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Title: The Complete A+ Guide to PC Repair Author: Keith and Joy Hall Last modified by: Shyamal Mitra Created Date: 10/15/2003 5:00:48 AM Document presentation format – PowerPoint PPT presentation

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Title: IDE%20and%20SCSI%20Devices


1
IDE and SCSI Devices
  • Terms and Definitions

2
Chapter Objectives
  • After completing this chapter you will
  • Understand hard drive terminology.
  • Understand the different hard drive types.
  • Be able to set up and configure different types
    of hard drives.
  • Be able to troubleshoot hard drive problems.
  • Understand and be able to perform hard drive
    preventive maintenance.

3
Hard Drive Overview
  • Hard drives are the most popular devices for
    storing data. The hard drive subsystem can have
    up to three parts
  • The hard drive
  • Cables that attach to an adapter or the
    motherboard
  • Control circuits located on an adapter or the
    motherboard

4
Hard Drive Geometry
  • Components of a Hard Drive
  • Platters are multiple hard metal surfaces
    contained in the hard drive.
  • Read/Write Heads write and read 1s and 0s to and
    from the hard drive surface.
  • A Head Crash occurs when a read/write head
    touches the hard drive platter.
  • Track is a concentric circle on a formatted
    floppy or hard drive platter.
  • Cylinder is one corresponding track on all
    surfaces of a hard drive.
  • Sectors Each track is divided into sectors
    which contains 512 bytes of data.
  • ZBR (Zone Bit Recording) efficiently uses the
    hard drive surface by placing more sectors on the
    outer tracks than on the inner tracks.
  • Interleaving is a method of numbering sectors for
    the most efficient transfer of data between the
    hard drive and the controller. Todays hard
    drives normally use a 11 interleave.

5
Hard Drive Geometry
Hard Drive Geometry
IDE/SCSI Figure 1
6
Hard Drive Geometry
Cylinder vs Tracks
IDE/SCSI Figure 2
7
Hard Drive Geometry
Sectors on Older Hard Drives
IDE/SCSI Figure 3
8
Hard Drive Geometry
Zone Bit Recording Sectors
IDE/SCSI Figure 4
9
Hard Drive Geometry
31 Interleaving
IDE/SCSI Figure 5
10
Hard Drive Interfaces Overview
  • There are four hard drive interfaces
  • ST506
  • ESDI
  • IDE (ATA)
  • SCSI
  • Encoding is the way 1s and 0s are placed on the
    drive.

11
IDE (Integrated Drive Electronics)
  • IDE (Integrated Drive Electronics) is the most
    popular type of hard drive used in home and
    business computers.
  • DMA (Direct Memory Access) allows data transfer
    between the hard drive and RAM without going
    through the CPU.
  • PIO (Programmed Input/Output) is a speed standard
    for data transfers to and from the hard drive.
  • UDMA (Ultra DMA) allows the IDE interface to
    control the PCI bus for faster transfers.
  • SMART (Self-Monitoring Analysis Report
    Technology) is part of the ATA-3 IDE standard for
    power management, drive analysis, and failure
    reporting.
  • CRC (Cyclic Redundancy Checking) is an advanced
    method of checking the data for errors.
  • ATAPI (AT Attachment Packet Interface) is the
    hardware side of the IDE specification that
    supports devices like CD and tape drives.
  • Serial ATA is a point to point interface in which
    each device connects to the host through a
    dedicated link and has the entire interface
    bandwidth.

12
IDE (Integrated Drive Electronics)
PIO Modes for IDE Hard Drives
IDE/SCSI Table 1
13
IDE (Integrated Drive Electronics)
DMA Modes for IDE Hard Drives
IDE/SCSI Table 2
14
IDE (Integrated Drive Electronics)
80 and 40 Pin Conductor Cable
IDE/SCSI Figure 6
15
IDE (Integrated Drive Electronics)
IDE ATA Standards
IDE/SCSI Table 4
16
SCSI (Small Computer System Interface)
  • SCSI (Small Computer System Interface) is an
    interface standard that connects multiple small
    devices to the same adapter via a SCSI bus.
  • SCSI bus is the bus shared by all devices that
    attach to one SCSI adapter.
  • Host Adapter connects the SCSI device to the
    motherboard and coordinates the activities of
    other devices connected.

