Application%20of%20Integrated%20Management%20Systems%20(IMS)%20in%20Hong%20Kong%20(HK) - PowerPoint PPT Presentation

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Application%20of%20Integrated%20Management%20Systems%20(IMS)%20in%20Hong%20Kong%20(HK)

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Application of Integrated Management Systems (IMS) in Hong Kong (HK) Presenter: Dr. Linda C.N. Fan Department of Building & Real Estate, The Hong Kong Polytechnic ... – PowerPoint PPT presentation

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Title: Application%20of%20Integrated%20Management%20Systems%20(IMS)%20in%20Hong%20Kong%20(HK)


1
Application of Integrated Management Systems
(IMS) in Hong Kong (HK)
  • Presenter Dr. Linda C.N. Fan
  • Department of Building Real Estate,
  • The Hong Kong Polytechnic University,
  • Emailbsfan_at_inet.polyu.edu.hk
  • Co-author Mr. William Cheung
  • Hong Kong Management System Consultants Limited,
    HK
  • Email William_hkmsc_at_yahoo.com.hk

12-ICIT 01-06
2
IMS implementation in HK
  • The study
  • Feasibility of integrating ISO9000 and ISO14000
    systems
  • Identifying key elements affecting types of
    integration.
  • The approach
  • Analysis of the documented case study of MTR
    Corporation, HK.
  • Report of field research - 10 interviews of six
    companies

3
Keywords
  • Integrated Management System (IMS)
  • ISO9000 quality management systems (QMS)
  • ISO14000 environmental management systems (EMS)
  • Integration of management systems

4
The case of successful application of IMS
  • MTR Corporation Limited HK - a railway network
    of
  • Five Urban Lines,
  • one Airport Express Railway
  • one Disneyland Resort Line
  • Totaling 91.0 km route length including over
    120.6 km of tunnels
  • with 53 stations
  • 35 stations are underground stations
  • the depth varies from 12 to 37 meters below the
    street level.
  • A daily patronage of over 2.4 million passengers
  • the most intensively utilized systems in the
    world
  • In the peak hours, 8-car trains with a capacity
    for 2,500 passengers
  • running at 2.1-minute intervals
  • carrying 70,000 passengers per hour
  • (MTR Corporation, 2005)

5
MTR Corporation Limited HK
  • In 1975, established by the Hong Kong Government.
  • In 1992, started establishing ISO 9000-based QMS
    and the framework for TQM
  • In 1999, implementing the IMS
  • Later, the ISO 9001 2000 standards further
    enhance the IMS with new initiatives
  • On 15/12/2000 MTR Corporation awarded ISO
    90012000 Certificate

6
IMS of MTRC
  • Between 1992 and 1999, The Operations Engineering
    Department implemented IMS to incorporate
    management systems of
  • Quality management system and TQM
  • occupational health and safety system,
  • railway safety system,
  • security management system, and
  • In 1999, implementing the IMS and extended to the
    whole operations.

7
IMS Certificate
  • Operations Division of MTR Corporation Limited
    awarded Integrated Management System (IMS)
    Certificate on 24/02/2004
  • internationally recognized standards in
  • Safety management system
  • Quality management system
  • environmental management system

8
Is IMS possible to be implemented in HK?
  • The success of integrating several systems by MTR
    Corporation indicated that IMS is possible to be
    implemented in Hong Kong.
  • How about other companies?

9
Second Part of the Study
  • 10 Interviews of
  • 6 Companies
  • with Various Business Natures

10
Number of staff employed by the interviewees
company
11
ISO 9001 2000 Being awarded to the interviewees
company
12
ISO 14001 1996/2004 Being awarded to the
interviewees company
13
Number of Company Being Awarded With the IMS
Certificate
14
Benefits
  • IMS can achieve time and cost saving in audits
  • Some forms of QMS and EMS combined for better
    register filling and easy filing
  • Management review and internal audit for QMS and
    EMS conducted together once a year
  • Staff can have more time in dealing with the
    company business
  • Better improvement of the system operation
    through systematic approach.

15
Concerns
  • Not familiar with the IMS audit requirements
  • Unclear integration structure
  • Difficult to update the documents especially if
    those QMS and EMS procedures were written
    together
  • QM may have more workload dealing with several
    management systems
  • Some EMS requirements were difficulties to
    implement, e.g. less using plastic and wooden
    package for goods deliver protection. Monitoring
    of their activities would be hard

16
Key elements affecting integration
  • Type of business
  • whether their business creates environmental
    impacts and
  • what is the degree of those impacts?
  • Size of company
  • how many staff for business operation?
  • How many divisions in the company organization?
  • Resources allocation
  • how many resources including human, material,
    tools, machines, capital, space, training and
    techniques, etc can be provided by the company to
    the management system?
  • Location of business
  • where will be the audit conducted?
  • Some audits may be conducted outside Hong Kong
    independent audit may not be the best choose but
    the joint audit to achieve more economic value.

17
Conclusion
  • Decision should be made to ensure their choice of
    integrated systems are appropriate to their
    business

18
Question and Answer
  • Thank you
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