Start%20off%20on%20the%20Right%20Foot:%20How%20to%20Plan%20and%20Maintain%20a%20Solid%20Training%20Program - PowerPoint PPT Presentation

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Start%20off%20on%20the%20Right%20Foot:%20How%20to%20Plan%20and%20Maintain%20a%20Solid%20Training%20Program

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Start off on the Right Foot: How to Plan and Maintain a Solid Training Program Stephen A. Rydberg BA RLATG Rebecca Serriello BS CVT RLATG Rebecca McCarthy BA RLATG – PowerPoint PPT presentation

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Title: Start%20off%20on%20the%20Right%20Foot:%20How%20to%20Plan%20and%20Maintain%20a%20Solid%20Training%20Program


1
Start off on the Right Foot How to Plan and
Maintain a Solid Training Program
Stephen A. Rydberg BA RLATGRebecca Serriello BS
CVT RLATGRebecca McCarthy BA RLATG
2
Agenda
  • Stephen Rydberg- Formulating the Plan
  • Rebecca Serriello- New User Facility
    Orientation
  • Rebecca McCarthy- On The Job Training Modules
    and Beyond

3
Who we are-Genzyme
  • gt11,000 employees worldwide
  • Helping patients in 100 countries
  • 17 manufacturing sites
  • 9 genetic testing lab sites
  • 19 major marketed products
  • 2008 revenue of 4.6 billion
  • 85 locations in gt40 countries
  • Henri Termeer Chairman, CEO

4
Department of Comparative Medicine
  • Size
  • 50K sq ft.
  • 40K animals/year
  • 1200 studies/year
  • Staff
  • Approx 50 FTEs
  • Work groups
  • Husbandry
  • Technical
  • Internal Programs
  • Training
  • Compliance

5
Who we are...and where we came from
  • Then (pre-2003)
  • Informal
  • Small staff
  • Now
  • Structured
  • Larger Staff

6
DCM Training Program
David Lee-Parritz DVM -Director DCM
Lynette Trumbore -Associate Director Internal
Programs
Rebecca McCarthy
Stephen Rydberg
Rebecca Serriello
Orientation IACUC Safety
Science Staff
DCM Staff
7
Formulating the plan
Stephen A. Rydberg BA, RLATG Training Specialist
Principal Department of Comparative
MedicineGenzyme
8
Why a training program?
  • The Guide tells us (pg 13.).AWRs and PHS Policy
    require institutions to ensure that people caring
    for or using animals are qualified to do so.

9
What are our needs?
  • Goals
  • Self-assessment
  • Direction
  • Planning
  • Integration
  • Implementation

10
Goals of a solid training program
  • Quality science
  • Animal health and welfare
  • Safety
  • Compliance

11
Self assessment- Who are we?
  • Academic
  • Multi-users with different needs
  • Post docs, grad students, internal staff
  • Higher turnover rates
  • De-centralized

12
Self assessment contd
  • Private Biotech
  • Similar focus users
  • Scientists, Internal staff
  • Lower turnover rates
  • More centralized
  • Contract Lab
  • Similar focus users
  • Internal staff
  • Highly centralized

13
Self assessment contd
  • How big are we?
  • Number of noses
  • Square footage-Multiple buildings
  • Staffing

14
What is our Direction?
15
Other things to consider
  • Compliance issues
  • Animals/people harmed
  • Are too many mistakes happening?
  • Is data being rejected by the FDA, journals,
    etc.?
  • Group is getting too large
  • Are outside resources inadequate?
  • Does it take too long to get people trained?

16
Who will assist in the designs?
  • How can we involve our staff?
  • Canvas program members to see what works best?
  • Work from a template?
  • Previous institution
  • Familiarity
  • Comfort
  • Start from the bottom-up?

17
Planning
  • Organization
  • Who will be in charge?
  • What tasks will we train?
  • Who will staff this group?
  • How do we identify a qualified trainer?
  • Technical skill-AALAS certifications
  • Experience
  • Educational challenges
  • Manual vs. didactic training
  • Adult learners
  • ESL

18
Planning continued
  • How many staff do we really need?
  • Can we utilize training assistance items such
    as videos and online training?
  • Documentation
  • Paper records
  • Electronic capture (database)

19
Integration
  • Compliance married with training
  • IACUC and QA requirements
  • If its not going to be acceptedwhy do it?
  • Tracking training
  • Assigning qualifications
  • Based upon title
  • Based upon duties
  • Make training available
  • Training plans
  • Management involvement is key
  • Ensures staff is available, motivated and
    accountable
  • Maximizes trainer time
  • Ensures trainer is available, prepared and
    accountable
  • Training goals are clearly defined and attainable

20
Implementation
  • Communication and scheduling
  • Training database-automated reminders
  • Highly organized trainers
  • Centralized scheduler of trainers
  • Paper-trails/E-mail notices
  • Ease of access to scheduling
  • Hard copy that communication was sent
  • Ability to forward to another trainer for coverage

21
Dont forget about the trainer!
  • LAWTE involvement
  • AALAS involvement (local branches as well)
  • Outside training
  • Presentation skills
  • Scientific/technical writing
  • Computer skills
  • May not be directly related to animal science
  • Allowing time to fit into their schedule
  • Trainers lamentIm too busy!
  • Schedule yourself

22
New User Facility Orientation
Rebecca Serriello, CVT, RLATG Training Specialist
Senior Department of Comparative Medicine Genzyme
23
Welcome to the facility!
24
Orientation
  • Department of Comparative Medicine (DCM)
  • Science staff
  • Scientists
  • Research Associate/Assistant
  • Intern
  • Facilities Department Contractors