17
SCSI (Small Computer System Interface)
SCSI Standards
IDE/SCSI Table 5
18
Laptop Storage Devices
  • Laptops can use IDE or SCSI hard drives.
  • Laptop IDE hard drives are installed using two
    methods
  • Proprietary installation is installed in a
    location that cannot be changed, configured, or
    moved very easily.
  • Removable IDE hard drives with a laptop are
    installed or removed through a 44-pin connector.

19
SCSI Software Standards
  • Most SCSI hard drives have software built into
    the hard drives BIOS chip. Other drives must
    use one of three types of SCSI software
    standards
  • ASPI (Advanced SCSI Programming Interface)
  • CAM (Common Access Method)
  • LADDR (Layered Device Driver Architecture)

20
Drive Configuration Overview
  • The configuration of a hard drive usually
    includes setting jumpers on the drive,
    terminating properly, and performing a few
    software commands.

21
IDE Device Configuration
  • IDE Hard Drives are normally configured using
    jumpers.
  • Single IDE setting is used when only one devices
    connects to the IDE cable.
  • Master IDE setting is a jumper setting used to
    configure an IDE device and is the controlling
    device on the interface.
  • Slave IDE setting is an IDE setting for the
    second device added to the IDE cable. The device
    should be a slower device than the master.
  • Cable Select is a setting used on IDE devices
    when a special cable determines which device is
    the master and which one is the slave.
  • DASP (Drive Active/Slave Present) is a signal in
    the ATA interface of the IDE connector that is
    used to indicate the presence of a slave IDE
    device.
  • Master/Slave configuration can be found on 9-19.

22
IDE Device Configuration
IDE Motherboard Connectors
IDE/SCSI Figure 7
23
IDE Device Configuration
IDE Hard Drive Set as Master
IDE/SCSI Figure 8
24
IDE Device Configuration
Two IDE Hard Drives
IDE/SCSI Figure 9
25
Serial ATA (SATA) Installation
  • Serial ATA drives are easy to install.
  • Serial ATA drives do not have any master/slave,
    cable select, or termination settings
  • Uses a small 7-pin connector that attaches
    between the serial ATA controller and the serial
    ATA drive
  • Installation instructions for serial ATA drives
    can be found on 9-25.

26
Serial ATA (SATA) Installation
Installed SATA Hard Drive and Adapter
IDE/SCSI Figure 12
27
SCSI Configuration
  • A SCSI device is configured by
  • Setting the proper SCSI ID
  • Terminating both ends of the SCSI chain
  • Connecting the proper cables
  • A SCSI ID is the priority number assigned to each
    device connected by a SCSI chain.

28
SCSI ID Configuration
  • Standard SCSI devices recognize SCSI IDs 0
    through 7.
  • Wide SCSI devices recognize SCSI IDs 0 through
    15.
  • Power on all external SCSI devices before
    powering on the computer.
  • Each SCSI device must have a unique SCSI ID.
  • SCAM (SCSI Configured AutoMatically) allows for
    automatic SCSI ID assignment.

