • Grammar and Punctuation

Phone/Voice Mail
  • Speak slowly and clearly
  • Answer with your name
  • Dont use speakerphone without permission
  • Return all calls the same day
  • Record a professional voicemail message
  • When leaving voicemail, speak slowly and repeat
    contact information

Cell Phones
  • Use cell phones in private
  • Limit your distractions
  • Turn off when in meetings or interviews
  • Check out your connection prior to accepting or
    returning a call

Dining Etiquette
"The world was my oyster, but I used the wrong
fork." -Oscar Wilde
Why Meet Over a Meal?
  • Social Fit/Etiquette
  • Assess Team Orientation
  • Project How Well You Might Work With Clients
  • Relaxed Environment To Sell The Company
  • Get To Know You On A Personal Level

Openers Pre-Meal Mingle
  • Casual conversation
  • Mingle and introduce yourself
  • Chance to connect with many before a meal
  • Note
  • Nametags should be worn on the Right hand side

"The mark of a good conversationalist? Pay
attention to what people say!" Larry King
You May Be Seated...
  • Women should be seated first
  • Place your Napkin in your lap
  • The napkin may be placed on your chair if you
    must leave the table
  • Do not spit food out into your napkin
  • Be careful not to leave lipstick on the linen
  • Use the napkin to blot, not wipe
  • Remember
  • Solids on the Left
  • Liquids on the Right

The Place Setting
1st Course Soup and Salad
  • Use utensils from outside to inside
  • Wait until all are served before eating
  • Bread
  • Pass to the right
  • Break and butter small pieces
  • Salad
  • Pass dressing to the right
  • Cut leaves with a knife if they are large
  • Soup
  • Stir to cool and scoop away from yourself

  • Follow your host
  • Alcohol issues
  • Over 21?
  • No more than 1 even if host has more
  • Under 21?
  • Not at all

Seafood Starters
  • Shrimp
  • With a tail, you may use your fingers
  • Without a tail, you should use a fork (2 tined)
  • Oysters
  • Raw in the shell, swallow whole
  • Cooked, use a fork
  • Tip - Do not try seafood for the first time at an
    employer event

Main Course
  • Dont order the most expensive menu item
  • Cut your food into pieces 1-2 at a time
  • Cut with your Dominant hand then put your knife
  • Set down utensils between bites
  • Salt and Pepper are married
  • Place utensils at 420 if you are finished
  • Place at an X if you must leave the table

Dessert To eat or not to eat?
  • Follow the cue of your host
  • Use the utensils at the top of your plate or the
    fork immediately to the left of your plate
  • Place your coffee cup up for coffee
  • Never leave your spoon in the cup
  • Sugar and cream are married
  • Napkin remains in your lap until you are ready to
    leave then fold and place next to your plate

Sticky Situations
  • Spilling Food
  • On You
  • On the table
  • Unwanted Food/Too Hot
  • Soiled Silverware
  • Dropped Silverware
  • Sneezing at the Table
  • Food Caught in Teeth

Pop Quiz
  • If you bring a folder or portfolio with you to a
    business meal, it is best to clear a small space
    for it on the table
  • True or False
  • It is appropriate to place your napkin on your
    lap as soon as you are seated
  • True or false

Pop Quiz
  • Since you are the employers guest, it is
    appropriate for you to order first
  • True or False
  • If you get warm during the meal, in order to stay
    comfortable, it is best to remove your jacket
  • True or False

Pop Quiz
  • The number of forks at your place setting is an
    indication of the number of courses you may
    expect to be served
  • True or False
  • To indicate that you are done with your meal,
    simply make eye contact with the wait staff to
    have your plate removed
  • True or False

Pop Quiz
  • To get an idea of the price range in which to
    order, you should ask your host for a few
    suggestions from the menu
  • True or False
  • If you are at a business lunch and you are not
    yet full, it is expected that you will order
  • True or False

Pop Quiz
  • When ordering alcohol at a business meal, it is
    best to follow the hosts lead in deciding how to
    approach the situation. Continue to order as
    many beverages as the host.
  • True or False
  • If you need to excuse yourself during the meal,
    it is appropriate to place your napkin on your
    seat until you return
  • True or False

Pop Quiz
  • If you are at a meal with a group, you should use
    the plates near your upper right, if you are
    right handed
  • True or False
  • If you are with a group and sharing items (bread,
    appetizers), typically you should pass to the
    person on your right
  • True or False

Pop Quiz
  • Since Cell phones are so common in business
    today, if you have a cell phone, it is
    appropriate to leave it on during an interview
  • True or False
  • When given a nametag to wear during a business
    function, you should wear it under your right
  • True or False

Pop Quiz
  • When interviewing during a meal, you should take
    responsibility for initiating conversation about
    your qualifications. It is appropriate for you
    to direct the conversation and to Sell Yourself
  • True or False
  • When greeting those who have joined you for an
    interview, you should rise and shake their hands
  • True or False

Final Tips
  • Take your cue from the Host
  • Prepare questions and read the paper
  • Connect with everyone and be inclusive
  • Remain calm no matter what
  • brush up on table manners
  • Practice practice practice

A man's manners are a mirror in which he shows
his portrait. Johann Wolfgang von Goethe
  • The Career Center - 3200 SAB
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