Barriers to Effective Communication - PowerPoint PPT Presentation

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Barriers to Effective Communication

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Barriers to Effective Communication Time Scenario Will be in an interactive video format Will consist of two videos First will show how time can be a barrier and the ... – PowerPoint PPT presentation

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Title: Barriers to Effective Communication


1
Barriers to Effective Communication
  • Time

2
Scenario
  • Will be in an interactive video format
  • Will consist of two videos
  • First will show how time can be a barrier and the
    second how it can be used effectively to aid
    communication

3
  • It will take place on a general ward
  • It will begin with a client with an
    intellectual/learning disability trying to ask a
    nurse for help
  • The nurse will stop and stand over the client
    asking abruptly what do you want
  • Client has only non-verbal communication skills

4
  • Then a clock will appear it will giving the
    person using the RLO 10 seconds to try and figure
    out what the client wants
  • This will be made difficult by having the client
    only begin to try and communicate what they want
    in the 10 seconds

5
  • The user will then be asked what they think the
    client wanted from the nurse
  • They will be given 4 options
  • Client wished to use the toilet
  • Client wanted a drink
  • Client was hungry
  • Dont know
  • When they get it wrong or answer dont know a new
    video will appear

6
  • It will show a calm nurse who sits next to the
    client in order to communicate and calmly asks
    the client how can I help you and take your
    time there is no rush and then a clock will
    appear giving the user 60 seconds to figure out
    what the client wants

7
  • The client should then proceed to be seen
    pointing and making gestures that mean nothing at
    all to make the person watching the video be
    patient enough to wait.
  • To ensure the message of how time is important
    the universal sign for drink should not be used
    by the client at least 30 seconds into the second
    video

8
(No Transcript)
9
  • They may stop the video at any time if they feel
    they know the answer the will be given three
    choices which will be
  • Client wished to use the toilet
  • Client wanted a drink
  • Client was hungry
  • The correct answer being the client wanted a drink

10
  • Then the nurse says oh you would like a drink
    the clients nods yes in answer and the video ends
    and asks the user the question Did you ever
    think that one minute could make a difference

11
(No Transcript)
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