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Co-production: turning public services inside out

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Co-production: turning public services inside out The strange influence of Chicago Patrol cars Communities Relationships Defining Co-Production Co-production ... – PowerPoint PPT presentation

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Title: Co-production: turning public services inside out


1
Co-production turning public services inside out
2
The strange influence of Chicago
  • Patrol cars
  • Communities
  • Relationships

3
Defining Co-Production
  • Co-production means delivering public services
    in an equal and reciprocal relationship between
    professionals, people using services, their
    families and their neighbours. Where activities
    are co-produced in this way, both services and
    neighbourhoods become far more effective agents
    of change.

4
Elements of co-production
  • 1. Building on peoples existing capabilities
    altering the delivery model of public services
    from a deficit approach to one that provides
    opportunities to recognise and grow peoples
    capabilities and actively support them to put
    them to use at an individual and community level.
  • 2. Reciprocity and mutuality offering people a
    range of incentives to engage which enable us to
    work in reciprocal relationships with
    professionals and with each other, where there
    are mutual responsibilities and expectations.
  • 3. Peer support networks engaging peer and
    personal networks alongside professionals as the
    best way of transferring knowledge.

5
Elements of co-production
  • 4. Blurring distinctions removing the boundaries
    between professionals and recipients, and between
    producers and consumers of services, by
    reconfiguring the way services are developed and
    delivered.
  • 5. Facilitating a service enabling public
    service agencies to become catalysts and
    facilitators rather than central providers
    themselves.
  • 6. Assets transforming the perception of people
    from passive recipients of services and burdens
    on the system into one where they are equal
    partners in designing and delivering services.

6
Why is co-production a catalyst for change?
  • It turns everyday people from burdens into the
    single greatest asset the state has
  • It can help build better, more effective public
    services
  • It can link people together at a local level,
    strengthening our social networks

7
  • Once you start to think about the assets people
    have, small changes in practice can lead to
    enormous changes in impact.
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