25
Orientation Goals- Animal Welfare
  • Dont hurt the animals
  • Maintain Biosecurity

26
Orientation Goals- Safety
  • Dont hurt yourself
  • Protect the public

27
Orientation Goals- Good Science
  • Maintain equipment
  • Write it down when it happens

28
Orientation Goals- Companys Resources
  • Protect your companys interests
  • Protect your job

29
Why Orientation?
  • General principles of animal care, safety and
    science
  • Site specific features
  • How to get around
  • Where do I find things?
  • How to get help
  • Compliance- IACUC, QA, documentation
  • Unique needs of the individual

30
Animal Facility Orientation at Genzyme
  • Introduction
  • Reading materials
  • SOPs
  • Safety modules and documents
  • Facility manual
  • Facility Tour
  • Wrap up

31
Orientation DCM Science Staff
  • SOPs
  • Large amount of information
  • Required
  • Access procedures PPE
  • Labeling of Chemicals
  • Storage of test materials
  • IACUC
  • Veterinary care
  • Good documentation use of data forms

32
Orientation for DCM Science Staff
  • Facility Manual
  • Facility Usage Agreement
  • IACUC, HR legal approved document

33
Facility Tour
  • Biosecurity
  • Chemical waste satellite area
  • PPE
  • Fire evacuation policy, muster area
  • Animal related risks

34
Contractors/Facilities Orientation
  • Facility access SOP
  • Document training
  • Facility tour
  • Importance of biosecurity
  • Educate

35
Next steps
  • Document training
  • Identify further training
  • Communication
  • Security/Manager
  • Portal links
  • SOPs
  • Point of contact information
  • IACUC personnel amendment

36
Orientation today surgeon tomorrow
37
On The Job Training Modules and Beyond
  • Rebecca McCarthy
  • Training Specialist Senior
  • Genzyme
  • LAWTE 2009

38
Terminology
  • QualificationsCurriculum
  • ComponentsSkills
  • OJTTool for trainers to train a skill
  • Skills
  • DidacticgtSOP, video, AALAS manual, lectures
  • ModuleReference/Take home material
  • Proficiency

39
Curriculum
  • Group of SOPs and skills required to execute the
    requirements of a functional job description
  • Example Rodent Technician I must be able to
    perform basic technical procedures on study
  • CurriculumRodent Substance Administration,
    Rodent Basic Blood Collection, Study
    Outline/Protocol Review, Rodent Handling and
    Restraint, Rodent Health Monitoring, Rodent
    Tissue Harvesting, Rodent Basic Urine Collection
  • 6 SkillsDrug Calculations, Rodent Basic
    Injectable Administration, Small Animal Scale
    Balancing
  • 7 SOPsResearch Facility Operations-Rodents,
    Procedure for Reporting Lab Animal Adverse
    Events, Administration of Substances within the
    Animal Research Facility

40
Skills/Techniques (Rodent Substance
Administration)
  1. Basic Injectable Administration (IP,SQ, IM)
  2. Rodent Oral Dosing
  3. Drug Calculations
  4. Small Animal Scale Balancing/Leveling and
    Calibration

41
OJT
  • Didactic-SOPs, AALAS manual, video
  • Materials/Equipment to perform skill-Needles
  • Critical Points
  • Proficiency Criteria
  • Progress

42
OJTRodent Basic Injectable Administration IP
Injections-Mouse
43
OJTRodent Basic Injectable Administration IP
Injections-Mouse
44
OJTRodent Basic Injectable Administration IP
Injections-Mouse
45
Step-by-Step Guide
  • Accompanies OJT
  • Contains same information as OJT
  • Step-by-step guide on how to perform the
    skill/prerequisite skills
  • Remains with the trainee as reference guide

46
Proficiency
  • Demonstrates trainee can perform the skill
  • Reliably
  • Accurately
  • Efficiently
  • Criteria established by Trainers / Veterinarians
    / Scientist
  • One day to several weeks depending on task and
    previous experience

47
Proficiency (Sham) Tests
  • Skill specific
  • Demonstrates to scientist that test material is
    administered properly and produces a physiologic
    effect on the animal
  • Administration of a marker to animals by testers
    and control injector
  • Serum analyzed for a level of marker in the
    animals blood

48
Expression Results of Competent Trainee
Control Results
No expression shown, failed sham test
49
Refresher Training
  • Incident/Accident
  • Failure to pass sham test
  • Skill not performed recently
  • Compliance Issue
  • SOP requires retraining

50
Mentors
  • Senior technicians
  • Role models
  • study management
  • technical ability
  • professionalism
  • Development opportunity
  • Train the trainer
  • presentation skills
  • use of training documentation

51
Continuing Education
  • Group training
  • Special topics
  • journal articles
  • outside consultant (rabbit epidurals)
  • anesthesia monitoring
  • pulse oximetry
  • Address issues
  • incidents/accidents
  • Compliance
  • Safety
  • animal welfare

52
The 3 Rs (Russell Burch)
  • Refinement gt train better, accommodate
    individuals different modes of learning
  • Replacement gt video, e-learning
  • Reduction gt use of fewer animals with the use of
    videos, e-learning, use the trainer more
    efficiently

53
WRAP-UP
  • How we plan
  • Examples/Tools
  • Follow-through

54
Follow-through
  • Move forward with a purpose..while allowing some
    flexibility
  • Consistency must be maintained
  • Buy-in
  • All in the same boat
  • Best results
  • Science
  • Animals

55
Follow-through contd
  • Eye on the prize!
  • Avoid pitfalls to the plan
  • Dont play favorites
  • Credibility issues
  • Sending mixed messages
  • Confusion
  • Errors
  • Continued self evaluation
  • Internal reviews and audits
  • Include other groups
  • Ask for feedback

56
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