29
SCSI ID Configuration
SCSI ID Settings (Most Significant Bit to the
Left)
IDE/SCSI Table 7
30
SCSI ID Configuration
Two Internal SCSI Devices SCSI IDs
IDE/SCSI Figure 13
31
SCSI ID Configuration
Two External SCSI Devices SCSI IDs
IDE/SCSI Figure 14
32
SCSI Termination
  • SCSI termination is performed in several
    different ways
  • By installing a SIPP
  • By installing a jumper
  • By setting a switch
  • By installing a terminator plug
  • By installing a pass-through terminator
  • Through software

33
SCSI Termination
  • The SCSI bus cannot operate properly without
    terminating both ends of the SCSI bus.
  • SE (Single Ended) is a type of SCSI electrical
    signal and terminator used with most SCSI
    devices.
  • Passive Terminators are one type of SCSI chain
    end that is susceptible to noise interference
    over long cable distances. It is used with
    SCSI-1 devices.
  • Active Terminators are a type of end to a SCSI
    chain that allows for longer cable distance and
    provides correct voltage for SCSI signals.
  • FPT (Forced Perfect Termination) is a special
    type of active terminator that can be used with
    SE devices.
  • HVD (High Voltage Differential) is a SCSI-2
    standard that allowed longer SCSI bus lengths and
    required a differential terminator. HVD was
    removed from the SCSI-3 standards.
  • Differential Terminator is a SCSI terminator used
    with HVD SCSI devices. It cannot be used with
    other SCSI types.
  • LVD (Low Voltage Differential) is a SCSI
    signaling type that is required on all SCSI
    devices that adhere to the Ultra SCSI standards.
    LVD is backwards compatible with SE.
  • Pass Through Terminator allows a device that does
    not have terminators to be terminated through the
    connector that attaches to the cable.

34
SCSI Termination
SCSI Termination
IDE/SCSI Figure 15
35
SCSI Termination
Todays SCSI Terminators Pass Through
Terminator and 68-Pin Active Terminator
IDE/SCSI Figure 17
36
SCSI Termination
SCSI Symbols
IDE/SCSI Figure 19
37
SCSI Termination
Two Internal SCSI Devices - Termination
IDE/SCSI Figure 20
38
SCSI Termination
Two External SCSI Devices - Termination
IDE/SCSI Figure 21
39
SCSI Termination
Internal and External SCSI Devices - Termination
IDE/SCSI Figure 22
40
SCSI Cables
  • SCSI cabling allows multiple devices to be
    connected to one SCSI host adapter and share the
    same SCSI bus.
  • Most internal SCSI-1 and SCSI-2 cables are 50-pin
    ribbon cables. They are also known as an A
    cable.
  • Internal SCSI-3 cables are 68-pin ribbon cables.
  • When installing multiple SCSI devices, install
    one device at a time.
  • Always avoid using the cheaper, thinner SCSI
    cables. They are more susceptible to outside
    noise.

41
SCSI Cables
Internal SCSI Cables
IDE/SCSI Figure 23
42
SCSI Cables
External SCSI Cables
IDE/SCSI Figure 24
43
SCSI Cables
SCSI Cables and Connectors
IDE/SCSI Table 9
44
System Configuration for Hard Drives
  • Hard drives are configured through the Setup
    program with a drive type number.
  • Drive Type is a number that corresponds to a
    drives geometry (the number of cylinders, heads,
    and sectors).
  • IDE hard drives are normally configured using the
    Auto-Detect feature included with BIOS. This
    feature automatically determines the drive type
    for the system.

45
BIOS Configurations for Hard Drives
  • Most system BIOS chips manufactured before 1994
    use INT13 to recognize hard drives up to 504MB.
  • INT13 Interface or Interrupt 13 is a standard
    that allows a system BIOS to locate data on the
    hard drive.
  • LBA (Logical Block Addressing) allows hard drives
    to be recognized up to 8GB in capacity.
  • Extended INT13 Interface can support drives
    larger than 8GB in capacity.

