Title: Start%20off%20on%20the%20Right%20Foot:%20How%20to%20Plan%20and%20Maintain%20a%20Solid%20Training%20Program
1Start off on the Right Foot How to Plan and
Maintain a Solid Training Program
Stephen A. Rydberg BA RLATGRebecca Serriello BS
CVT RLATGRebecca McCarthy BA RLATG
2Agenda
- Stephen Rydberg- Formulating the Plan
- Rebecca Serriello- New User Facility
Orientation - Rebecca McCarthy- On The Job Training Modules
and Beyond
3Who we are-Genzyme
- gt11,000 employees worldwide
- Helping patients in 100 countries
- 17 manufacturing sites
- 9 genetic testing lab sites
- 19 major marketed products
- 2008 revenue of 4.6 billion
- 85 locations in gt40 countries
- Henri Termeer Chairman, CEO
4Department of Comparative Medicine
- Size
- 50K sq ft.
- 40K animals/year
- 1200 studies/year
- Staff
- Approx 50 FTEs
- Work groups
- Husbandry
- Technical
- Internal Programs
- Training
- Compliance
5Who we are...and where we came from
- Then (pre-2003)
- Informal
- Small staff
- Now
- Structured
- Larger Staff
6DCM Training Program
David Lee-Parritz DVM -Director DCM
Lynette Trumbore -Associate Director Internal
Programs
Rebecca McCarthy
Stephen Rydberg
Rebecca Serriello
Orientation IACUC Safety
Science Staff
DCM Staff
7Formulating the plan
Stephen A. Rydberg BA, RLATG Training Specialist
Principal Department of Comparative
MedicineGenzyme
8Why a training program?
- The Guide tells us (pg 13.).AWRs and PHS Policy
require institutions to ensure that people caring
for or using animals are qualified to do so.
9What are our needs?
- Goals
- Self-assessment
- Direction
- Planning
- Integration
- Implementation
10Goals of a solid training program
- Quality science
- Animal health and welfare
- Safety
- Compliance
11Self assessment- Who are we?
- Academic
- Multi-users with different needs
- Post docs, grad students, internal staff
- Higher turnover rates
- De-centralized
12Self assessment contd
- Private Biotech
- Similar focus users
- Scientists, Internal staff
- Lower turnover rates
- More centralized
- Contract Lab
- Similar focus users
- Internal staff
- Highly centralized
13Self assessment contd
- How big are we?
- Number of noses
- Square footage-Multiple buildings
- Staffing
14What is our Direction?
15Other things to consider
- Compliance issues
- Animals/people harmed
- Are too many mistakes happening?
- Is data being rejected by the FDA, journals,
etc.? - Group is getting too large
- Are outside resources inadequate?
- Does it take too long to get people trained?
16Who will assist in the designs?
- How can we involve our staff?
- Canvas program members to see what works best?
- Work from a template?
- Previous institution
- Familiarity
- Comfort
- Start from the bottom-up?
17Planning
- Organization
- Who will be in charge?
- What tasks will we train?
- Who will staff this group?
- How do we identify a qualified trainer?
- Technical skill-AALAS certifications
- Experience
- Educational challenges
- Manual vs. didactic training
- Adult learners
- ESL
18Planning continued
- How many staff do we really need?
- Can we utilize training assistance items such
as videos and online training? - Documentation
- Paper records
- Electronic capture (database)
19Integration
- Compliance married with training
- IACUC and QA requirements
- If its not going to be acceptedwhy do it?
- Tracking training
- Assigning qualifications
- Based upon title
- Based upon duties
- Make training available
- Training plans
- Management involvement is key
- Ensures staff is available, motivated and
accountable - Maximizes trainer time
- Ensures trainer is available, prepared and
accountable - Training goals are clearly defined and attainable
20Implementation
- Communication and scheduling
- Training database-automated reminders
- Highly organized trainers
- Centralized scheduler of trainers
- Paper-trails/E-mail notices
- Ease of access to scheduling
- Hard copy that communication was sent
- Ability to forward to another trainer for coverage
21Dont forget about the trainer!
- LAWTE involvement
- AALAS involvement (local branches as well)
- Outside training
- Presentation skills
- Scientific/technical writing
- Computer skills
- May not be directly related to animal science
- Allowing time to fit into their schedule
- Trainers lamentIm too busy!
- Schedule yourself
22New User Facility Orientation
Rebecca Serriello, CVT, RLATG Training Specialist
Senior Department of Comparative Medicine Genzyme
23Welcome to the facility!
24Orientation
- Department of Comparative Medicine (DCM)
- Science staff
- Scientists
- Research Associate/Assistant
- Intern
- Facilities Department Contractors
25Orientation Goals- Animal Welfare
- Dont hurt the animals
- Maintain Biosecurity
26Orientation Goals- Safety
- Dont hurt yourself
- Protect the public
27Orientation Goals- Good Science
- Maintain equipment
- Write it down when it happens
28Orientation Goals- Companys Resources
- Protect your companys interests
- Protect your job
29Why Orientation?
