Training

1
Training

• Implementing the Web solution
• Presented by Elise Sechan

2
Marketing

• Ordering
• Online order forms
• E-mail
• Advertising
• Television
• Newspaper
• Banners at existing outlets
• Web

3
Payment

• Credit cards
• Cash on delivery

4
Delivery features

• Courier service
• Central warehouse
• Customer payment verification

5
Customer service

• Information on new products
• Frequently asked questions
• Recipes
• Customer feedback

6
Advantages

• Personalized service
• Complete information on the site
• Product specifications
• Recipe database