46
Hard Drive Preparation Overview
  • Three steps to hard drive preparation
  • Low-Level Format
  • Partition
  • High-Level Format

47
Partitioning
  • Partitioning divides a hard drive so that the
    computer system sees more than one drive.
  • FDISK is a command used to partition a hard
    drive.
  • A File System defines how data is stored on a
    drive.
  • FAT (File Allocation Table) is a method of
    organizing a computers file system.
  • FAT16 file system is supported by DOS, Windows
    9x, NT, 2000, and XP.
  • FAT32 file system used by Windows 95 Service
    Release 2, Windows 98, Windows 2000, and XP that
    supports hard drives up to 2TB in size.
  • NTFS (NT File System) file system used with
    Windows NT, 2000, and XP.

48
Partitioning
  • Types of Partitions
  • The Primary Partition is the first detected drive
    on the hard drive.
  • The Extended Partition is a hard drive division
  • Logical Drives divides the extended partition
    into separate units which appear as separate
    drive letters.
  • System Partition is a type of active hard drive
    partition found in Windows NT and 2000 that
    contains the hardware-specific files needed to
    load the operating system.
  • Boot Partition A type of partition found in
    Windows NT and 2000 that contains the operating
    system.
  • The Partition Table holds the information about
    the types and locations of partitions created.
    It is part of the master boot record.
  • MBR (Master Boot Record) is a program that reads
    the partition table to find the primary
    partitions used to boot the system.

49
Partitioning
Clusters
IDE/SCSI Figure 25
50
Partitioning
FAT16 Partitions and Cluster Size
IDE/SCSI Table 12
51
Partitioning
FAT32 Partitions and Cluster Size
IDE/SCSI Table 13
52
Partitioning
NTFS Partitions and Cluster Size
IDE/SCSI Table 14
53
Partitioning
NT Disk Administrator
IDE/SCSI Figure 26
54
Partitioning
Hard Drive Partitioning
IDE/SCSI Figure 27
55
Partitioning
Two Logical Drives
IDE/SCSI Figure 28
56
How Drive Letters Are Assigned
  • The order in which the partitions are assigned
    drive letters depends on three factors
  • The number of hard drives
  • The type of partitions on the hard drives
  • The operating system
  • The first floppy drive detected is assigned drive
    letter A.
  • The second floppy drive detected is assigned
    drive letter B.
  • The first hard drive primary partition detected
    receives drive letter C.
  • Drive letters assigned after letter C are
    dependent upon the operating system installed.

57
How Drive Letters Are Assigned
Logical Drive Letters with Two Hard Drives
IDE/SCSI Figure 30
58
Windows 2000/XP Logical Disk Management
  • Windows 2000 and XP have two types of storage
    Basic and Dynamic.
  • Basic Storage is a Windows 2000 term for a
    partition.
  • Basic Disk is a Windows 2000 term for a drive
    that has been partitioned and formatted.
  • Dynamic Storage is a Windows 2000 disk that has
    been configured for the 2000 operating system.
  • Dynamic Disk is a Windows 2000 term for volumes
    that can be resized and managed without
    rebooting.
  • Volume is a hard drive term used to describe all
    of a hard drive or hard drive portions that have
    been combined into one unit.

59
Windows 2000/XP Logical Disk Management
  • Dynamic disks can have different types of
    volumes
  • Simple Volume is disk space allocated from one
    hard drive.
  • Spanned Volume is disk space created from
    multiple hard drives.
  • Striped Volume is when data is written across two
    to thirty-two hard drives.
  • Raid 5 Volume puts data on three or more hard
    drives and one of the hard drive spaces is used
    for parity.
  • System Volume holds the files needed to boot the
    operating system.
  • Boot Volume holds the remaining operating system
    files. The system volume and the boot volume can
    be one and the same.

60
Fault Tolerance
  • RAID (Redundant Array of Independent (formerly
    Inexpensive) Disks allows writing to multiple
    hard drives for larger storage areas, better
    performance, and fault tolerance.
  • Fault Tolerance is the ability to continue
    functioning after a hardware or software failure.
  • Different RAID levels
  • RAID Level 0 is also called disk striping without
    parity. It does not protect data when a hard
    drive fails.
  • RAID Level 1 is called disk mirroring or disk
    duplexing.
  • Disk mirroring uses two or more hard drives and
    one disk controller.
  • Disk duplexing uses two or more hard drives and
    two disk controllers.
  • RAID Level 5 is also called disk striping with
    parity. It writes data to three or more hard
    drives and includes parity information with the
    data.