- General principles of animal care, safety and
science - Site specific features
- How to get around
- Where do I find things?
- How to get help
- Compliance- IACUC, QA, documentation
- Unique needs of the individual
30Animal Facility Orientation at Genzyme
- Introduction
- Reading materials
- SOPs
- Safety modules and documents
- Facility manual
- Facility Tour
- Wrap up
31Orientation DCM Science Staff
- SOPs
- Large amount of information
- Required
- Access procedures PPE
- Labeling of Chemicals
- Storage of test materials
- IACUC
- Veterinary care
- Good documentation use of data forms
32Orientation for DCM Science Staff
- Facility Manual
- Facility Usage Agreement
- IACUC, HR legal approved document
33Facility Tour
- Biosecurity
- Chemical waste satellite area
- PPE
- Fire evacuation policy, muster area
- Animal related risks
34Contractors/Facilities Orientation
- Facility access SOP
- Document training
- Facility tour
- Importance of biosecurity
- Educate
35Next steps
- Document training
- Identify further training
- Communication
- Security/Manager
- Portal links
- SOPs
- Point of contact information
- IACUC personnel amendment
36Orientation today surgeon tomorrow
37On The Job Training Modules and Beyond
- Rebecca McCarthy
- Training Specialist Senior
- Genzyme
- LAWTE 2009
38Terminology
- QualificationsCurriculum
- ComponentsSkills
- OJTTool for trainers to train a skill
- Skills
- DidacticgtSOP, video, AALAS manual, lectures
- ModuleReference/Take home material
- Proficiency
39Curriculum
- Group of SOPs and skills required to execute the
requirements of a functional job description - Example Rodent Technician I must be able to
perform basic technical procedures on study - CurriculumRodent Substance Administration,
Rodent Basic Blood Collection, Study
Outline/Protocol Review, Rodent Handling and
Restraint, Rodent Health Monitoring, Rodent
Tissue Harvesting, Rodent Basic Urine Collection - 6 SkillsDrug Calculations, Rodent Basic
Injectable Administration, Small Animal Scale
Balancing - 7 SOPsResearch Facility Operations-Rodents,
Procedure for Reporting Lab Animal Adverse
Events, Administration of Substances within the
Animal Research Facility
40Skills/Techniques (Rodent Substance
Administration)
- Basic Injectable Administration (IP,SQ, IM)
- Rodent Oral Dosing
- Drug Calculations
- Small Animal Scale Balancing/Leveling and
Calibration
41OJT
- Didactic-SOPs, AALAS manual, video
- Materials/Equipment to perform skill-Needles
- Critical Points
- Proficiency Criteria
- Progress
42OJTRodent Basic Injectable Administration IP
Injections-Mouse
43OJTRodent Basic Injectable Administration IP
Injections-Mouse
44OJTRodent Basic Injectable Administration IP
Injections-Mouse
45Step-by-Step Guide
- Accompanies OJT
- Contains same information as OJT
- Step-by-step guide on how to perform the
skill/prerequisite skills - Remains with the trainee as reference guide
46Proficiency
- Demonstrates trainee can perform the skill
- Reliably
- Accurately
- Efficiently
- Criteria established by Trainers / Veterinarians
/ Scientist - One day to several weeks depending on task and
previous experience
47Proficiency (Sham) Tests
- Skill specific
- Demonstrates to scientist that test material is
administered properly and produces a physiologic
effect on the animal - Administration of a marker to animals by testers
and control injector - Serum analyzed for a level of marker in the
animals blood
48Expression Results of Competent Trainee
Control Results
No expression shown, failed sham test
49Refresher Training
- Incident/Accident
- Failure to pass sham test
- Skill not performed recently
- Compliance Issue
- SOP requires retraining
50Mentors
- Senior technicians
- Role models
- study management
- technical ability
- professionalism
- Development opportunity
- Train the trainer
- presentation skills
- use of training documentation
51Continuing Education
- Group training
- Special topics
- journal articles
- outside consultant (rabbit epidurals)
- anesthesia monitoring
- pulse oximetry
- Address issues
- incidents/accidents
- Compliance
- Safety
- animal welfare
52The 3 Rs (Russell Burch)
- Refinement gt train better, accommodate
individuals different modes of learning - Replacement gt video, e-learning
- Reduction gt use of fewer animals with the use of
videos, e-learning, use the trainer more
efficiently
53WRAP-UP
- How we plan
- Examples/Tools
- Follow-through
54Follow-through
- Move forward with a purpose..while allowing some
flexibility - Consistency must be maintained
- Buy-in
- All in the same boat
- Best results
- Science
- Animals
55Follow-through contd
- Eye on the prize!
- Avoid pitfalls to the plan
- Dont play favorites
- Credibility issues
- Sending mixed messages
- Confusion
- Errors
- Continued self evaluation
- Internal reviews and audits
- Include other groups
- Ask for feedback
56Questions?