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Speech Communication

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Title: Speech Communication


1
Speech Communication
2
Messages Have Meanings!
  • Verbal Symbols
  • WORDS!
  • Nonverbal Symbols
  • Gestures, Facial Expressions, Body Motions, Tone
    of Voice
  • Intentional or not, words, action, and dress
    communicate who we are and what we think.

3
Communication is
  • sharing meaning by transmitting messages.
  • Speech Communication is
  • sharing meaning by transmitting verbal messages.

4
Meaning is delivered through
  • Words?
  • Letters?
  • PEOPLE!
  • Everyone assigns meaning in their own special
    way.
  • Everyone has their own personal histories, moods,
    biases, languages, attitudes, and knowledge
  • all influencing meaning!

5
Messages and Meanings
  • Messages are sent and received
  • Meanings are in message users (people), not
    messages (words).
  • Meaning exists in your HEAD!
  • You speak, he speaks.
  • He speaks, you nod.
  • He imagines a day at the beach. He talks about
    it.
  • YOU imagine swimming.

6
Messages and Meanings
  • With experience, meaning changes.
  • Shared meanings are never exactly the same!
  • Misunderstandings cant be avoided, but could be
    anticipated.
  • When you were small, the beach was huge.
  • As an adult, it seems smaller somehow.
  • The perfect beach day is different for everyone!
  • Ask What do you mean by a perfect beach day?

7
Nonverbal Messages
  • Convey Emotional Meaning BUT
  • One must be careful NOT to give confusing
    nonverbal messages.
  • Can be easily misinterpreted.
  • For example, avoid making a face that may be seen
    as angry, when all you are doing is squinting!

8
Know Your Audience!
  • Establish
  • a
  • Relationship!
  • Consider to whom you are talking.
  • Interpersonal?
  • Group?
  • Public or Private?
  • Mass Communication?

9
Know Your Audience
  • Who is listening?
  • Who is Dominant?
  • Higher Status?
  • Deserves Recognition?
  • Authority?

10
One Also Needs to Consider
  • Current Emotional State!
  • Education!
  • Culture!
  • Beliefs!

11
You Have to Know
  • when to hold your tongue!
  • when to share and when not to share!
  • Be aware of your audience!

12
Communicating Effectively
  • SPEAKERS ROLE
  • LISTENERS ROLES
  • Know the Listener.
  • Direct information TO the listener.
  • Be sincere and respectful to the listener.
  • Know the speaker.
  • Focus attention on the speaker.
  • Treat speaker with respect.

13
Communicating Effectively
  • SPEAKERS ROLE
  • LISTENERS ROLES
  • Present information clearly.
  • Get Feedback, both verbal and nonverbal.
  • Keep an open mind.
  • Ask for clarification, if needed.

14
CONTEXT, CONTEXT, CONTEXT!
  • Communication involves context!
  • Meaning depends on the situation and the
    behaviour that accompanies it.
  • For example, the phrase YOU NEED HELP can have
    a different meaning depending on the CONTEXT!
  • Difficulty versus injury versus strange
    behaviour!

15
DIMENSIONS OF CONTEXT
  • Physical
  • Social-psychological
  • Relationship
  • Location, physical presence, attractiveness of
    participants.
  • Status, values, moods, perceptions, roles, rules,
    norms.
  • Friends, family, coworkers.

16
DIMENSIONS OF CONTEXT
  • Cultural
  • Temporal
  • Collection of beliefs, values, attitudes,
    traditions, taboos, customs, and behaviours
  • Time of day, week, season, history, position of
    the communication in a series

17
FAMILY CONTEXT
  • First place one learns to communicate.
  • Influenced by culture, roles, and emotional
    connections.
  • Strict and formal versus free-speaking and
    informal
  • Different roles different communication.
  • Sometimes hard to break your role!
  • Complicated relationships
  • To help communicationidentify issues, propose
    improvements, understand other perspectives,
    share your thoughts and feelings. MAINTAIN
    RESPECT!

18
Friendship and Peer Context
  • Usually based on shared elements like
    personality, interests, backgrounds, family, etc.
  • Some basic needsenjoyment, affection, security,
    and self-esteemare fulfilled here.
  • Often more comfortable than family relationships
    .
  • Often make honesty difficult, espcially when
    things go wrong.
  • Easy to disrespect.
  • IMPORTANT TO MAINTAIN RESPECT!

19
School and Work Contexts
  • AT SCHOOL
  • Those with authority influence your position.
  • Your role is to come prepared and help ensure
    your learning.
  • AT WORK
  • Boss has authority, thus influencing you
    severely.
  • Affects the amount of info you are willing to
    share.
  • Bosses maintain distance to stay authoritative.
  • Like it or not, you are in a submissive position
    and must, again, maintain respect to preserve
    communication.

20
Community Context
  • Communitiesnetworks of people living near each
    other and interacting
  • Important to know NAMES!
  • Communicate consistently and in a friendly way

21
Generational Context
  • People born within a 25 year time span
  • GENERATION
  • Events in those lives are not forgotten!
  • Important to consider GENERATION when
    communicating as the experiences of one are not
    the same as another.
  • For example, WWII Vests would see todays wars
    with different eyes, despite the war relationship.

22
Multicultural Context
  • Communication expresses IDENTITY!
  • Different ethnicities and religions approach
    things their own ways, which may not be YOUR way.
  • Be patient with others and be sensitive to the
    differences.

23
FIVE LEVELS OF COMMUNICATION
24
Five Levels of Communication
  • INTRAPERSONALself talk internal dialogue
  • YOU ARE NOT CRAZY!
  • INTERPERSONALone-to-one between people
    frequent role changes from speaker to listener
    and back

25
Five Levels of Communication
  • GROUP3 people focus on decision making
  • PUBLICto an audience to spread info/ideas
    (teacher!)
  • MASSone person/group communicates through mass
    medium (tv, radio, internet, etc) wide
    dispersal of information, but impersonal to
    varying degrees

26
Communication and Careers
  • MOST IMPORTANT TO GET JOBS!
  • Oral Communication
  • Listening Ability
  • Enthusiasm
  • Interpersonal relationships are KEY!
  • Verbal and Non-Verbal!
  • KNOW YOUR CONTEXT! KNOW YOUR STUFF!

27
Communication and Careers
  • CENTRAL TO MANY CAREERS!
  • ALL professionals require good verbal
    communication
  • ALL professions require good listening skills
  • In ALL careers, in ALL fields, and in EVERY way,
    communication is a NECESSITY!

28
IN CLOSING
  • Realize that meanings shift!
  • Know thy audience!
  • Assess the speaker!
  • Understand the context!
  • Anticipate misunderstandings!
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