61
High-Level Format
  • The last step in preparing a hard drive for use
    is high-level formatting.
  • High-Level Format is the process that sets up the
    file system for use by the computer.
  • DBR (DOS Boot Record) is area of a disk that
    contains system files.
  • Boot Sector was previously called DBR. This
    section of a disk contains information about the
    system files.

62
High-Level Format
FAT16 and NTFS Volume Structure
IDE/SCSI Figure 32
63
Bootable Disks
  • A user should have a startup disk for each
    operating system supported.
  • ERD (Emergency Repair Disk) is a copy of the
    REPAIR folder created when backing up the
    registry in Windows 2000 Professional and NT
    Workstation. This can help when the operating
    system has problems booting.

64
Bootable Disks
Boot Files
IDE/SCSI Table 17
65
Viruses
  • A Virus is a program written to cause a device
    not to operate in its normal fashion.
  • Common types of viruses include
  • BIOS virus
  • Boot sector (MBR) virus
  • File virus
  • Macro virus
  • Trojan Horse Programs
  • Worm virus

66
Viruses
Virus Types
IDE/SCSI Table 18
67
Logically Troubleshooting Newly Installed Drives
  • Problems with new drive installations
  • Improper jumper configuration
  • SCSI ID settings
  • Termination
  • Problems with cabling
  • Drive type configuration

68
Logically Troubleshooting Previously Installed
Drives
  • Problems with hard drives that worked previously
  • Check for viruses
  • Check for resource conflicts from any new
    hardware or software that was installed
  • Check for loose cables
  • Verify bootable system files
  • Verify that the hard drive is still operational

69
IDE Specific Errors
  • Problems with IDE hard drives
  • Verify Pin 1 connection on the cable to Pin 1
    connection on the drive
  • Verify the master and slave jumper settings
  • Verify the correct CMOS settings for the drives
  • Verify if an 80 conductor cable is required.

70
SCSI Specific Errors
  • Problems with SCSI hard drives
  • Check for incorrect termination
  • Check the SCSI ID for the drives
  • Check the SCSI adapters resources assigned

71
Autoexec.bat and Config.sys Errors
  • To troubleshoot CONFIG.SYS and AUTOEXEC.BAT
    problems, step through one command or driver at a
    time.

72
Preventive Maintenance for Hard Drives
  • Preventive Maintenance will prolong the life of
    the computer.
  • CHKDSK is a program that locates clusters
    disassociated from data files.
  • Lost Clusters are sectors on a disk that the file
    allocation table cannot associate with any file
    or directory.
  • SCANDISK is a software program used to detect and
    repair lost clusters.
  • Disk Cleanup is a Windows 2000 utility that helps
    free up hard drive space by emptying the Recycle
    Bin, removing temporary files, etc.

73
Hard Drive Fragmentation
  • Over time files will become fragmented on a hard
    drive and slow down access time.
  • Defragmentation is the process of placing files
    in contiguous sectors. This allows for faster
    hard disk access of files.

74
Hard Drive Fragmentation
Fragmented Hard Drive
IDE/SCSI Figure 34
75
Disk Caching/Virtual Memory
  • Ways to speed up the hard drive
  • Disk Cache or Data Buffer is a portion of RAM set
    aside for hard drive data that speeds up hard
    drive operations.
  • VMM (Virtual Memory Manager) is a Windows
    component that uses hard disk space as if it were
    RAM.
  • It is best to put the swap file on a the fastest
    hard drive that doesnt contain the operating
    system.
  • Virtual memory swap file size can be adjusted.
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