Electronic Communication

1
Electronic Communication

• 2.01 Recall components of electronic
  communication.

2
Types of Electronic Communication

• Chatting
• Blogs
• Podcasting
• Discussion Boards
• Text Messaging
• E-mail

3
Chat

• Talking in real-time to other network users from
  all parts of the world.
• What are the pros and cons of chatting?

4

• Web logs or blogs are web-based journals.
• Often used by individuals or groups to maintain a
  record of thoughts, pictures, and interests.

5
Blogs

• Have you ever responded to a blog?
• If so what was the topic?
• Was it easy?
• How did it work?

6
Podcasting

• A method of publishing files to the Internet,
  allowing users to subscribe to a feed and receive
  new files automatically by subscription, usually
  at no cost.
• Used largely for audio files.
• Podcasts can be audio or video.
• Podcasting does not require a media player.

7
Podcasting

• Examples of podcasts available on iTunes

Another example of Podcasting can be found on
Grammar Girl
8
Discussion Boards or Forums

• An online bulletin board where users can receive
  feedback from posted messages
• Two types of discussion boards
• Moderated
• An administrator or moderator ensure the
  discussion stays on topic and conforms to
  netiquette rules
• Unmoderated
• No administrator or moderator, which may allow
  discussion to degenerate

9
Text Messaging

• Sending short text messages to a device such as a
  cell phone or pager
• Messages are no longer than a few hundred
  characters
• Messaging that takes place between two or more
  mobile devices

10
e-Mail

• The electronic exchange of messages and computer
  files between computers that are connected to the
  Internet or some other computer network.

11
E-Mail Header
TO Web address of addressee (sometimes
name) FROM web address of author DATE the
date the message is created SUBJECT topic of
the message --to inform receiver EXACTLY what the
email is about --cc (carbon copy) for
additional recipient names and web
addresses --bc (blind copy) OR bcc (blind
complimentary copy) notation for
recipient's) that are hidden from view
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E-Mail Body
Body the message of the memo --usually
contains a request for action --sentences should
be kept short and to the point --intermix
short and longer sentences --avoid very long
sentence when possible --include a desired action
and a deadline for completion
13
E-Mail Signature

• Signature the name and contact information of
  the sender.
• --a user interface for the creation of an
  electronic signature that automatically attaches
  to the end of every message.
• --include contact information name, title,
  phone and fax numbers and a snail-mail address
• --additional email address

14
E-Mail Attachment

• Attachment files (documents) that are sent
  along with the email

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E-Mail Etiquette

• Written form of communication and can be printed
  and viewed by anyone or used as official legal
  documentation.
• Do not use All CAPS, which is considered
  shouting, or all lowercase
• Do not spam readers with unnecessary information,
  jokes or frivolous materialit is not
  professional and may be a company violation and
  could be terminated.

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E-Mail Etiquette

• Remember email is not confidential.
• Check it daily and respond promptly.
• Proofread and spell check- spelling errors reduce
  credibility.