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Define Research Problem

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Title: Marketing Research Process Author: abc Last modified by!!! Deepak !!! Created Date: 6/29/2006 3:03:24 AM Document presentation format: On-screen Show (4:3) – PowerPoint PPT presentation

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Title: Define Research Problem


1
Define Research Problem
2
  • Management objectives
  • To solve current problem facing company
  • To improve efficiency
  • To plan for future
  • Current problems are mostly symptomatic
  • Doctor patient scenario
  • Management wants solution.

3
What should Research achieve?
4
  • Research should provide solution. Therefore,
  • Management problem is what action should be taken
    to solve problem and
  • Research problem is what possible solutions
    should be evaluated to solve problem
  • Evaluation for solutions requires data.

5
  • Hence, Management problem should be translated
    into Research problem that
  • Determines what data should be provided and how
    to acquire it
  • How to convert data into information

6
  • One can , therefore, state that
  • Management problem is action oriented and
  • Research problem is data oriented

7
  • For formulating Research problem researcher
    should understand
  • Objective of decision maker and his environment
  • Decision makers willingness to take risk
  • Alternative courses of actions that are available
    to him
  • Consequences of alternative courses of actions

8
  • Clear understanding between decision maker and
    researcher is necessary to make research useful.
    For this
  • Prepare research request
  • Prepare dummy report

9
Research Request
10
  • Research request document should include
  • Events that led to problem
  • Possible solutions that are to be evaluated
  • Questions that decision maker wants to answer
  • Data required to evaluate possible solutions
  • From where data will be collected how?
  • How each data item collected would be useful to
    answer questions in point 3 above

11
Research Proposal
12
Research Proposal
  • 1. Marketing Problem
  • Brief description of general problem and reason
    for conducting research.
  • Sum up preliminary discussions between researcher
    manager demonstrate knowledge of situation
    particular information needs.

13
Research Proposal
  • 2. Purpose of Research Project
  • State goals objectives, with rationales.
  • Describe scope of project (i.e., what will be and
    will not be investigated).
  • Spell out specific questions to be answered.
    These are called investigative questions.
  • Address possible limitations due to time or
    budget constraints (to avoid later disagreement).

14
Research Proposal
  • 3. Data sources and methodology
  • Describe secondary data to be used.
  • Describe how primary data will be gathered
    (surveys, experiments).
  • Keep methods descriptions non-technical.
  • Describe sample and proposed size.
  • Include draft of questionnaire or focus group
    moderator outline (etc.), if applicable.

15
Research Proposal
  • 4. Time Personnel
  • Provide time estimates for each phase of the
    research.
  • Specify personnel required and their rates of
    pay.
  • Calculate non-personnel costs (e.g., printing,
    mailing, etc.).

16
Examples
17
Example 1
  • Sale of a product that was doing well has started
    declining.

18
  • Management Problem
  • What should be done to the product?
  • Research Problem
  • What are reasons for such decline?
  • Investigative questions
  • Is decline seen in all territories?
  • Is market declining?
  • Is our market share declining?
  • Is competitors sale declining?

19
  • Is there a new product satisfying same need?
  • Is our product always available?
  • And so on

20
Example 2
  • Management wants to decide sale target for
    companys existing product.

21
  • Management problem
  • What should be sale target for companys product?
  • Research problem
  • What will be the growth of the market?
  • Investigative questions
  • What is the trend in the market size (increasing/
    decreasing)?
  • What is the trend in our market share?
  • What is the sale trend of competing products?
  • At what stage of life cycle the product is?

22
  • Is there any possibility of introducing new
    product?
  • What is the situation in international market?
  • What could be governments policy towards
    concerned market?
  • To what extent companys customers are brand
    loyal to companys brand?
  • And so on.
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